Superior Hair Extensions Global

Thank you so much for your feedback! 💛 We’re glad to hear your colour ring arrived quickly and safely — we always want to make sure your items get to you securely! ✨ If you need anything else or have more questions, we’re always here to assist. 💕 — Team Superior Hair ✨

Thank you so much for your lovely feedback! 💛 We’re so happy to hear you’re loving the beautiful, soft, and shiny quality of the hair, and that your delivery was fast! ✨ We’re thrilled to know you’ll be purchasing again — we can’t wait to assist you for your next hair glow-up! 💕 — Team Superior Hair ✨

Hi Katie, Thank you for reaching out and for your patience. We truly apologize for the mix-up regarding the product and the colour process not working as expected. We understand how disappointing this must be, especially after our team suggested an alternative. As we’ve discussed via email, we’d love to work with you to find a resolution, whether that’s a replacement, refund, or another solution that works best for you. Your satisfaction is our priority, and we’re committed to making it right. Please feel free to respond to our email, and we’ll ensure this is taken care of promptly. — Team Superior Hair ✨

Hi Tiffaney, Thank you for your review. I’ve checked your order. It was placed on 21 Oct with S&F Shipping selected at checkout. S&F ships from our China warehouse, which was shown by the stock indicator at checkout. Your order was dispatched on 23 Oct and is now delivered. S&F’s window is 7–14 business days (weekends excluded), so this delivery was within the stated timeframe. Our 5–7 day estimate applies to items dispatched from LA only. For faster US delivery next time, please select LA Dispatch or DHL Express at checkout. Thanks again for the feedback as it helps us keep making our shipping timelines clearer. If anything remains unresolved, please contact [email protected] The Superior Hair Team

Hi Riyah, We’re truly sorry to hear that your experience hasn’t been up to the standard we strive for. This is not the level of service we want you to have. We’ve sent you an email and are currently awaiting your response so we can resolve this issue for you as quickly as possible. We understand your frustration with the tracking, and we’re committed to providing you with a clear and consistent answer. Please rest assured, we’re here to assist and make things right! Thank you for your patience, and we look forward to resolving this for you. — Team Superior Hair ✨

hank you so much for your wonderful feedback! 💛 We’re so happy to hear your order arrived right on time and that our customer service team kept you updated every step of the way — that’s exactly what we aim for! ✨ We truly appreciate your kind words and can’t wait to assist you again anytime you’re ready for your next hair glow-up! 💕 — Team Superior Hair ✨

Thank you so much for your lovely feedback! 💛 We’re so happy to hear you love how the hair looks and that the colours are beautiful — we can’t wait for you to try them on and see the full transformation! ✨ We’re also glad our team was able to help you — that’s exactly what we aim for. We appreciate your note about the shipping taking a little longer than expected and will continue to do our best to keep deliveries as quick and smooth as possible. We’d love to assist you again anytime you’re ready for your next glow-up! 💕 — Team Superior Hair ✨

Hi Nelly, Thank you so much for reaching out and for your patience 💛 I’ve carefully reviewed our conversation and your order details. It looks like your first attempt to order on August 21 didn’t go through due to a PayPal payment issue, which is why we guided you on how to place the order again. You then successfully placed your order on September 5 as a pre-order item, which means it required about 2 weeks of processing before shipping. As of September 19, I can confirm your order has already been delivered 🎉 We’re so happy it has arrived safely, and we truly appreciate your understanding of the pre-order timeline. If you have any concerns with your order or need any help going forward, please don’t hesitate to reach out. We’d love to assist you again anytime! 💕 — Team Superior Hair ✨

Thank you so much for this incredible feedback! 💛 We’re absolutely thrilled to hear you’re loving the communication, impressed with the hair quality, and finding our pricing helps you create real profit behind the chair — that’s exactly what we aim for! ✨ It means the world to know Superior Hair is helping you level up your business. We’re so grateful for your trust and can’t wait to continue supporting you with every client transformation! 💕 — Team Superior Hair ✨

Thank you so much for your beautiful feedback! 💛 We’re absolutely thrilled to hear you’re loving the hair — it means the world to know these are the best extensions you’ve ever bought! ✨ Your support truly makes our day, and we’d love to assist you again anytime for your next glow-up! 💕 — Team Superior Hair ✨

Thank you so much for your amazing review! 💛 We’re truly honoured to have earned your trust over the years — and even more grateful that you came back to us after your experience elsewhere. That means everything to us! ✨ We’re so glad you love the quality, the colour range, and the longevity of our extensions — it’s what we’re all about! Can’t wait to assist you again anytime you’re ready for your next hair moment 💕 — Team Superior Hair ✨

Thank you so much for the love! 💛 We’re beyond excited that you’re loving your halo — especially that gorgeous natural wave after washing! 🙌 It means so much to hear the hair feels amazing and styles beautifully for you. We're totally obsessed with you right back! 😍 Here whenever you need us for your next look! 💕 — Team Superior Hair ✨

Yay! We’re so happy to hear you’re loving it! 💛 Hearing that the quality exceeded your expectations absolutely makes our day 😊 Thank you so much for the kind words — we’d love to assist you again anytime you’re ready for your next hair moment! 💕 — Team Superior Hair ✨

Thank you so much for your beautiful review! 💛 We’re absolutely thrilled to hear the ordering process was smooth, shipping was speedy, and the hair was everything you hoped for — and more! ✨ We’re so glad the packaging made it feel extra special too. Can’t wait to assist you again for your next order — we’re always here when you’re ready! 💕 — Team Superior Hair ✨

Hi Michelle, Thanks for your review and I do appreciate your review but I have emailed you back a few times as we have responded on the 24th of June and approved your return address. I also followed up again on the 26/6, 29/6 and the 2/7 but I have not had a reply. Can you please let us know if there is another email on hand we can get in touch with you on? The return is opened now and we are still happy for you to send them back! Thanks, Superior Hair

Thank you so much! 💛 We're absolutely thrilled to hear you had a top notch experience — that’s exactly what we strive for every time! 🙌 Can’t wait to assist you again for your next hair transformation. We're always here if you need anything! 💕 — Team Superior Hair ✨

So sorry for the late reply — we just came across your lovely review from May and didn’t want to miss the chance to say thank you! 💛 We’re so happy to hear you loved your ponytail and clip-in extensions — and that the quality and look had you feeling amazing! ✨ Thank you as well for your note about the ponytail not wrapping perfectly. Sometimes a few extra bobby pins or a slight adjustment in placement can help — but if you're still finding it tricky, feel free to reach out, we’d love to help! 💕 Are you still using your ponytail now? If it’s holding up well, that makes us so happy — and if you need anything at all, we’d absolutely love to assist you again! 💕 — Team Superior Hair ✨

Thank you so much for this beautiful review! 💛 We’re absolutely thrilled to hear that the white blonde shade has been a perfect match time and time again — and that the quality continues to wow you with every order! ✨ Knowing the hair lasts you an entire year and never lets you down truly means the world to us. Your trust and ongoing support are everything, and we’re beyond grateful to have you as part of the Superior Hair family. We can’t wait to assist you again for your next stunning transformation! 💕 — Team Superior Hair ✨

Heya Anny, I would love the opportunity to look into this for you more with our Factory team to ensure we have provided you with nothing but the best from us as we appreciate you as a long time Wholesale customer, Thanks, Jacky, Superior Hair

Thank you so much for your lovely feedback! 💛 We’re so happy to hear you’re loving the quality and that your order arrived in no time — that’s exactly what we aim for! ✨ We truly appreciate your support and can’t wait to assist you again for your next hair moment! 💕 — Team Superior Hair ✨