Tesco Ireland（tesco.ie）在 OK.one 的综合评分为 2.3 分（满分 5 分），基于本站收录的 100 条用户评价，属于食品、饮料和烟草分类，口碑较差。62% 的评价为 1 星，差评比例偏高；商家尚未回复差评；评价主要围绕产品、客户服务。数据最后更新于 2026-08-28。
对93条评价进行评估，大多数消费者对整体体验不满意。消费者频繁抱怨客户服务差，指出员工代表在处理各类投诉和请求时往往不乐于助人、态度粗鲁，甚至完全不予理会。购物者还反映收到了过期、腐烂或低质量食品，配送服务也不可靠，经常错过预定时间段或整单取消。 一些消费者对店内热情友好的员工表示满意，他们始终提供出色的帮助和卓越的客户服务。另一些人还提到，线上下单门店自提功能非常高效，让每个人的购物体验都快速顺畅。
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。Terrible and misleading. One amount is shown and then they change it themselves to bring threshold below free delivery and charge 8€ for that slot despite delivery saver. Useless and scripted customer service, and extreme lack of transparency.
My wife and I were followed from isle to isle by the security guard and made to feel like a criminal, even though I was the one getting robbed by your prices. ..never again will I shop here
My house has been shopping in Tesco for the past 30 years and the household will not be shopping in any Tesco shops In Dublin. I've visited Clare hall santry artane kilbarrack navan road Fairview drumcondra Tesco's. They're standards in staff and customer service are extremely poor. They're store brand products they have missing from the shelves 2-3 weeks without. Staff mix up on products with stock take I was told by a Tesco supervisor. Customer service line doesn't have any Answers in relation to stock levels and will take your contact details but no response to your question. I was Hung up on by the Dublin 5 store after waiting 25 minutes to speak to the store manager they would only offer a duty Manager whom I've dealt with and wouldn't be bothered checking stock levels when Asked In person. The old saying for Tesco. 'if it's not on the shelf it's not there'
I ordered an iPhone on the website and was told that I couldn’t have a bill pay phone. I was told I’d get a refund but I’m still waiting for it. I then decided I’d have an upfront payment for a phone and that didn’t go through either. Now Tesco owes me for two transactions. This website seems bogus. If I don’t qualify for a phone then why don’t they refund right away
Tesco Enfield - took a 2 litre of milk from the back of the fridge and in doing so I moved one at the front. I shut the fridge door and as I walked away older female staff member said "would it have killed you to put it back". I believe that's her job. I won't be setting foot in the store again . Not my first bad experience with this store.
Fantastic staff.Always very helpful The staff in Birr are brilliant and nothing is impossible for them to do
Purchased melon along with many other items at Tesco's Cavan store and back at home I noticed melon's moldy bad part was covered by labels. Obviously they did cover it to sell instead of putting it in the waste bin. I put in the bin at home instead of them. Shame on Tesco staff who is responsible for this trick.
Collected a click and collect today in z Tesco Edenderry. Goods transferred to my car with speed and good humour. As usual an excellent service from Click and collect. Thanks M kelly
Tesco phone mobile shop in poleberry in waterford city fantastic service from gavin he was a great help setting up my new policy. On the 2/09/25 .
Club card reductions are good, staff pleasant and a good range of products. Clean store and adjacent parking!
was in tesco wilton today. noticed i was being tailed like a thief by security which tbh put me a bit on tilt and annoyed me. went to self service paid and walked out the security gates. realised I had left 20 in the till, come back and the 20 is gone. either a customer, or the self service assistant pocketed it. 21.20pm 18/082025 store 3549 checkout 075. check the cameras. see if your staff member robbed me or the other customer. fun experience being completely flustered by your security only to then be robbed in your store.
Was in Tescos in Tullow today and two of the workers were talking shit about one of their colleagues. And they knew there was customers around who can hear them. Not impressed at all and not the first time I’ve made a complaint. Workers need a kick up the back sides
我今天5点半在Tesco Extra Gorey Wexford用快速结账。那个负责帮忙的人根本不适合这工作，态度专横，也不懂怎么跟人打交道。这活儿找个有礼貌的人来干吧，要是再在那儿看到他，我立马走人。
我一直都是邮寄收到我的俱乐部卡优惠券，这次却收到一封邮件说会电子发送，根本没跟我商量。我联系了客服，但他们说如果我要邮寄的话就得等到11月。客服真是笑话。以后我会避开Tesco，去别家购物。 Every little helps. 。
我刚到爱尔兰，进了邓莱里（Dun Laoghaire）的 Tesco。等我结完账都快晚上10点了。我是迪拜来的游客，在迪拜，商店会在打烊前半小时广播通知。这里却没有任何广播。我来付款时，不知道要把商品放在托盘上才能扫描。所以机器一直提示'呼叫协助'，那位女店员非但没有指导我该怎么操作，反而一直表现得很不耐烦。最后结账时，我的卡读不出来，她不但没帮我解决，反而直接把我的商品收走，不让我完成购买，还当着别人的面说'快打烊了'，让我很尴尬。
我以前用 Tesco Click & Collect 从来没出过问题，直到今天（7月27日）在 Liffey Valley 分店。我11:30到的，订单预约的是9点到11点这个时段。见到店员时，我提到我的预约时段是9-11点，他马上回我说我应该准时来，因为他要休息了。我觉得他的语气没必要那么冲，也没什么帮助。后来我等到下一个时段再来，知道那时候店员会在，而且我之前也晚点取过货，都没问题。这次体验挺让人失望的，本来可以更礼貌地处理的。
我和朋友去了Youghal的一家Tesco，我们受到的接待简直糟透了。我和朋友把不同的东西分开放在不同的购物车里，但还是被非常无礼地对待。我搞不清楚这是种族歧视还是别的原因，但真的很糟糕，我想我再也不会去那里了，因为我很尴尬，花钱在超市买东西却有这样的感觉，太糟糕了。我付了我买的所有商品的钱，不该被那样对待。这不是他们第一次对顾客无礼，尤其是对黑人，但大多数时候我都没说些什么，但这次我没法忍气吞声，这是员工们的埋伏，我们不该被那样对待。
今天我在 Donnybrook 那边收到了 Tesco 的配送。司机大概 11 点 15 分到的。既没打招呼也没说再见，我跟他打招呼他也不理。一个年轻小伙子，留着胡子——我搬购物车的时候他站在那儿大声哼歌。这是我遇到过最差的态度了。平时 Tesco 的司机都很友好的。这人明显对工作不满意。真遗憾。
Older Staff are so rude in ballyfermot store act as though thier only there for thier own convienience shop is dirty ques are always long while tills are closed it’s the last place I’d shop just left a trolly full last week liffey valley much nicer experience
Bought TV in Nov 23 in Tesco Artane and all was well until early July this year when the screen began to fail. Look for but couldn't find receipt. Best I could do was photoshoot of card statement. Presented to customer service but was told it wasn't proof of purchase. Felt brushed off by assistant but not deterred. Spoke to Caitlin managing the checkout area and showed what proof I had. She proceeded to elevate my problem to a higher level. As a result of her efforts she informed me they would honour the guarantee. Many thanks to Caitlin for her help. It does pay to persist. Also thank you to Tesco Artane.
共 100 条符合条件的评价
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