Always reliable
Always reliable, anywhere and everywhere!
Stay connected wherever you travel. With an Airalo eSIM (digital SIM), stay connected easily in 200+ destinations worldwide. No roaming fees or hidden costs — just easy, affordable, global connectivity.What is an eSIM?An eSIM is like a SIM card, but digital. It's built into your phone and functions just like a physical SIM.Instead of having to go hunt for a physical SIM card, you can purchase an eSIM directly from the Airalo app, install it on your device, and instantly connect to a mobile network at your destination.What is an Airalo eSIM plan?An Airalo eSIM plan gives you access to mobile data, call, and text services. Choose between local, regional, or global eSIM plan to get online in 200+ destinations.You can also choose between Airalo's Unlimited packages for peace of mind, or choose a specific data package, over a number of days.Simply download the Airalo app, purchase your chosen eSIM, install it on your device, and connect to a mobile network when you arrive at your destination!How does it work?Install the Airalo app.Purchase an eSIM plan for your travel destination.Install the eSIM.Turn on your eSIM and connect to the internet upon arrival.Airalo eSIMs are available for 200+ destinations, including: United States eSIMUnited Kingdom eSIMTurkey eSIMItaly eSIMFrance eSIMSpain eSIMJapan eSIMGermany eSIMCanada eSIMThailand eSIMPortugal eSIMMorocco eSIMChina eSIMEurope eSIMSouth Africa eSIMUnited Arab Emirates eSIMWhy choose Airalo?Our core values (empathy, ownership, innovation, trust, growth, and customer-first) dictate everything we do.We are fully transparent about our eSIMs and prices, including the data cap and reset for our Unlimited packages.We are the eSIM pioneer and over 30+ million users trust us.Why travelers love Airalo:Fast and efficient multi-lingual customer support.Flexible and affordable data packages, including Unlimited eSIMs.No hidden fees or surprise roaming charges.Unlimited eSIM packages with no hotspot limit.eSIM options for calls, text, and phone numbers.eSIM FAQWhat does an Airalo eSIM package come with?An Airalo package comes with a fixed amount of data (e.g., 1GB, 3GB, 5GB, etc.) valid for a specified time period (e.g., 7 days, 15 days, 30 days, etc.). You can also choose Unlimited data packages for a specified period.Airalo also offers calls, texts, and a phone number for 30+ destinations.If you run out of data or your validity period expires, you can top up your eSIM or download a new one right from the Airalo app.How much does it cost?eSIMs from Airalo start from US$4.50 for 1GB of data.Does an eSIM come with a number?Some eSIMs come with a phone number so you can call, text, and access data. Check your eSIM description for details before purchase. What devices are ready?You can find a regularly updated list of eSIM-compatible devices at this link: Who is Airalo best for?Anyone who travels, whether it's for business or vacation.Digital nomads who need to stay connected to work while abroad.Crew members (e.g., seafarers, flight attendants, etc.) who need to stay connected while they travel.Anyone who wants an easy and affordable data alternative to their home network.Can I use my SIM card at the same time?Yes! Most devices allow you to use multiple SIMs and/or eSIMs simultaneously. You can keep your primary line active to receive text messages, calls, and 2FA authentication (but remember, they'll be subject to roaming fees).Happy travels!–Learn more about eSIMs and Airalo:Airalo Website: www.airalo.comAiralo Blog: www.airalo.com/blogAiralo Help Center: www.airalo.com/help Join the Airalo community! Follow @airalocom on Instagram, Facebook, YouTube, TikTok, Twitter/X, and LinkedIn.Privacy Policywww.airalo.com/more-info/privacy-policyTerms & Conditionswww.airalo.com/more-info/terms-conditions
Written by the business, not verified by us.Airalo (airalo.com) has a 3.0 out of 5 rating on OK.one, based on 989 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 68% of negative reviews; Reviews mostly discuss User experience, Product, App. Last updated 2026-10-24.
Reviewers had a great experience with this company. Customers frequently praise the very simple setup process and mention that the mobile application is exceptionally easy to navigate when traveling around the world. Many people also note that the internet connection remains remarkably reliable and fast across multiple international destinations. Some reviewers were not happy with occasional connection drops, unexpected service failures, and general difficulties when trying to activate their digital cards. Consumers additionally pointed out that the online customer support chats could sometimes feel entirely unhelpful, slow, or unable to properly resolve complex technical issues.
Auto-generated from all reviews of this business. For reference only.Always reliable, anywhere and everywhere!
You’ve taken my money but the eSIM is nowhere to be found on my phone.
Good instructions, easy to use.
Hey! Clear instructions and an easy experience make travelling with an Airalo eSIM feel simple. Your trust means a lot to us, and we'd love to join you on your next trip!
Seamless and really great signal through my China trip … great choice !
Hi! Having a smooth connection throughout your China trip must have made getting around easier. Your trust means a lot to us, and we'd love to join you on the next journey!
Nice easy to use Lots of support emails on how to set up Very good internet connection worldwide including in remote locations Worth the extra money to other apps As the internet is better quality than the cheaper apps
Hey! Easy setup and a strong connection, even in remote places, made your travels smoother. Your trust in Airalo means a lot to us. We'd love to join you on the next journey!
Hi! A simple connection can make every stop feel easier. Your kind words bring a little joy to our team, and we'd love to travel with you again on your next adventure!
So easy to use, it’s been reliable service, and inexpensive! Highly recommend.
Hey! Easy use and dependable service make for a great travel companion. Your recommendation means a lot to our team, and we'd love to be part of your next trip!
I used to use Airalo all the time. It was easy. Lately it either hasn’t worked at all or it was very difficult to play around with settings to get it to work. This will be my last time using it.
Airalo is fantastic, super easy to use and amazing support for trouble shooting when I couldn’t find the correct setting.
Hi! An easy Airalo experience and helpful support while finding the right setting can make travelling feel lighter. Your trust means a lot to us, and we'd love to join you on your next adventure!
Good customer experience once you get a hold of actual person instead of AI bot
Hi! You can request a human agent at any point in a chat and be routed straight to our 24/7 Customer Support team. Thank you for your trust in Airalo, and we're glad speaking with a real person made for a good experience. Here's to an easy connection on your next trip!
A really great and convenient way to stay connected no matter where you go. I have used it extensively across Africa and Europe and the Middle East.
Hello! Taking Airalo across Africa, Europe and the Middle East makes for some memorable journeys. Your trust and all those miles mean a lot to us. We'd love to join you wherever your next trip takes you!
The sSIM never worked in Japan, it continually dropped out, it would not work over LTE and my partner’s phone was connecting via Telstra charging me extra daily rated for 5 days before I realised it was not working at all. I has to move to another Travel eSIM provider. Very frustrating and stressful.
Easy to use , good tech support & reliable service
Airalo works very well and its good value for money. I find the set up difficult even though I've used it a few times now.
Hello! A live agent can guide you through setting up your eSIM in the Support Chat. Your trust, even after using Airalo several times, means a lot, and we're glad it has been good value on your trips. Sorry setup has been a hassle, and thank you for telling us. We’d love to be part of your next journey!
It is good application everywhere i use it
Hello! Having Airalo work well wherever your travels take you is a lovely thing to hear. Your trust means a lot to us, and we'd love to join you on the next journey!
Hi! A straightforward setup and a connection that just works make travel easier. Your trust in Airalo means a lot to us, and we'd love to be part of your next journey!
2 countries I have bad experiences activating the services. Not very straightforward. Yesterday, I spent 1hr with help desk to sort out the activation with slow responses from the agent. I suggested to re issue the esim but refused and resulted to reissuing new sim at the end. Annoying. Patronisingly given $5 dollars for the wasted 1hr.
Really good service from the WhatsApp AI bot when I had a problem 😊
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