TheGreenCrystal

Hi, I'm the manager, Ada. We're sorry about your unpleasant shopping experience. Peggy is one of our happy customers, and she bought the same product, this is what she said"It was a pleasure doing business with you, thank you and we LOVE the crystal, it is for my Mom for Christmas and she will LOVE it,Please feel free to put up this on your site for review, my pleasure, I hope you continue to do a good business and have a wonderful Blessed Christmas. The company was extremely communicative, quality product and follow up, I would recommend that you make your purchase from this company, we will be visiting them again!!!" Our shipping time is 10-20 business day, we're sorry that it didn't arrive before Christmas, but the delivery time is within our commitment. We are a group of people who love crystals, and at present, our team members come from 3 different countries, and products may be mailed from different places. Sorry for the late reply email, we will arrange staff to check emails at weekends/holidays and reply to emails in time.