很简单......总成本是......
非常简单......总成本很快就会显示出来，是的......没什么惊喜
Super.com靠谱吗？
Super.com（super.com）在 OK.one 的综合评分为 4.1 分（满分 5 分），基于本站收录的 278 条用户评价，属于旅游度假分类，口碑良好。78% 的评价为 4 星及以上，16% 为 1 星；商家回复了 51% 的差评。数据最后更新于 2026-08-10。
用户怎么说
用户友好且优惠
超级简单不方便的超值优惠是……
超级简单不方便的超值优惠总有提供
最糟糕的经历。
我们提前近 8 个月预订了酒店，但不到两周就被告知该酒店不接待我们。我有一种感觉，因为我们是通过Super 并没有直接向酒店预订的。 我们通过电子邮件收到了替代选项，选择了一家新酒店，并被告知要等待 24-48 小时确认。当我们没有听到任何消息并致电超级客户服务时，我们总共被搁置了近三个小时，并与真人交谈了大约 15 分钟。他们告诉我们，我们收到了一封电子邮件，说他们没有收到我们的消息，并取消/退款了预订。我们从未收到过这封电子邮件。我们再次被搁置。一个小时后，我们与新人交谈，他告诉我们取消订单是从酒店发送给超级的，而不是发送给我们的。如果我们没有打电话，有人会跟进吗？就好像他们对自己所做的工作感到困惑。 我们被告知他们会为我们找到另一家新酒店。我们等了一整天，没有更新，所以我们回电话，现在他们说所有的酒店都订满了。 可怕的经历。这导致我们在最后一刻手忙脚乱，并破坏了本应是一次美妙且无压力的体验。我不敢相信我们提前几个月预订了以防止这种情况发生，但由于这种糟糕的服务，它还是发生了。切勿通过第三方预订服务预订酒店。吸取教训。
价格通常是最低的……
房价通常是酒店的最低价格。我们预订的任何一家酒店都没有遇到过预订问题。网站易于使用。请务必确保选中所有正确的方框，以便获得您期望的费率。
Super.com 回复2026-08-06
Thank you for sharing your experience! We're thrilled to hear you've consistently found some of the lowest hotel rates through Super.com and that your reservations have gone smoothly every time. It's also great to know you find the site easy to use. We appreciate your helpful tip about reviewing booking details carefully to make sure the selected options match your travel needs and expectations. Thank you for choosing Super.com and for your continued trust. We look forward to helping you save on many more trips ahead!
我很惊喜地发现如此简单……
我对它的简单性感到惊喜。我对这个供应商不熟悉，所以我总是有点害羞，但我决定尝试一下，效果很棒。
还没有真正使用过
使用 super.com 是明智且值得的
我通过 super.com 收到的价格是一个很大的折扣。我不确定我是否可以信任该网站，但当我联系 super.com 并解决了一个小问题时，我所有的成就都消失了。我在 Secrets 的住宿很顺利，以后我会再次使用 super.com。
Super.com 回复2026-08-06
Thank you for sharing your experience! We're delighted to hear you found a great discounted rate through Super.com and that your stay at Secrets went smoothly. It's especially wonderful to hear that any uncertainty disappeared after our team was able to help with the issue you encountered. Providing great value along with reliable support is exactly what we aim for. We truly appreciate you giving Super.com a chance, and we're thrilled to hear you'd use us again in the future. We look forward to helping you save on many more trips ahead!
价格比其他所有的都好……
大多数时候价格比其他所有价格都好。
预订还不错，入住很差
预订的时候还好，现场办理入住就不行。 到达现场之前没有登记信息。必须拨打帮助号码以获取密码信息才能进入大楼和房间......
Super.com 回复2026-08-06
Thank you for sharing your feedback. We're glad to hear the booking process went well and that making the reservation was a positive experience. We can see your review relates to receiving check-in information for the property. Having the details needed to access the building and room before arrival is important, and we appreciate you bringing this to our attention. We're happy to hear you were able to obtain the access codes through the help line and successfully check in. Your feedback helps us identify opportunities to improve the arrival experience for future travelers. Thank you for choosing Super.com, and we hope to assist with your future trips.
Super.com 非常令人沮丧，而且……
Super.com 超级令人沮丧和愤怒！ 该应用程序总是对我在世界上的哪个地方感到困惑，每次我在英国伦敦时都会提示我在美国时的美国个人资料！ 另外，我一开始的交易以及此后的交易都将以美元为单位，因此当必须以英镑计算住宿费用时，这简直是一场噩梦！ 他们在我最后一次在美国居住之前使用了较旧的美国地址，Super.com 不断拒绝更新帐单地址！ 此外，他们还直截了当地拒绝将上述住宿费从美元转换为英镑，这是正确的做法。 他们还随机地在未经我允许的情况下决定自动从我的银行帐户中扣除每月的会员资格。 我立即向我的银行报告了这起欺诈企图。 “阿卜杜勒”在电话中告诉我，我可以将任何剩余的积分转移到我的银行帐户，这也反映了我在谷歌上的研究。 在没有 Super.com 任何真正帮助的情况下，我未能转移资金，这让我非常愤怒。 欠我的钱不是很多，是本金。 我永远不会再使用或推荐 Super.com！
轻松预订优惠价格
太棒了
相当容易预订。
对折扣有很大帮助
很简单 1 2 3
酒店很棒
这家酒店很棒。 客户服务很棒。 位置很棒。 然而，令我感到非常惊讶的是，我从酒店收到了大约 65 美元的额外账单“度假费”，我只是没想到会这样。 我告诉他们我对水疗中心、游泳池或健身房没有用处。 留下了不好的印象。
Super.com 回复2026-08-06
Thank you for sharing your feedback. We're delighted to hear the hotel, customer service, and location all contributed to a great stay. We can see your review relates to the resort fee that was collected by the property. Hotel amenities and resort fees are set and managed by the hotel, and we understand it can be surprising when additional fees apply, especially if you didn't plan to use the included amenities. We appreciate you bringing this to our attention and are glad the rest of your experience left such a positive impression. Thank you for choosing Super.com, and we look forward to helping you save on future trips!
酒店性价比还不错
酒店的价格很好。我的预订没有任何问题。
无反应
Super.com 几乎无法访问。由于错误问题，酒店已经退款，但Super.com仍然没有退还我的钱。已经快两周了，尽管我多次尝试通过电子邮件联系他们，但仍未收到任何回复。通过电话拨打时，线路不断掉线。这非常令人沮丧。我再也不会使用Super.com了。
Super.com 回复2026-08-06
Thank you for sharing your feedback. We can see your review relates to a refund you were expecting, difficulty getting in touch with support, and multiple attempts to contact us that did not result in the updates you were looking for. Since you've already been in contact with customer support through email and phone, we'd like the opportunity to take a closer look at your case. Please reach out to [email protected] with the email address linked to your account, and our team will review the details of your refund request and previous interactions to provide further assistance.