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Superalink

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84 条评价

4.284 条评价
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关于 Superalink

数据更新
网站
superalink.com
分类
电子与科技
所在地
新加坡
状态
待认证
近 12 个月
65 条评价
差评回复率
100%(15/15 条)
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商家自述

SUPERALINK TRAVEL eSIM SUPER AFFORDABLE & HASSLE-FREE CONNECTIVITY.Stable connection for travel eSIM with UNLIMITED.Superalink is always-On RAPID Customer Support.We are always ready to support you wherever!

以上内容由商家自行提供,未经平台核实。

Superalink靠谱吗?

Superalink(superalink.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 84 条用户评价,属于电子与科技分类,口碑良好。80% 的评价为 4 星及以上,15% 为 1 星;商家回复了 100% 的差评;评价主要围绕客户服务、使用体验、产品。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers had a great experience with this company. Customers frequently praise the customer support team for being extremely responsive, helpful, and patient when guiding users through setup questions and resolving technical issues. Consumers mention that the overall service is exceptionally smooth, and connection setup is generally straightforward and fast during international travel across multiple destinations. Some reviewers were not happy with connectivity problems, noting that the mobile internet connection was sometimes completely unreliable or unusually slow during trips. A few other people also felt that troubleshooting certain daily data package limitations and network restrictions took too long without achieving a proper final fix.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Excellent Service and cooperative…

Excellent Service and cooperative assistance/customer support team. I highly recommend for all international travellers. Prices are reasonable. Payment method is secure. On demand customised data plan option is what I like most about Superalink. It is a time saver buying esim online securely instead of looking for physical sim card every place you go.

Superalink 回复2026-03-31

Hi Steel, Thank you so much for your kind feedback! We’re thrilled to hear you had a great experience with Superalink, it means a lot to us. Trusted by over 5 million travelers worldwide, we’re always here to make your journeys smoother and more connected. Safe travels, The Superalink Team

Got it for Vietnam

Got it for Vietnam. Did not Test it yet but the support was very fast and helpful. Thanks again

Superalink 回复2026-03-30

Hi Timo, Thank you so much for your kind feedback! We’re thrilled to hear you had a great experience with Superalink, it means a lot to us. Trusted by over 5 million travelers worldwide, we’re always here to make your journeys smoother and more connected. Safe travels, The Superalink Team

Very strong support team working 24…

Very strong support team working 24 hours, fixing issues just in case. Satisfied with this service

Superalink 回复2026-03-16

Hi Hamdi, Thank you so much for your kind feedback! We’re thrilled to hear you had a great experience with Superalink, it means a lot to us. Trusted by over 5 million travelers worldwide, we’re always here to make your journeys smoother and more connected. Safe travels, The Superalink Team

Immediate successful support -fantastic

Unfortunately, I was one of 30,000 Germans stranded in Dubai during Iran's attack on targets in the United Arab Emirates. I was looking for a reliable eSIM. Through a sponsored link, I found an affordable eSIM from Superlink. Installation was incredibly easy; everything, including payment and setup, was done in just five minutes. However, I couldn't get mobile internet access. Frustrated, I immediately contacted them via WhatsApp. Within seconds, I received a reply asking for my order number, my phone model, and a screenshot of my mobile settings. Superlink immediately checked if the installation had worked and promptly advised me to activate data roaming. After that, it worked instantly. Such excellent customer service is simply unbeatable and made me very happy. A huge thank you and much appreciation for this wonderful support! I wish Emirates had done something like that, but they completely disappeared and didn't help anyone, only selling ultra-expensive tickets.

Superalink 回复2026-03-09

Hi Jens, Thank you so much for your kind feedback! We’re thrilled to hear you had a great experience with Superalink, it means a lot to us. Trusted by over 5 million travelers worldwide, we’re always here to make your journeys smoother and more connected. Safe travels, The Superalink Team

Used in Singapore and had no issues

Hi. Used superalink in Singapore and worked without any issues. The price is really convenient.

Superalink 回复2026-02-22

Hi Rodriguez, Thank you so much for your kind feedback! We’re thrilled to hear you had a great experience with Superalink, it means a lot to us. Trusted by over 5 million travelers worldwide, we’re always here to make your journeys smoother and more connected. Safe travels, The Superalink Team

I encountered an issue during the…

I encountered an issue during the installation of a SIM card and contacted customer service. Their response was prompt, and they efficiently resolved the problem, resulting in a highly satisfactory experience. I have yet to see how it worked out once I travell.

Superalink 回复2026-02-20

Hi Imran, Thank you so much for your kind feedback! We’re thrilled to hear you had a great experience with Superalink, it means a lot to us. Trusted by over 5 million travelers worldwide, we’re always here to make your journeys smoother and more connected. Safe travels, The Superalink Team

Very helpful support on tap when I needed it

Had a problem activating e-sim in Singapore. Messaged Supera Link - they got back to me pretty well straight away - suggested a fix, answered my questions, got me plugged in, and offered more help if any other issues. Just what I needed when I needed it!

Superalink 回复2026-02-19

Hi Steve, Thank you so much for your kind feedback! We’re thrilled to hear you had a great experience with Superalink, it means a lot to us. Trusted by over 5 million travelers worldwide, we’re always here to make your journeys smoother and more connected. Safe travels, The Superalink Team

my network 5 g .

my network 5 g .. but internet speed feel like 2 g... i don't recommend.still i have 4gb internet.. but speed to much slow..i hate this sim card.i washed my money 😢,always buffering

Superalink 回复2026-02-11

Dear Customer, We’re sorry to hear about your experience. Please note that network speed can vary depending on coverage conditions, location, and temporary congestion in certain areas. We would truly appreciate the opportunity to review your case individually and see how we can make this right for you. Kindly contact us directly at [email protected] with your order details so our team can investigate and provide an appropriate resolution. We value every customer’s experience and look forward to assisting you. Best regards, The Superalink Team

I had some issues about my cell…

I had some issues about my cell settings and it was really reactive

Superalink 回复2026-02-10

Hi Babas, Thank you so much for your kind feedback! We’re thrilled to hear you had a great experience with Superalink, it means a lot to us. Trusted by over 5 million travelers worldwide, we’re always here to make your journeys smoother and more connected. Safe travels, The Superalink Team

Amazing and to be trusted for sure

Amazing and to be trusted for sure. I tried for the first time and instantly works perfect. You guys are the best! Always will be using you on my travels for sure

Superalink 回复2026-02-07

Hi Mohammad, Thank you so much for your kind feedback! We’re thrilled to hear you had a great experience with Superalink, it means a lot to us. Trusted by over 5 million travelers worldwide, we’re always here to make your journeys smoother and more connected. Safe travels, The Superalink Team

Very good and affordable eSIM for UAE

Very good and affordable eSIM for UAE. I bought a 10-day unlimited internet plan. They informed me that after 5 GB per day the internet speed would be reduced, but I never used 5 GB in one day, so I had fast and stable internet during my whole trip. I purchased the eSIM about two weeks before traveling, and it activated automatically as soon as I connected to the UAE network. Setup was easy and everything worked smoothly. I highly recommend this eSIM for UAE travel, great price and reliable connection.

Superalink 回复2026-01-28

Hi Mher, Thank you so much for your kind feedback! We’re thrilled to hear you had a great experience with Superalink, it means a lot to us. Trusted by over 5 million travelers worldwide, we’re always here to make your journeys smoother and more connected. Safe travels, The Superalink Team

Brilliant Signal /Value

Brilliant customer service. Brilliant signal. Easy to set up. Worked as soon as I arrived in my chosen country. Value for money....alot cheaper than competitors. I am very impressed !

Superalink 回复2026-01-26

Hi Tim, Thank you so much for your kind feedback! We’re thrilled to hear you had a great experience with Superalink, it means a lot to us. Trusted by over 5 million travelers worldwide, we’re always here to make your journeys smoother and more connected. Safe travels, The Superalink Team

2GB consumed just after installation on "unlimited" data esim.

I purchased a 10 day unlimited data esim. The card had 5GB daily limit, even thought it was advertised as unlimited. Moreover, when I first loaded the card, it had 2GB consumed, for whatever reason. When it reached 5GB, after I consumed 3GB, it stopped working properly (very low speed). I contact the support who advised me to purchase more data. Choose other alternatives.

Superalink 回复2026-01-29

Hi Gonçalo, Thank you for sharing your experience. We understand how frustrating it can be when a data plan doesn’t perform as expected while traveling. Our unlimited plans include a daily high-speed data allowance, after which speeds may be reduced under fair-usage policies. While this information is provided in the plan details, we also recognize that your experience did not meet your expectations. We’ve reviewed this case privately and, without concluding a technical fault, processed a one-time goodwill refund to bring this matter to a close. We appreciate the feedback and will continue improving how plan conditions are communicated to travelers. The Superalink Team

super experience😍

super expérience , great agent who instantly resolved my problem! i highly recommend

Superalink 回复2026-01-17

Hi Salome, Thank you so much for your kind feedback! We’re thrilled to hear you had a great experience with Superalink, it means a lot to us. Trusted by over 5 million travelers worldwide, we’re always here to make your journeys smoother and more connected. Safe travels, The Superalink Team

Arrived in Singapore- sim not working

Arrived in Singapore- sim not working - contacted Superalink by WhatsApp - received a response within 15 minutes and solved the issue - forgot the enable to roaming part - super service and super fast

Superalink 回复2026-01-12

Hi Anna, Thank you so much for your kind feedback! We’re thrilled to hear you had a great experience with Superalink, it means a lot to us. Trusted by over 5 million travelers worldwide, we’re always here to make your journeys smoother and more connected. Safe travels, The Superalink Team

Good price quick respond within minutes…

Good price quick respond within minutes the internet will work for you

Superalink 回复2026-01-13

Hi Ibrahim, Thank you so much for your kind feedback! We’re thrilled to hear you had a great experience with Superalink, it means a lot to us. Trusted by over 5 million travelers worldwide, we’re always here to make your journeys smoother and more connected. Safe travels, The Superalink Team

Good and easy to connect in China

Good and easy to connect in China, the only concerned for me is the speed which is slow when I shared hotspot

Superalink 回复2026-01-12

Hi Kallaya, Thank you so much for your kind feedback! We’re thrilled to hear you had a great experience with Superalink, it means a lot to us. Trusted by over 5 million travelers worldwide, we’re always here to make your journeys smoother and more connected. Safe travels, The Superalink Team

Physical eSIM?

I bought a phone that supposedly has eSIM function. Instead of the chip though, the phone has 2nd sim card slot designated as physical eSIM holder. Without knowing this thanks to somewhat false advertising from the phone producer and reseller. I had big trouble setting an eSIM thanks to being oblivious to the fact you need to use sim slot 2 as a receiver. Superalink did all they could to help me out with setting the eSIM. After we became to conclusion it's not happening. They refunded my money instantly without even me asking for it. Truly pleasantly good experience with the staff. Giving only 4* because it did take good while to everyone figure out the problem. Otherwise truly 5* service!

Superalink 回复2026-01-09

Hi Pyry, Thank you very much for sharing your experience and for your detailed feedback. We truly appreciate your understanding regarding the device limitation. Some phones advertise eSIM support but require a specific SIM slot configuration, which can unfortunately cause confusion during setup. We are glad our team was able to assist, identify the issue, and process a refund promptly. Your feedback helps us improve both our support process and guidance for future customers. We sincerely appreciate the 4-star rating and your kind words about our service, and we hope to have the opportunity to serve you again in the future. Safe Travels, The Superalink Team.

Singapore sim worked seamlessly

Buying the esim was easy. There were many plans suitable for every trip type. Luckily all or most plans came with unlimited data. It switches to 10mbps after your 5g data is exhausted. Instant delivery. Instant activation. Time starts when you reach your destination. Also great customer support. Activation instructions could be better on website even though the procedure is standard.

Superalink 回复2026-01-09

Hi Udaibir, Thank you so much for your kind feedback! We’re thrilled to hear you had a great experience with Superalink, it means a lot to us. Trusted by over 5 million travelers worldwide, we’re always here to make your journeys smoother and more connected. Safe travels, The Superalink Team

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