Stay connected wherever you travel. With an Airalo eSIM (digital SIM), stay connected easily in 200+ destinations worldwide. No roaming fees or hidden costs — just easy, affordable, global connectivity.What is an eSIM?An eSIM is like a SIM card, but digital. It's built into your phone and functions just like a physical SIM.Instead of having to go hunt for a physical SIM card, you can purchase an eSIM directly from the Airalo app, install it on your device, and instantly connect to a mobile network at your destination.What is an Airalo eSIM plan?An Airalo eSIM plan gives you access to mobile data, call, and text services. Choose between local, regional, or global eSIM plan to get online in 200+ destinations.You can also choose between Airalo's Unlimited packages for peace of mind, or choose a specific data package, over a number of days.Simply download the Airalo app, purchase your chosen eSIM, install it on your device, and connect to a mobile network when you arrive at your destination!How does it work?Install the Airalo app.Purchase an eSIM plan for your travel destination.Install the eSIM.Turn on your eSIM and connect to the internet upon arrival.Airalo eSIMs are available for 200+ destinations, including: United States eSIMUnited Kingdom eSIMTurkey eSIMItaly eSIMFrance eSIMSpain eSIMJapan eSIMGermany eSIMCanada eSIMThailand eSIMPortugal eSIMMorocco eSIMChina eSIMEurope eSIMSouth Africa eSIMUnited Arab Emirates eSIMWhy choose Airalo?Our core values (empathy, ownership, innovation, trust, growth, and customer-first) dictate everything we do.We are fully transparent about our eSIMs and prices, including the data cap and reset for our Unlimited packages.We are the eSIM pioneer and over 30+ million users trust us.Why travelers love Airalo:Fast and efficient multi-lingual customer support.Flexible and affordable data packages, including Unlimited eSIMs.No hidden fees or surprise roaming charges.Unlimited eSIM packages with no hotspot limit.eSIM options for calls, text, and phone numbers.eSIM FAQWhat does an Airalo eSIM package come with?An Airalo package comes with a fixed amount of data (e.g., 1GB, 3GB, 5GB, etc.) valid for a specified time period (e.g., 7 days, 15 days, 30 days, etc.). You can also choose Unlimited data packages for a specified period.Airalo also offers calls, texts, and a phone number for 30+ destinations.If you run out of data or your validity period expires, you can top up your eSIM or download a new one right from the Airalo app.How much does it cost?eSIMs from Airalo start from US$4.50 for 1GB of data.Does an eSIM come with a number?Some eSIMs come with a phone number so you can call, text, and access data. Check your eSIM description for details before purchase. What devices are ready?You can find a regularly updated list of eSIM-compatible devices at this link: Who is Airalo best for?Anyone who travels, whether it's for business or vacation.Digital nomads who need to stay connected to work while abroad.Crew members (e.g., seafarers, flight attendants, etc.) who need to stay connected while they travel.Anyone who wants an easy and affordable data alternative to their home network.Can I use my SIM card at the same time?Yes! Most devices allow you to use multiple SIMs and/or eSIMs simultaneously. You can keep your primary line active to receive text messages, calls, and 2FA authentication (but remember, they'll be subject to roaming fees).Happy travels!–Learn more about eSIMs and Airalo:Airalo Website: www.airalo.comAiralo Blog: www.airalo.com/blogAiralo Help Center: www.airalo.com/help Join the Airalo community! Follow @airalocom on Instagram, Facebook, YouTube, TikTok, Twitter/X, and LinkedIn.Privacy Policywww.airalo.com/more-info/privacy-policyTerms & Conditionswww.airalo.com/more-info/terms-conditions
Written by the business, not verified by us.Airalo (airalo.com) has a 3.0 out of 5 rating on OK.one, based on 989 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 68% of negative reviews; Reviews mostly discuss User experience, Product, App. Last updated 2026-10-24.
Reviewers had a great experience with this company. Customers frequently praise the very simple setup process and mention that the mobile application is exceptionally easy to navigate when traveling around the world. Many people also note that the internet connection remains remarkably reliable and fast across multiple international destinations. Some reviewers were not happy with occasional connection drops, unexpected service failures, and general difficulties when trying to activate their digital cards. Consumers additionally pointed out that the online customer support chats could sometimes feel entirely unhelpful, slow, or unable to properly resolve complex technical issues.
Auto-generated from all reviews of this business. For reference only.Never a problem connecting. An ideal partner to all of my foreign travels!
Hello! Reliable connections on all your trips abroad make Airalo a great travel companion. Your trust means a lot to us, and we'd love to join you on many more journeys!
The guidance to install the Esim and when and how activate was really appreciated!
Hi! Clear guidance on installing and activating your eSIM can make getting ready for a trip feel much easier. We’re grateful you chose Airalo for your travels, and we’d love to join you on the next one!
I had a small issue with my account in Rome, but the customer support helped me fix the issue in no time.
Hi! Quick, helpful support with your account in Rome made one less thing to think about on your trip. Your trust in Airalo means a lot to us, and we'd love to join you on the next journey!
Use it every time I travel can 100% recommend.
Hey! Having Airalo along on every trip and recommending it wholeheartedly is lovely to hear. Your trust means a lot to our team, and we'd love to join you on the next adventure!
Hello, I use your services regularly and am very satisfied. Thank you.
Hello! Coming back to Airalo for your travels and enjoying the experience each time is wonderful to hear. Your continued trust means a lot to us, and we'd love to join you on the next journey!
Hallo. Very weak signal. There was no internet just when I needed it most. I had to restart my phone almost every day.
Hi Clau, Thanks for sharing this with us. We'd love to look into what happened and see how we can make it right for you. If you're up for it, please share your information via the Trustpilot request you received or by chatting with us in the app. Our team is available 24/7 and ready to help! I'm really sorry to hear about the weak signal and the internet issues you faced. Your feedback helps us improve, and we hope your next trips go much smoother! Elena - Customer Advocacy
Hi! Reliable data makes travelling easier, and it's lovely that Airalo has been working well for your trips. Thank you for choosing us, and we'd love to join you on the next journey!
Great e-sim! installation is easy and very intuitive!
Hi! Easy, intuitive installation makes getting connected for a trip feel simple. Your kind words mean a lot to our team, and we'd love to join you on your next journey!
Travelling throughout Portugal has never been so easy using Airalo. Service in all areas we visited has been exceptional and so easy to use. Thank you
Hello! Having Airalo make it easy to explore Portugal is a lovely travel win. Your trust means a lot to us, and we'd love to be part of your next journey!
I was in France. Paris. The connections was very bad. Every hour i have turn the airplane mode on and off to get connection. 5 days with minimum 50 times
Hi Alain Thanks for sharing your feedback. I've sent you an email address the situation and help you further. Please check your inbox when you have a moment. I'm really sorry to hear that the connection was so unreliable during your time in Paris. That's super frustrating, and it was not the experience we wanted you to have. Our goal is to make staying connected while you travel simple and stress-free, and I hope your next trips go much smoother! Elena - Customer Advocacy
I had a very disappointing experience with Airalo\. I paid a lot but spent hours without connection, and when it worked, it was very slow\.
Hi! Having a guide through each step can make setting up for a trip feel much easier. Thank you for choosing Airalo, and we'd love to join you on your next journey!
Hey! A patient, helpful agent can make getting travel support feel much easier. Your kind words mean a lot to our team, and we'd love to join you on a future trip!
Hi John, Thanks for sharing your feedback. I'm sorry to hear it was hard to figure out how to use the eSIM and that it didn't work well for you. Please remember that our live agents are available 24/7 via in-app chat and are happy to help get things sorted. Our goal is to make staying connected while you travel simple and stress-free, and we want to get you there. Hope your next trips go much smoother! Elena - Customer Advocacy
Hi Becky, Thanks for your review. Sorry to hear you couldn't log in. Please double-check your login credentials to make sure you're using the correct username and password. If you've forgotten your password, you can reset it with the "Forgot Password" feature on the login screen. If you still can't get in, our team is happy to help. You can reach us through the in-app chat or at airalo.com/more-info/contact. Thank you for your patience! Elena - Customer Advocacy
Hello! Having a real person help you get your eSIM set up can make a big difference before a trip. Your trust means a lot to us, and we'd love to be part of your next journey!
Simple! Thank you!
Hi! Keeping travel data simple can make every arrival feel easier. Your kind words and trust mean a lot to our team. We'd love to be part of your next trip!
Hello! Getting online quickly and finding Airalo easy to use can make a trip feel lighter. Your trust means a lot to us, and we'd love to join you on your next adventure!
Hey! A standout experience makes every stop more enjoyable. Your kind words and trust mean a lot to our team, and we'd love to join you on another journey!
Logging into the app is a nightmare keep getting some red response code, even to the forgotten password
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