Hi, Thanks for your feedback! We are so sorry to hear you are not happy with the germination rates you experienced with our seeds. We guarantee germination rates for all seeds so we are happy to replace or refund anything that was not satisfactory! Please let us know by emailing [email protected] or calling (207) 926-3400 and we will do whatever we can to make this right. We do test every single seed every year for germination rates to ensure high quality and success for our valued customers. We look forward to hearing from you!
Hi Angela,
Thanks for the feedback. I am sorry you are disappointed by our busy season order fulfillment timeline. I know it is so hard to wait when you are excited to get planting! We do try to let people know, on our website, that typical turnaround time is several days. I apologize that this was not communicated to you. We are working hard to get orders out as quickly as possible!