Hi Jeremiah,
Thank you for sharing your experience, and we’re glad to hear things have been good overall. We’re sorry to hear about the postage notification you received, and we certainly understand why that would be concerning.
We’d appreciate the opportunity to look into the shipment details with our fulfillment team. Please contact us at [[email protected]](mailto:[email protected]) with your order number and, if possible, a copy of the notification you received so our team can investigate this further.
Thank you for bringing this to our attention and for your support.
Warm regards,
Kathleen
Customer Service Manager
The Standard Lab
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Chris · 写过 1 条评价 · 体验于 2026-08-11 ·
★★★★★
优秀的沟通能力
我下订单后,公司的沟通非常好。我收到了多封关于如何有效使用该产品的有用电子邮件。
The Standard Lab 回复2026-08-12
Hi Chris,
Thank you for the wonderful feedback! We’re so glad to hear that you found our communication helpful and the information we provided made it easier to get started with your product. Keeping our customers informed and supported throughout their experience is very important to us.
We truly appreciate your trust in The Standard Lab and your support!
Warm regards,
Kathleen
Customer Service Manager
The Standard Lab
Hi Kathleen,
Thank you so much for sharing your experience! We’re glad our team could step in quickly when the shipping issue came up and make sure your order reached you within just a few days. Providing responsive support and making things right for our customers is incredibly important to us.
We truly appreciate your patience and your kind words. Thank you for choosing The Standard Lab!
Warm regards,
Kathleen
Customer Service Manager
The Standard Lab
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J&J Printing · 写过 3 条评价 · 体验于 2026-08-10 ·
★★★★★
一周后就能感受到效果了!
一周后就感受到效果了!!我感觉我的身体又恢复了生机!很棒的产品!我应该在几个月前就开始订阅!
The Standard Lab 回复2026-08-11
Thank you so much for sharing your experience! We’re thrilled to hear you’re already feeling a difference after just one week and that you’re enjoying the product. It’s wonderful to hear you’re feeling like your body is coming back to life! We truly appreciate your support and are excited to be part of your journey. 💚
— Kathleen
Customer Service Manager
The Standard Lab
Hi Gary,
Thank you for sharing your experience! We’re thrilled to hear that after just two weeks with NAC600 & NAD, you’ve noticed such a positive difference in your energy and focus. It’s wonderful to know you’re enjoying your experience with the supplement. We truly appreciate your support and wish you continued success on your wellness journey!
Warm regards,
Kathleen
Customer Support Manager
The Standard Lab
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Evan Lewis · 写过 1 条评价 · 体验于 2026-08-01 ·
★★★★★
运输本来可以更快。
The Standard Lab 回复2026-08-10
Hi Evan,
Thank you for your feedback. We understand how important timely delivery is, and we’re sorry the shipping took longer than expected. We’re continually working with our fulfillment and delivery partners to improve shipping times and provide a smoother experience.
We appreciate your patience and thank you for choosing The Standard Lab.
Warm regards,
Kathleen
Customer Support Manager
The Standard Lab
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Ian · 写过 2 条评价 · 体验于 2026-07-29 ·
★★★★★
交货比我预期的要快……
交货比我预期的要快,我已经感受到了该产品的好处。
The Standard Lab 回复2026-08-10
Hi Ian,
Thank you for the great feedback! We’re really pleased to hear that your order arrived faster than expected and that you’re already starting to feel the benefits. That’s wonderful to hear, and we hope you continue to have a positive experience with the product!
Warm regards,
Kathleen
Customer Support Manager
The Standard Lab
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Jeffrey Parker · 写过 1 条评价 · 体验于 2026-08-08 ·
★★★★★
产品具有充分的临床实力。
产品具有充分的临床实力。
后续电子邮件非常好。
The Standard Lab 回复2026-08-10
Hi Jeffrey,
Thank you for the great feedback! We’re so pleased to hear that you’re happy with the product and have found our follow-up emails helpful. Providing both quality products and a supportive customer experience is very important to us.
We truly appreciate your support!
Warm regards,
Kathleen
Customer Support Manager
The Standard Lab
Hi Peta,
Thank you for your thoughtful feedback! We’re glad you found the ordering process easy, the information helpful, and the packaging up to standard. We also appreciate you highlighting the lack of shipping notification. We understand how important tracking updates are, and we’ll take this feedback on board as we continue improving the delivery experience.
Thank you for choosing The Standard Lab!
Warm regards,
Kathleen
Customer Support Manager
The Standard Lab
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stuart rayner · 写过 11 条评价 · 体验于 2026-07-30 ·
★★★★★
优质的产品准时交付
The Standard Lab 回复2026-08-10
Hi Stuart,
Thank you so much for your feedback! We’re delighted to hear that you’re happy with the product and that your order arrived on time. We really appreciate your support and hope you continue to have a great experience with us!
Warm regards,
Kathleen
Customer Support Manager
The Standard Lab
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FRASER Donaldson · 写过 8 条评价 · 体验于 2026-07-30 ·
★★★★★
订购和交付变得简单
订购和交付变得简单。标准实验室不断向我通报我喜欢的订单进度,并且货物按时交付。谢谢。
The Standard Lab 回复2026-08-10
Hi Fraser,
Thank you for your wonderful feedback! We’re so glad you found the ordering process easy and appreciated the regular updates along the way. It’s great to hear that everything arrived on time. We truly appreciate your support!
Warm regards,
Kathleen
Customer Support Manager
The Standard Lab
Hi Elizabeth,
Thank you so much for your lovely feedback! ❤️ We’re thrilled to hear how much you’re enjoying the product and that you’ve noticed a difference while using it. We completely understand the wait for delivery to Australia and truly appreciate your patience.
We hope your next order reaches you soon so you can get back to your routine! 😊 Thank you for your continued support of The Standard Lab.
Warm regards,
Kathleen
Customer Support Manager
The Standard Lab
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Tim · 写过 45 条评价 · 体验于 2026-08-01 ·
★★★★★
哥布被打了
我派人去拿一些护肝药,然后吹我,他们才来。
The Standard Lab 回复2026-08-10
Hi Tim,
Your review gave us a smile! 😊 We’re glad to hear your order made it safely to you, and we hope you have a great experience with the product. Thanks for giving The Standard Lab a try and for taking the time to share your feedback!
Warm regards,
Kathleen
Customer Support Manager
The Standard Lab
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Scott Mckay · 写过 1 条评价 · 体验于 2026-08-08 ·
★★★★★
工艺简单
过程简单。 交货相当快。 很棒的后续行动。
The Standard Lab 回复2026-08-10
Hi Scott,
Thank you for your feedback! We’re glad to hear you found the ordering process simple, your delivery arrived promptly, and our follow-up communication has been helpful. We really appreciate you taking the time to share your experience with The Standard Lab!
Warm regards,
Kathleen
Customer Support Manager
The Standard Lab
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customer · 写过 2 条评价 · 体验于 2026-08-05 ·
★★★★★
产品没问题
产品还可以,但我刚开始三天,浮肿就减轻了。
The Standard Lab 回复2026-08-10
Hi there,
Thank you for sharing your early experience with us! We’re glad to hear that after just three days, you’ve already noticed some improvement with your bloating. Everyone’s experience can be different, so we hope you continue to see positive changes as you continue using the product.
We appreciate you choosing The Standard Lab!
Warm regards,
Kathleen
Customer Support Manager
The Standard Lab
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Robert Swazey · 写过 1 条评价 · 体验于 2026-08-08 ·
★★★★★
这东西是传说中的我不敢相信......
这个东西是传奇的,我不敢相信它实际上对我做了什么,非常感谢标准实验室!
The Standard Lab 回复2026-08-10
Hi Robert,
Wow, thank you for such an amazing review! We’re absolutely thrilled to hear that you’re having such a positive experience with the product. Feedback like this truly means a lot to our team.
Thank you for trusting The Standard Lab and for sharing your experience with us!
Warm regards,
Kathleen
Customer Support Manager
The Standard Lab
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Bruce Leas · 写过 3 条评价 · 体验于 2026-08-08 ·
★★★★★
及时收到产品
及时收到产品。包装很好。对此只进行了两周,等待一些明显的变化,然后再发表进一步评论。
The Standard Lab 回复2026-08-10
Hi Bruce,
Thank you for sharing your experience so far! We’re glad your order arrived on time and in good condition. Since you’re only two weeks in, we appreciate you giving the product time and look forward to hearing how your experience progresses.
Thank you for choosing The Standard Lab!
Warm regards,
Kathleen
Customer Support Manager
The Standard Lab
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Joseph D Magrane · 写过 1 条评价 · 体验于 2026-08-07 ·
★★★★★
很棒的产品
很棒的产品。在用完之前订购。有时运输很慢
The Standard Lab 回复2026-08-08
Hi Joseph,
Thank you for sharing your feedback! We’re so glad to hear that you’re enjoying the product. We also appreciate your honest note about shipping times and understand how important it is to receive your order when expected.
We’re continuously working to improve the delivery experience and make it as smooth and reliable as possible. Thank you for your patience and continued support!
Warm regards,
The Standard Lab Team
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Jason T · 写过 1 条评价 · 体验于 2026-07-19 ·
★★★★★
花了几天时间,但我的肿胀消失了
花了几天时间,但我的肿胀消失了,扭转时我的肝脏不疼了,我想我可以看到并感觉到它正在愈合
The Standard Lab 回复2026-08-08
Hi Jason,
Thank you for sharing your experience with us! We’re so glad to hear that you’re feeling better and have noticed positive changes since starting the product.
We really appreciate you taking the time to share your progress, and we hope you continue to have a positive experience. Thanks for choosing The Standard Lab!
Warm regards,
The Standard Lab Team
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steven grainger · 写过 1 条评价 · 体验于 2026-08-07 ·
★★★★★
产品客服
The Standard Lab 回复2026-08-08
Hi Steven,
Thank you for taking the time to leave us a review! We truly appreciate your feedback and support. We’re always here to help and are committed to providing you with a great experience with both our products and customer service.
Warm regards,
The Standard Lab Team