Very easy to use and live chat is super…
Very easy to use and live chat is super helpful
Reply from Saily2026-08-09
Your satisfaction means a lot. Thanks for choosing us!
About Saily
Data updated- Website
- saily.com
- Category
- Electronics & Technology
- Location
- United States · Lewes
- Status
- Unclaimed
- Last 12 months
- 261 reviews
- Replies to negative
- 100% (4/4)
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Is Saily legit?
Saily (saily.com) has a 4.8 out of 5 rating on OK.one, based on 261 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Enrollment is a piece of cake
Short and easily to use this app. Easy sign up and enrollment. And they help you through the process of setting things up.
Reply from Saily2026-08-09
So glad it was a five-star experience for you. Thanks for choosing us!
User-friendly
It was all pretty user friendly to set up. Just confused about adding data but setup was great.
Reply from Saily2026-08-09
Hi, Kim! Thanks for the honest feedback! 😊 So glad the setup felt user-friendly! If you need a hand, our team is always happy to help at support.saily.com! Enjoy your connection!
It was simple to follow
Reply from Saily2026-08-09
Hey, Titiana! Thanks for sharing. Wishing you easy, seamless connectivity! 🌍✨
Good Support: Tutorial and AI Cjat
Great step by step guide.and AI cjatbot
Reply from Saily2026-08-09
Hi, Kara! Thrilled you found the step-by-step guide and chatbot helpful! 🤖 We designed them to make things as smooth as possible for you. Thanks for the shoutout, and happy travels! ✈️
Easy install!
So far it has been easy to get started!
Reply from Saily2026-08-09
Hey there! Love hearing that getting started has been a breeze! 🌍✨
Easy to use and good value
Reply from Saily2026-08-09
Hi, Donna! Thanks for the great feedback. Enjoy your travels with Saily by your side! ✈️
That guy dominic Alvarez was so…
That guy dominic Alvarez was so patient, yet to the point and competent. He was so nice in the way he helped me through the technical difficulties and I can’t believe how quickly he solved the problem for me. I truly was impressed by the quality of help I was offered. The whole interface from start to finish was perfection. From the automated bot to the human connection. Perfect. 10/10.
Reply from Saily2026-08-08
Hi, Larry! We appreciate your positive feedback and are delighted to know you were satisfied with our service. 🙌
Thanks
No worries all good
Worst eSIM to use support is clueless…
Worst eSIM to use support is clueless said nothing they can do .Had the worst experience stranded in a country where no one speaks English.
Reply from Saily2026-08-08
Hello, Glendell! We’re truly sorry to hear about this experience, especially while traveling and needing a reliable connection. We’d really appreciate the opportunity to investigate what went wrong and see if there’s a possible resolution. If you could update your review with your ticket ID or the email address registered to your Saily account, we’ll be happy to take a closer look. 🙇
It's great and good rates
Reply from Saily2026-08-08
Hi, Joe! We're glad you're enjoying the experience and found our rates appealing. We hope Saily continues to be great value throughout your travels!✨
Review
Quick, easy and it works!
Reply from Saily2026-08-08
Hello! That's the perfect combination. We're delighted everything was quick, straightforward, and working as expected. Wishing you smooth connections on every adventure!🚀
Amazing
Amazing, they helped me a lot! Resolved my issue
Reply from Saily2026-08-08
Hello! It's customers like you that make our work so fulfilling. Thank you for the fantastic review! 💛
Having trouble with final activation
Reply from Saily2026-08-08
Hello, Janeen. We're very sorry about the trouble! If it is not activating automatically, please try rebooting your device to see if that helps. In case the issue persists, the team is always ready to help you further via the in-app chat. 🙏
Quick & Easy
Easy, fast, and very efficient process.
Reply from Saily2026-08-08
Hello, Alex! Thank you so much for taking the time to rate us. Hope your travels will go smoothly. 💛
So easy to purchase and install
Reply from Saily2026-08-08
Hello, Paul. Fantastic to hear you loved it! Thanks for your trust in us. 🙌
Simple for a Senior!
I was able to install Saily quickly and relatively easily for a retired 64 year old. Unlike the other one recommended to me.
Reply from Saily2026-08-08
Hey, Lynne 👋 It's fantastic to hear that you had a great experience with us! Thank you for the five-star review. 🙏
I had a problem installing the E-sim…
I had a problem installing the E-sim but the support center replied fast and solved my problem.
Reply from Saily2026-08-08
Hello! Thanks for your support. We hope your next trip is already on the calendar! 🙌
E sim el cairo
It's really easy to install
Reply from Saily2026-08-08
Hi, Carlos! We’re so glad you had a hassle-free experience. Thanks for making us part of your trip! 🌟
Great app for travel all over the…
Great app for travel all over the world, great assistance and support when needed. Briar was most helpful today
Reply from Saily2026-08-08
Hey, Deb! Thanks for the great review. More adventures, less time searching for Wi-Fi! 🤩