The Foldie

Hi Julie, I’m sorry to hear that your experience with The Foldie did not meet your expectations. I understand how disappointing it was that your bag arrived after your trip and that this caused frustration. I can see that our team was in contact with you and worked with you regarding your concerns. We truly appreciate your feedback and will continue working on improving the clarity of our delivery and returns information. Thank you for sharing your experience. Jana

Hi Rene, Thank you so much for your fantastic review! I’m so happy to hear that you’ve purchased multiple Foldies and that they’ve been loved by you and your gift recipients. It’s wonderful to hear that you’re enjoying the quality, space, and travel-friendly design of our bags. Thank you for your continued support and for choosing The Foldie! 😊 Jana

Hi, Thank you so much for your wonderful review! I’m so happy to hear that you and your daughters and granddaughters are all enjoying your Foldies. We truly appreciate your support and are so grateful to be part of your family’s travels. Thank you for choosing The Foldie! 😊 Jana

Hi Tat, Thank you so much for your lovely review! I’m so happy to hear that everyone is enjoying their Foldie gifts and that the bags are fitting everything they need. Thank you for your support and for choosing The Foldie! 😊 Jana

Hi Lillian, Thank you so much for your wonderful review! I’m so happy to hear that you’ve been enjoying your Foldie and that your friends and family have loved receiving them as gifts too. Thank you for sharing The Foldie with your loved ones and for your continued support. It truly means a lot! 😊 Jana

Hi Susan, Thank you so much for your wonderful review! I’m so happy to hear that you’re loving your Foldie Sling Bag and that it’s perfect for everyday use—even dog walks! It’s amazing to hear you even sent one to your friend in Tokyo. Thank you for your support and for choosing The Foldie! 😊 Jana

Hi Lesley, Thank you so much for your wonderful review! I'm so happy to hear that you love your Foldies and that they've made such great gifts for your friends. It's also great to hear that our customer service team was able to help and get your bag replaced. Thank you for your kind words and continued support—we truly appreciate it! 😊 Jana

Hi Laura, Thank you so much for your wonderful review! I'm so happy to hear that the Foldie has become your favorite travel bag and that you're enjoying its lightweight design, expandable space, and handy pockets. It’s also wonderful to hear that you've purchased several as gifts. Thank you for your continued support and for choosing The Foldie! 😊 Jana

Hi Stephanie, I’m sorry to hear that the color of the bags wasn’t what you expected. I can see that you contacted us previously, and we replied asking for your order number so we could assist further, but unfortunately we didn’t receive a response. I’ll follow up with you directly by email to see how I can help. Thank you for bringing this to our attention. Jana

Hi Julie, Thank you so much for your wonderful review! I'm sorry that your sling bag arrived with an issue, but I'm so glad we were able to replace it quickly and that you were happy with the service you received. Thank you for your kind words and for choosing The Foldie. We truly appreciate your support! 😊 Jana

Hi Suzanne, Thank you so much for your wonderful review! I'm so happy to hear that your Foldies have joined you on trips to Italy, Scotland, and around the States. It's great to know you've enjoyed the colorful designs and have shared them with your family as well. Thank you for your continued support and for choosing The Foldie! 😊 Jana

Hi Mrs D, Thank you so much for your lovely review! I'm so happy to hear that you're pleased with your Foldie and that it's the perfect lightweight bag for you. Regarding the shoulder strap, it can be removed by unclipping the swivel hooks from the side loops on the bag—there's no need to undo any stitching. I hope that helps! 😊 Thank you for your support, and I look forward to your next order! Jana

Hi Ana, Thank you so much for your wonderful review! I'm so happy to hear that you're loving your Sling Bags and Travel Bags and that they've been so useful for your travels. Thank you for your continued support and for sharing The Foldie with your family. It truly means a lot! 😊 Jana

Hi Susan, Thank you so much for your fantastic review! I'm so happy to hear that your Foldie stands out as your favorite travel bag and that you're enjoying its spacious design, quality, and comfort. It’s wonderful to hear you're planning to gift more to your travel buddies. Thank you for your support and for choosing The Foldie! 😊 Jana

Hi Maria, I'm sorry to hear that the Foldie didn't meet your expectations. I understand your disappointment, especially if you found it uncomfortable to use. I'd like to learn a little more about your experience, so I'll reach out to you by email to see if there's anything I can do to help. Thank you for taking the time to share your feedback. Jana

Hi, Thank you so much for your wonderful review! I'm so happy to hear that you're enjoying your Toiletry Bag and Travel Bag and that you're pleased with their quality, storage, and security features. Thank you for your continued support and for choosing The Foldie! 😊 Jana

Hi Kathryn, Thank you for your review! I'm glad to hear everything was good overall. We’re sorry that the beige bag was unavailable, and we appreciate your understanding. Thank you for your support and for choosing The Foldie! 😊 Jana

Hi Bronwyn, Thank you so much for your wonderful review! I'm so happy to hear that you’re enjoying your Foldie and finding it useful. Thank you for your support and for choosing The Foldie! 😊 Jana

Hi, Thank you so much for your wonderful review! I'm so happy to hear that you're loving your Foldie and how versatile it is for both travel and everyday use. Thank you for sharing your experience and for choosing The Foldie! 😊 Jana