Easy user experience
Hi! A straightforward experience makes it easier to focus on the journey. Thank you for choosing Airalo and for bringing us along on your travels. We'd love to join you on the next one!
Stay connected wherever you travel. With an Airalo eSIM (digital SIM), stay connected easily in 200+ destinations worldwide. No roaming fees or hidden costs — just easy, affordable, global connectivity.What is an eSIM?An eSIM is like a SIM card, but digital. It's built into your phone and functions just like a physical SIM.Instead of having to go hunt for a physical SIM card, you can purchase an eSIM directly from the Airalo app, install it on your device, and instantly connect to a mobile network at your destination.What is an Airalo eSIM plan?An Airalo eSIM plan gives you access to mobile data, call, and text services. Choose between local, regional, or global eSIM plan to get online in 200+ destinations.You can also choose between Airalo's Unlimited packages for peace of mind, or choose a specific data package, over a number of days.Simply download the Airalo app, purchase your chosen eSIM, install it on your device, and connect to a mobile network when you arrive at your destination!How does it work?Install the Airalo app.Purchase an eSIM plan for your travel destination.Install the eSIM.Turn on your eSIM and connect to the internet upon arrival.Airalo eSIMs are available for 200+ destinations, including: United States eSIMUnited Kingdom eSIMTurkey eSIMItaly eSIMFrance eSIMSpain eSIMJapan eSIMGermany eSIMCanada eSIMThailand eSIMPortugal eSIMMorocco eSIMChina eSIMEurope eSIMSouth Africa eSIMUnited Arab Emirates eSIMWhy choose Airalo?Our core values (empathy, ownership, innovation, trust, growth, and customer-first) dictate everything we do.We are fully transparent about our eSIMs and prices, including the data cap and reset for our Unlimited packages.We are the eSIM pioneer and over 30+ million users trust us.Why travelers love Airalo:Fast and efficient multi-lingual customer support.Flexible and affordable data packages, including Unlimited eSIMs.No hidden fees or surprise roaming charges.Unlimited eSIM packages with no hotspot limit.eSIM options for calls, text, and phone numbers.eSIM FAQWhat does an Airalo eSIM package come with?An Airalo package comes with a fixed amount of data (e.g., 1GB, 3GB, 5GB, etc.) valid for a specified time period (e.g., 7 days, 15 days, 30 days, etc.). You can also choose Unlimited data packages for a specified period.Airalo also offers calls, texts, and a phone number for 30+ destinations.If you run out of data or your validity period expires, you can top up your eSIM or download a new one right from the Airalo app.How much does it cost?eSIMs from Airalo start from US$4.50 for 1GB of data.Does an eSIM come with a number?Some eSIMs come with a phone number so you can call, text, and access data. Check your eSIM description for details before purchase. What devices are ready?You can find a regularly updated list of eSIM-compatible devices at this link: Who is Airalo best for?Anyone who travels, whether it's for business or vacation.Digital nomads who need to stay connected to work while abroad.Crew members (e.g., seafarers, flight attendants, etc.) who need to stay connected while they travel.Anyone who wants an easy and affordable data alternative to their home network.Can I use my SIM card at the same time?Yes! Most devices allow you to use multiple SIMs and/or eSIMs simultaneously. You can keep your primary line active to receive text messages, calls, and 2FA authentication (but remember, they'll be subject to roaming fees).Happy travels!–Learn more about eSIMs and Airalo:Airalo Website: www.airalo.comAiralo Blog: www.airalo.com/blogAiralo Help Center: www.airalo.com/help Join the Airalo community! Follow @airalocom on Instagram, Facebook, YouTube, TikTok, Twitter/X, and LinkedIn.Privacy Policywww.airalo.com/more-info/privacy-policyTerms & Conditionswww.airalo.com/more-info/terms-conditions
Written by the business, not verified by us.Airalo (airalo.com) has a 3.0 out of 5 rating on OK.one, based on 989 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 68% of negative reviews; Reviews mostly discuss User experience, Product, App. Last updated 2026-10-24.
Reviewers had a great experience with this company. Customers frequently praise the very simple setup process and mention that the mobile application is exceptionally easy to navigate when traveling around the world. Many people also note that the internet connection remains remarkably reliable and fast across multiple international destinations. Some reviewers were not happy with occasional connection drops, unexpected service failures, and general difficulties when trying to activate their digital cards. Consumers additionally pointed out that the online customer support chats could sometimes feel entirely unhelpful, slow, or unable to properly resolve complex technical issues.
Auto-generated from all reviews of this business. For reference only.Hi! A straightforward experience makes it easier to focus on the journey. Thank you for choosing Airalo and for bringing us along on your travels. We'd love to join you on the next one!
Hi! Having your eSIM ready to use at your destination makes it easier to get on with the trip. Thank you for choosing Airalo and sharing your trust with us. We'd love to be part of your next journey!
They stayed on Nd helped me connect my device
Hello! Having someone stay with you until your device was connected made all the difference. Your trust means a lot to us, and we'd love to join you on your next trip!
Amazing seamless network so far. Hopefully same in HK and Japan. Thanks
Hi! A smooth connection so far is a lovely start to your travels. Thank you for taking Airalo along, and we'd love to be part of your time in Hong Kong and Japan!
instant connection. easy to check balance.
Hey! Getting connected right away and checking your balance with ease makes travel simpler. We're grateful you chose Airalo, and we'd love to be part of your next adventure!
Hello! Staying connected throughout your travels makes every part of the journey easier. Your trust in Airalo means a lot to our team, and we'd love to be part of your next trip!
Easy to set up, use and top up. Good coverage for many countries.
Hello! Easy setup, simple Top-Ups, and good coverage across your travels make for a great travel companion. Your trust means a lot to us, and we'd love to join you on your next trip!
Hello! Having Airalo handy on your travels can make staying connected feel easy. Your support means a lot to our team, and we'd love to be part of your next trip!
Easy to install. Improvements in installation compared to 2025. Three weeks in Japan and no issues with connectivity.
Hello! Easy setup and a steady connection made your Japan trip a pleasure. Your trust means a lot to us, and we'd love to join you on your next journey!
Very good . Easy instructions
Hello! Easy-to-follow instructions and a good connection made for a smooth travel experience. Your trust means a lot to our team, and we'd love to be part of your next trip!
Best for traveling
Hi! Having a dependable connection while traveling abroad can make the journey much easier. Your trust in Airalo means a lot to our team, and we'd love to be part of your next trip!
Its working very well so far i have use it when i slways travel, plus theres a chat box so you can address your problems and they respond promptly snd very clear even though its an AI generated robot
Hi! A reliable connection on your travels and clear answers in the chat make a great travel companion. Your trust means a lot to us, and we'd love to join you on your next trip!
Easy to install, good prices and quality
Hey! Easy installation, quality service, and good value make Airalo a welcome travel companion. Your kind words mean a lot to our team, and we'd love to join you on your next trip!
Customer service helped me connect when there were issues in Kathmandu. Patient and specific help. Highly recommend!
Hello! Patient, practical help getting connected in Kathmandu can make travel feel much easier. Your trust in Airalo means a lot to our team, and we'd love to be part of your next journey!
Hello! Having Airalo along on every trip sounds like a real travel essential. Your continued trust means a lot to us, and we’d love to join you on many journeys ahead!
My first time using an esim. It was fairly easy to use however I turned off my home sim and then turned on the e-sim. It asked me to reboot my phone and then said some of my phone functions from my previous provider may not be available. I'll see what happens when I get home and go back to my regular sim.
Hi! For help with your line settings, you can open the Support Chat and ask for a live agent. Thank you for giving Airalo a try on your first eSIM trip, and we hope the switch back to your usual setup at home is simple!
I cant connect to my esim . This is the 3rd time im having trouble with this. And ladt time. I will change to new esim app.
Hello Via! We’ve sent you an email so we can review your eSIM and help with this directly. Please check it when you have a chance. Sorry you’re having trouble connecting again. We understand how frustrating it is when this has happened more than once, and we’d like to take a closer look. Thank you for sharing this with us. Grace – Customer Advocacy
Hello! Getting your eSIM set up and using it with ease makes travel simpler. Thank you for choosing Airalo, and we’d love to join you on your next journey!
Helpful and it felt like talking to a person
Hey! Helpful support that feels like talking to a real person can make a travel day brighter. Your kind words mean a lot to our team, and we'd love to join you on your next trip!
The beta travel esim in terms of coverage and dara.
Hi! The beta travel eSIM gives you data for your trip. We appreciate you choosing Airalo for your travels, and we'd love to join you on the next one!
989 reviews matching