人们很棒，客户服务是……
人们很棒，客户服务很棒，公司很棒。爱我的索罗。
Sunnova Energy Corporation 回复2025-04-04
We appreciate your feedback, Gloria! Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
关于 Sunnova Energy Corporation
数据更新- 网站
- sunnova.com
- 分类
- 公用事业
- 所在地
- United States
- 状态
- 待认证
- 近 12 个月
- 6 条评价
- 差评回复率
- 60%（15/25 条）
是 Sunnova Energy Corporation 的所有者？ 免费认领此主页，验证后即可回复客户评价。
Sunnova Energy Corporation靠谱吗？
Sunnova Energy Corporation（sunnova.com）在 OK.one 的综合评分为 3.4 分（满分 5 分），基于本站收录的 62 条用户评价，属于公用事业分类，口碑一般。评价两极分化：60% 给出 4 星及以上，同时 39% 打了 1 星；商家回复了 60% 的差评；近 12 个月新增 6 条。数据最后更新于 2026-08-10。
用户怎么说
太阳能生产信息
有关我的太阳能生产的最新信息
Sunnova Energy Corporation 回复2025-04-03
Thank you for your 5-star rating! Our commitment is to help ensure you have a clear understanding of every step in our process. Your feedback & engagement are instrumental in helping us empower more homes with energy-saving solutions. Thank you for choosing Sunnova!
他们所做的一切都按照他们的方式……
他们所做的一切都按照他们所说的去做！！！！
Sunnova Energy Corporation 回复2025-04-02
We appreciate your feedback, Maureen. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
糟糕的客户服务
我不确定是谁给出了所有这些令人难以置信的评论。根据我的经验，在我关闭之前（在建造过程中向房子添加了太阳能电池板），呼叫中心团队成员给我打电话，他们无法回答我的问题，只能阅读脚本。现在我有了面板，我发现它们松动了。在风中敲打着。我无法让他们团队中的任何人回复我的电话。我只是一遍又一遍地被告知案件已经立案。不确定当他们真的起火或损坏我的屋顶时我会优先考虑什么？客户服务很糟糕。我会推荐任何人，除了这家管理不善的公司。
Sunnova Energy Corporation 回复2025-04-01
Hello John. We appreciate your ongoing engagement regarding this matter. Rest assured; our team is actively working on reviewing your case details. We understand that your time is valuable, and we will make every effort to contact you as soon as we have an update or additional information regarding your case. Thank you for your patience, and we look forward to providing you with the assistance you deserve.
和我打交道的每个人都很棒！
我遇到的每个人都很棒！ 干得好。
Sunnova Energy Corporation 回复2025-03-31
We appreciate your feedback, Frankie. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
卓越的设备
Sunnova Energy Corporation 回复2025-03-31
We appreciate your feedback, Yahaira. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
很容易…
初次会面是愉快且内容丰富的。镇上的所有工作都是由公司完成的，安装速度非常快。我什么都不用做，也没有付一毛钱！我是
Sunnova Energy Corporation 回复2025-03-31
We appreciate your feedback, Lori. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
我在……期间对系统进行了备份
我在能源断电期间使用系统备份进行计数。
Sunnova Energy Corporation 回复2025-03-31
Hello Angel. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!
关系极好
销售/联络人 Ian Gerber 非常出色。
Sunnova Energy Corporation 回复2025-03-31
We appreciate your feedback, Caron. Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
我有一个关于付款的问题...
我有一个关于付款的问题，但得到了快速而正确的答复。 谢谢你！
Sunnova Energy Corporation 回复2025-03-27
Hello Denise. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!
我对我的太阳系非常满意
我对我的太阳系非常满意。我的能源账单很棒。谢谢
Sunnova Energy Corporation 回复2025-03-27
Hello customer, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback.
惊人的！
来自 Sunnova 和 Trinity 的每个人都非常友好、知识渊博、专业且高效。它们使整个太阳能过程变得易于理解和完成。不能更快乐了！
Sunnova Energy Corporation 回复2025-03-27
We appreciate your feedback, Michael! Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
优质的服务！
Sunnova Energy Corporation 回复2025-03-26
Hi Lorraine! We appreciate your feedback. Thank you for being part of the Sunnova Family!
我已经打开太阳能大约 3...
我的太阳能已经使用了大约 3 个月，我刚刚发现我的电力公司仍在向我收取全额费用，而且 sunnova 也每月向我收费。绝对的骗局。我联系了销售代表，但他再也没有回复我。
Sunnova Energy Corporation 回复2025-03-27
Hello Michael. Thank you for reaching out and bringing this matter to our attention. We sincerely apologize for the experience you've had. Please contact our customer service at (866)786-6682 or at [email protected] with your system ID. We appreciate your cooperation and are committed to helping to resolve your concerns. Thank you for giving us the opportunity to serve you better.
如果您正在考虑太阳能，请选择 Trinity (Sunnova)
我们接触过的每个人都非常专业、有礼貌、知识渊博。他们以易于理解的方式解释事情。整个过程正如他们所说的那样进行。它是如此简单和容易，最好的部分是，你不需要做任何事情。他们负责一切。您无需付出任何代价，就能获得一切。
Sunnova Energy Corporation 回复2025-03-24
We appreciate your feedback, Cindy! Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
这是一家非凡的公司。
Sunnova Energy Corporation 回复2025-03-24
We appreciate your feedback, Josue! Our goal is to provide top-notch customer service, and your feedback is priceless in our pursuit of customer satisfaction.
满意的客户
到目前为止我对Sunnova很满意。时间会证明太阳能对我们来说是否是一个好的选择。我喜欢能够看到应用程序上的所有内容。我很乐观。
Sunnova Energy Corporation 回复2025-03-21
Thank you, Andrea! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!
很棒的客户服务
很棒的客户服务！用充足的时间和细节解释了一切。对我们所有的问题和疑虑都非常耐心。甚至在安装和系统启动并运行后进行跟进，以确保我们一切正常，我知道一切都是如何运作的！推荐100%
Sunnova Energy Corporation 回复2025-03-21
Hello customer, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback.
桑诺瓦资质
很棒的体验！
Sunnova Energy Corporation 回复2025-03-20
Hello Vladimir. Thank you for your 5-star rating! We are honored to know that your experience aligns with our commitment. We are here to ensure that your solar journey is nothing short of exceptional. Welcome aboard!
没有客户服务
我已经等待了近五个月的电池激活时间，而 Sunnova 尚未解决该问题。尽管进行了多次跟进，但我没有收到明确的答复或时间表。与此同时，由于这次延误，我的爱迪生电费大幅增加，而 Sunnova 并未就由此带来的不便提供任何补偿。 客户服务速度慢得令人沮丧，如果这种情况继续下去，我别无选择，只能考虑采取法律行动。我期望一家承诺提供可靠太阳能解决方案的公司提供更好的服务和问责制。我强烈敦促任何考虑 Sunnova 的人保持谨慎，并确保他们在签约之前得到坚定的承诺。
Sunnova Energy Corporation 回复2025-03-20
Thank you for reaching out and bringing this matter to our attention. We genuinely appreciate your feedback, as it helps us identify areas where we can improve. We understand the importance of addressing your issues. Feel free to contact our customer service at (866)786-6682 or at [email protected] with your system ID. We look forward to the opportunity to address your concerns and ensure that you have a positive experience with us.