SUPERALINK TRAVEL eSIM SUPER AFFORDABLE & HASSLE-FREE CONNECTIVITY.Stable connection for travel eSIM with UNLIMITED.Superalink is always-On RAPID Customer Support.We are always ready to support you wherever!
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Is Superalink legit?
Superalink (superalink.com) has a 4.2 out of 5 rating on OK.one, based on 84 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 80% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience, Product. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the customer support team for being extremely responsive, helpful, and patient when guiding users through setup questions and resolving technical issues. Consumers mention that the overall service is exceptionally smooth, and connection setup is generally straightforward and fast during international travel across multiple destinations.
Some reviewers were not happy with connectivity problems, noting that the mobile internet connection was sometimes completely unreliable or unusually slow during trips. A few other people also felt that troubleshooting certain daily data package limitations and network restrictions took too long without achieving a proper final fix.
Auto-generated from all reviews of this business. For reference only.
Never again - the service does not work and no customer service
On my Eastern that I bought for Korea and Japan barely any internet comes through. It keeps reconnecting. Their customer support keeps asking me to validate my WhatsApp number, but the validation message never comes through - which is funny because you login via a WhatsApp code and this comes through. I feel this is just build to make people surrender and buy a new esim at a professional company. Never again.
Reply from Superalink2026-09-24
Hi Felix!
We sincerely apologize for the inconvenience you experienced with your eSIM service in Korea and Japan. We understand how frustrating it must have been to deal with an unstable connection and difficulties receiving the WhatsApp verification message.
We’re sorry that our troubleshooting process did not provide the experience you expected. We would appreciate the opportunity to review your case and find a suitable solution. Please contact us with your order details so our team can check the issue further and assist you accordingly.
Thank you for sharing your feedback, as it helps us improve our service and customer support.
Safe travels,
The SuperaLink Team
Totally fake
absolute 0 signals, Ultra slow internet, only can use for text messages, nothing else working
definitely not recommended
Reply from Superalink2026-09-15
Hi Mark!
We sincerely apologize for the inconvenience you experienced while using our eSIM. We’re very sorry that the connection was extremely slow and that you were unable to use the service as expected.
We understand how frustrating this must have been, especially while traveling. We would really appreciate the opportunity to investigate what happened and assist you further.
Please feel free to contact our customer support team and provide your order details so we can check your case and help find a suitable resolution.
Thank you for bringing this to our attention.
Safe travels,
The SuperaLink Team
Hi Hans!
We sincerely apologize for the inconvenience and frustration you experienced. We’re sorry that our service did not meet your expectations.
We would appreciate the opportunity to look into what happened and assist you further. Please feel free to contact our customer support team and share your order details so we can investigate the issue and find the best possible solution.
Thank you for bringing this to our attention.
Safe travels,
The SuperaLink Team
Bought an esim to use in Colombia and it was very unreliable. Didn't work half the time and kept switching between 3G and LTE.
Reply from Superalink2026-09-09
Hi Tully!
We’re sorry to hear that your eSIM experience in Colombia was unreliable and that you experienced issues with the connection switching between 3G and LTE.
We’d really appreciate the opportunity to look into this and help resolve the issue. Please contact our customer support team through our official support channel and provide your order number or the email address used for your purchase, so we can check the issue further.
Thank you for bringing this to our attention.
Safe travels,
The SuperaLink Team
I really loved the customer support they were so patient and helpful. They guided me through the process and made sure everything worked. Also the prices are way better than on usual European sites. I highly recommend 😊
Reply from Superalink2026-09-07
Hi, Wiktoria!
Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had such a positive experience with our customer support and that our team was able to guide you through the process patiently and helpfully. We’re also glad to hear that you found our prices competitive! Your kind words and recommendation mean a lot to us.
We hope you have a smooth experience throughout your trip, and we look forward to supporting you on your future travels!
Safe travels,
The Superalink Team
Hi Seojack !
we sincerely apologize for the inconvenience and are sorry to hear that you had a frustrating experience. This is certainly not the experience we want our customers to have.
We would really appreciate it if you could share more details about the issue you encountered so we can investigate it properly and assist you with a solution. Please feel free to contact our customer support team, and we’ll be happy to help resolve the issue.
Thank you for bringing this to our attention. We hope to have the opportunity to make things right. 🙏
Safe travel,
The SuperaLink Team
Hi Baba!
we sincerely apologize for the inconvenience and are sorry to hear that you had a frustrating experience. This is certainly not the experience we want our customers to have.
We would really appreciate it if you could share more details about the issue you encountered so we can investigate it properly and assist you with a solution. Please feel free to contact our customer support team, and we’ll be happy to help resolve the issue.
Thank you for bringing this to our attention. We hope to have the opportunity to make things right. 🙏
Safe travel,
The SuperaLink Team
Very fast response and support. I will check the data speed during my roaming and stay
Reply from Superalink2026-08-28
Hi Hasan!
Thank you so much for your amazing review and for giving us 5 stars!
We’re so happy to hear that you’re satisfied with our fast response and support. We hope you have a smooth roaming experience during your trip and enjoy our service! We look forward to supporting you on your future travels. ✈️💙
Safe travels,
The SuperaLink Team
Good price , Quick help center 🫀
This is my First order , and won’t be my last order
Thanks So much
Reply from Superalink2026-08-15
Hi, Emad !
Thank you so much for your wonderful 5-star review! We're thrilled to hear that our support was able to help you identify the issue quickly and that our response time met your expectations. Your kind words mean a lot to us, and we're glad we could assist you.
Safe travels,
The Superalink Team
I bought an eSIM for Korea. Data worked fine for most of the time. There were times when the data stuttered in the metro, but I would say it's solid for the price.
Reply from Superalink2026-08-11
Hi Michael !
Thank you so much for sharing your experience! 😊 We’re glad to hear that your Korea eSIM worked well for most of your trip and that you found it solid for the price. We truly appreciate your support and feedback! 💙✈️
Safe travels,
The Superalink Team
So far the service works great. The support bot did not have the answer but after a short wait, a live agent gave the answer really quickly. Happy with this kind of support, even before buying anything!
Now we need to get to the destination and see if the esim activates and actually works.
Reply from Superalink2026-08-08
Hi, Jordan !
Thank you so much for your wonderful 5-star review! We're thrilled to hear that our support was able to help you identify the issue quickly and that our response time met your expectations. Your kind words mean a lot to us, and we're glad we could assist you.
Safe travels,
The Superalink Team
I purchesed 4 day for United Arab Emirates and it didn’t work at first. Thankfully I messages through whatsapp to the help team and we managed to know what was happening!! I recommend it!!
Reply from Superalink2026-08-08
Hi, Patricia !
Thank you so much for your wonderful 5-star review! We're thrilled to hear that our support was able to help you identify the issue quickly and that our response time met your expectations. Your kind words mean a lot to us, and we're glad we could assist you.
Safe travels,
The Superalink Team
Superalink is one of the best e sim network so far, i was finding it difficult to activate my e sim, i spoke with them nd they patiently guided me to activate my esim. Will always use superlink anytime i travel accross south east asia
Reply from Superalink2026-08-08
Hi, Samuel !
Thank you so much for your wonderful 5-star review! We're thrilled to hear that our support was able to help you identify the issue quickly and that our response time met your expectations. Your kind words mean a lot to us, and we're glad we could assist you.
Safe travels,
The Superalink Team
Costumer service has been really helpful and fast response , totally satisfied
Reply from Superalink2026-08-08
Hi, Traveler !
Thank you so much for your wonderful 5-star review! We're thrilled to hear that our support was able to help you identify the issue quickly and that our response time met your expectations. Your kind words mean a lot to us, and we're glad we could assist you.
Safe travels,
The Superalink Team
I can't believe that i had this kind of good service from company like this, I had a problem using E-Sim because my phone company blocked my phone to use eSim, so I have to ask they for refund, chat with customer service and very quick response and I got my refund and problem solve in few minutes with just few text messages, company like this i will recommend to all people i know ... I will thank Chelsye again person who help me ... I don't know about how esim workout customer service is best 👍👍👍
Reply from Superalink2026-08-03
Hi, Anthony !
Thank you so much for your wonderful 5-star review! We're thrilled to hear that our support was able to help you identify the issue quickly and that our response time met your expectations. Your kind words mean a lot to us, and we're glad we could assist you.
Safe travels,
The Superalink Team
Though it takes an hour to resolve a renewal eSim package problem but I really appreciate your prompt response, some other Telco will just hide and seek for a day or more and problem still not solved and cannot be refund.
Please keep it up 👍
Reply from Superalink2026-08-04
Hi, Albert !
Thank you so much for your wonderful 5-star review! We're thrilled to hear that our support was able to help you identify the issue quickly and that our response time met your expectations. Your kind words mean a lot to us, and we're glad we could assist you.
Safe travels,
The Superalink Team
Customer service was great. Rizky took care of the issue I was having with patience. Thank you.
p.s.: I think you should reconsider the activation guidelines because my problem was about APN settings and there is no information about it in the original guidelines. Rizky from the SuperaLink CX Team came up with the solution and it worked.
Reply from Superalink2026-08-03
Hi, Sinan !
Thank you so much for your wonderful 5-star review! We're thrilled to hear that our support was able to help you identify the issue quickly and that our response time met your expectations. Your kind words mean a lot to us, and we're glad we could assist you.
Safe travels,
The Superalink Team
Hi Eric!
Thank you so much for your 5-star review! We’re very happy to hear that you had a great experience with our customer service and found the refund process easy. Your kind words mean a lot to us! 💙
Safe travels,
The Superalink Team
Gave the AI loads of information, and it figured the issue out almost immediately, when I had been struggling for two days. Be specific, and it will work. Response time was also fast.
Reply from Superalink2026-07-13
Hi, Anon!
Thank you so much for your wonderful 5-star review! We're thrilled to hear that our support was able to help you identify the issue quickly and that our response time met your expectations. Your kind words mean a lot to us, and we're glad we could assist you.
Safe travels,
The Superalink Team
Hi, Sungmin!
Thank you so much for your 5-star review! We're delighted to hear that the setup was easy and that you had a great experience with our customer service. We truly appreciate your support and look forward to serving you again on your next trip.
Safe travels,
The Superalink Team
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