Tablet Hotels

Hi Heather, Thank you so much for your kind words—we’re delighted to hear you’ve enjoyed both our hotel selection and the service from our team. It truly means a lot to us, and we look forward to helping you plan your next trip!

Hi Brendan! Thank you so much for shining a spotlight on Didier. This feedback is exactly why his commitment to our clients is an inspiration for our whole team. We can't wait to assist you with future travels.

Hi Patsy, Thank you so much for this review. The best part of the day was getting to share this with the company; it means so much to us! It’s always a pleasure to assist you, and we look forward to continuing to do so for 10 more years.

Hello JladyRN, thank you for taking the time to share your experience. If you signed up for the 30-day free trial of Plus, you can manage your Plus account through the app or website and turn off the auto-renewal option. We're concerned to hear that you did not receive any response to your inquiry about how to cancel, and we’d like to look into this further. A lack of follow-up from our team is not the norm. If you’re open to providing a bit more information, we can properly address it. We're also sorry to hear about the stale chocolate you received from a hotel. We can reach out to them to share that feedback and help ensure the welcome gifts are more thoughtful moving forward. There's a lot to follow up on here, and we'd love to get a little more information from you in order to ensure your next hotel experience is amazing! Please feel free to contact us here so we can help: [email protected]

Thank you, DJ! As avid travelers ourselves, we deeply understand how important it is to have an advocate if anything goes wrong. Thank you for trusting us to be your travel ally. We look forward to seeing you back again soon!

Hi Ellen! Thank you so much for your kind words. We're really happy to hear we're delivering the quality hotels and the personal service you need to travel abroad with peace of mind. Looking forward to working with you again soon. Have a great day!!

Pamela, thank you so much for taking the time to share your experience with our team. We can't wait to assist with your next trip!

Hello Hillary, Thank you for taking the time to review us on Trust Pilot and recap your experience with one of the hotels we feature in the Barrio Alto neighborhood of Lisbon. We’re sorry to hear the hotel did not meet your expectations. We assure you that we do in-fact publish all hotel feedback without bias- the good, the bad, and the ugly. However, since your reservation was canceled upon arrival, our system is unable to generate a post-stay feedback form. Only guests who booked through Tablet and stay at the hotel can leave a review on Tablet- canceled reservations, and guests who did not book on Tablet, are not eligible to leave a review. We understand there are other review platforms that publish feedback from any source and without verification. However, in order to ensure the integrity of our review system the reviews featured on Tablet are only accessible to Tablet bookers who have completed stays at the property. Hillary, you've been reliably booking hotels on Tablet since 2016 and our feedback policy has always been the same for everyone. We hope the explanation above helps demonstrate that all feedback is important to us but we cannot make exceptions to the rules because we feel our feedback policy for verified guests ensures our platform provides reviews you can trust. With this in mind, we hope you’ll reconsider booking with us again in the future. We know not every hotel is for everyone but our team is always happy to assist with offering personalized recommendations to help ensure you pick the hotel that's best for your needs, taste, and budget.