地面支持订单
已下达地面支持订单。他们确认收到订单，三周后什么也没有，没有沟通，没有产品。 我发送了一封电子邮件，很快得到了回复，解释了情况 - 缺货。 好吧，如果情况确实如此，我就是那种喜欢被告知情况的客户。我正在计划在远程位置进行安装，并且必须安排和计划行程。 3周的延误，影响了我两个月的延误。只需向客户通报情况，如果缺货，您的网站可以声明 - 诚实。我会在其他地方采购每个零件并更快地获得它们，使用sungoldpower订购的唯一原因是简单的盒子包含您可能需要的所有东西。
Thank you for your feedback, and we sincerely apologize for the inconvenience caused by the delay in your order. We also apologize for the lack of communication regarding the stock issue. We understand that being kept informed is key, and we clearly fell short in this area. We are taking your feedback seriously and will work to improve our communication moving forward. Additionally, we will review our website to ensure that stock availability is more clearly communicated in the future to avoid situations like this. We appreciate your understanding and patience, and we’re committed to improving our service. If there's anything further we can assist you with or any updates you need regarding your order, please don’t hesitate to reach out.