Hi Scott,
We're very sorry to hear about your experience and understand how frustrating this situation must be. This is certainly not the experience we want for our customers.
We'd like the opportunity to review your order and resolve this for you. Please reach out to us at **[[email protected]](mailto:[email protected])** with your order number, and our team will investigate the delivery issue and your refund concerns as a priority.
We appreciate your feedback and hope to have the chance to make this right.
**– The Standard Lab Customer Support Team**
S
Stan Anderson · 写过 2 条评价 · 体验于 2026-08-03 ·
★★★★★
工作顺利
快速的客户服务响应,该产品对我来说效果很好。我每天早上早餐后服用。使用该产品不存在腹胀
The Standard Lab 回复2026-08-04
Hi Stan,
Thank you for your wonderful review! We're delighted to hear that you're enjoying both our customer service and your experience with the product. It's great to know that taking it as part of your morning routine has been working well for you and that you've noticed such a positive difference with bloating.
We truly appreciate your support and thank you for choosing The Standard Lab!
**– The Standard Lab Customer Support Team**
Hi Esme,
Thank you so much for sharing your thoughtful review! We're delighted to hear that you took the time to research our ingredients and that our Liver Cleanse has met your expectations. It's wonderful to know you've made it part of your daily wellness routine and that you feel confident in the quality of our products.
We truly appreciate your balanced approach to health and your trust in The Standard Lab. Thank you for your support, and we wish you continued wellness!
**– The Standard Lab Customer Support Team**
Hi Yilshen,
We’re truly sorry for the lack of response and the frustration this has caused. We understand the urgency of your cancellation request, particularly due to a potential interaction with your current medication.
We’ve sent you an email so we can assist you directly with your order cancellation and refund request. Please check your inbox and spam folder.
Hi Cheryl,
Thank you so much for your amazing review! We're thrilled to hear about the positive changes you've experienced—from having more energy and better sleep to feeling more comfortable and noticing improvements in your overall well-being. It's especially exciting to hear you're looking forward to your upcoming liver results.
We truly appreciate you sharing your experience, and we're honored to be part of your wellness journey. Thank you for choosing The Standard Lab!
Warm regards,
Kathleen
Customer Support Manager
The Standard Lab
Hi Anita,
Thank you for taking the time to share your experience. We're glad to hear that things are going well so far and that you've had no side effects. We also hope you're recovering well after your hospital stay.
Since you've only been taking the supplement for a few days, it may take a little more time to notice the full benefits. We look forward to hearing how you're doing in the coming weeks.
Wishing you a smooth recovery, and thank you for choosing The Standard Lab!
Warm regards,
Kathleen
Customer Support Manager
The Standard Lab
Hi Mark,
Thank you for taking the time to share your experience! We're glad to hear your order was delivered right to your door and that you find the softgels easy to swallow.
It's still early, and many customers report noticing more significant results after using the product consistently for 60–90 days. We hope you'll continue to see positive progress over the coming weeks.
Thank you again for your support, and we're always here if you have any questions!
Warm regards,
Kathleen
Customer Support Manager
The Standard Lab
K
Karen Borraccini · 写过 1 条评价 · 体验于 2026-07-01 ·
★★★★★
我总是很累,服用后……
我总是很累,服用几周后我恢复了精力!
The Standard Lab 回复2026-08-03
Hi Karen,
Thank you so much for sharing your experience! We're thrilled to hear that after just a couple of weeks, you've noticed a real boost in your energy. Knowing our NAC600 & NAD Daily Complex has helped you feel like yourself again is exactly what we hope for.
We truly appreciate your support and wish you continued success on your wellness journey. Thank you for choosing The Standard Lab!
Warm regards,
Kathleen
Customer Support Manager
The Standard Lab
c
christine kollwitz · 写过 3 条评价 · 体验于 2026-08-02 ·
★★★★★
物有所值
优质的产品,合理的价格
The Standard Lab 回复2026-08-03
Hi Christine,
Thank you so much for your wonderful review! We're delighted to hear that you're enjoying the product and feel it offers great value for the price. Providing high-quality supplements at a fair price is something we strive for every day.
We truly appreciate your support and thank you for choosing The Standard Lab. We look forward to continuing to support your wellness journey!
Warm regards,
Kathleen
Customer Support Manager
The Standard Lab
R
Rachael Barrix · 写过 2 条评价 · 体验于 2026-08-02 ·
★★★★★
只是感觉周围好多了。
The Standard Lab 回复2026-08-03
Hi Rachael,
Thank you so much for your wonderful review! We're delighted to hear that you're feeling better overall. It's always rewarding to know our NAC600 & NAD Daily Complex is making a positive difference in our customers' daily lives.
We truly appreciate your support and wish you continued success on your wellness journey. Thank you for choosing The Standard Lab!
Warm regards,
Kathleen
Customer Support Manager
The Standard Lab
R
Rodney Forney · 写过 3 条评价 · 体验于 2026-07-20 ·
★★★★★
非常快
非常快速、高效的交付
The Standard Lab 回复2026-08-03
Hi Rodney,
Thank you for your kind review! We're delighted to hear that your order arrived quickly and that you had a fast, efficient delivery experience. Providing reliable service is something our team works hard to achieve.
We truly appreciate your support and thank you for choosing The Standard Lab!
Warm regards,
Kathleen
Customer Support Manager
The Standard Lab
J
Justin Nordstrom · 写过 1 条评价 · 体验于 2026-07-24 ·
★★★★★
它们很容易服用
它们很容易服用。看起来补充剂正在发挥作用。
The Standard Lab 回复2026-08-03
Hi Justin,
Thank you for taking the time to share your feedback! We're happy to hear that you find our supplements easy to take and that you're already noticing positive results. We hope you'll continue to experience even more benefits as you keep using them.
We truly appreciate your support and thank you for choosing The Standard Lab!
Warm regards,
Kathleen
Customer Support Manager
The Standard Lab
E
Edwin · 写过 2 条评价 · 体验于 2026-08-02 ·
★★★★★
优秀的客户服务和产品……
优秀的客户服务和产品正如其所言。效果很好
The Standard Lab 回复2026-08-03
Hi Edwin,
Thank you so much for your wonderful review! We're thrilled to hear that you've had a great experience with both our customer service and our product. Knowing it's delivering the results you expected means a lot to our team.
We truly appreciate your support and look forward to serving you again!
Warm regards,
Kathleen
Customer Support Manager
The Standard Lab
B
Ben · 写过 2 条评价 · 体验于 2026-08-01 ·
★★★★★
我的包裹来得很及时,而且…
我的包裹来得很及时,nac 和 nad 对我的脂肪肝有很大帮助,我很担心,非常感谢。
The Standard Lab 回复2026-08-03
Hi Ben,
Thank you so much for sharing your experience! We're delighted to hear that your order arrived quickly and, more importantly, that our NAC600 & NAD Daily Complex has been helping with your fatty liver concerns. Knowing you're seeing positive results means a great deal to us.
We truly appreciate your support and wish you continued success on your health journey. If you ever have any questions, we're always here to help!
Warm regards,
Kathleen
Customer Support Manager
The Standard Lab
Hi Mike,
Thank you for your fantastic review! We're so glad to hear our NAC600 & NAD Daily Complex exceeded your expectations and has become part of your routine. It's great to know you're waking up feeling refreshed after a night out, and we're honored you've already come back for a second bag.
We truly appreciate your support and look forward to being part of your wellness journey!
Warm regards,
Kathleen
Customer Support Manager
The Standard Lab
N
Neville Pearson · 写过 115 条评价 · 体验于 2026-07-01 ·
★★★★★
交货快 完好无损
The Standard Lab 回复2026-08-03
Hi Neville,
Thank you for your review! We're delighted to hear that your order arrived quickly and in perfect condition. We work hard to ensure every order is delivered safely and efficiently, so it's great to know we met your expectations.
We truly appreciate your support and thank you for choosing The Standard Lab!
Warm regards,
Kathleen
Customer Support Manager
The Standard Lab
Hi Joe,
Thank you for your wonderful review! We're thrilled to hear that your order arrived quickly and that you've had such a positive experience with our product. It's great to know you're already feeling more energetic and better overall after just three weeks.
Many customers find that the benefits continue to build with consistent use, so we hope you continue to see even more positive results in the weeks ahead.
Thank you for choosing The Standard Lab—we truly appreciate your support!
Warm regards,
Kathleen
Customer Support Manager
The Standard Lab
C
Craig Scherer · 写过 1 条评价 · 体验于 2026-08-01 ·
★★★★★
确实有效
确实有效,喝完酒后感觉好多了,整体能量也增加了。
The Standard Lab 回复2026-08-03
Hi Craig,
Thank you for your fantastic review! We're so pleased to hear that our NAC600 & NAD Daily Complex has helped you feel better after drinking and given you more energy overall. Knowing you're experiencing such positive results means a lot to our team.
We truly appreciate your support and thank you for choosing The Standard Lab. We look forward to being part of your wellness journey!
Warm regards,
Kathleen
Customer Support Manager
The Standard Lab
G
Ginger · 写过 2 条评价 · 体验于 2026-07-23 ·
★★★★★
我收到了太多的产品并且......
我收到了太多产品,并向客户服务寻求帮助。你太棒了!提供的信息很有帮助、及时,非常感谢。
The Standard Lab 回复2026-07-31
Hi Ginger,
Thank you so much for your kind words! We're delighted to hear that our customer support team was able to help you manage your subscription and ensure you weren't receiving more product than you needed.
Providing timely, helpful support is always our goal, and we're so glad you had a positive experience. We truly appreciate you taking the time to share your feedback and for choosing The Standard Lab.
Warm regards,
Kathleen
Customer Support Manager
The Standard Lab
H
Holly Roberts · 写过 1 条评价 · 体验于 2026-07-31 ·
★★★★★
我真的很喜欢这个产品
我真的很喜欢这个产品。我有更多的精力,而且感觉不那么臃肿了。它很快就到了,很容易融入我的日常生活中
The Standard Lab 回复2026-08-01
Hi Holly,
Thank you so much for your wonderful review! We're thrilled to hear you're enjoying the product and experiencing more energy while feeling less bloated. It's also great to know your order arrived quickly and has been easy to fit into your daily routine.
We truly appreciate your support and look forward to continuing to be part of your wellness journey!
Best regards,
Kathleen
Customer Support Manager
The Standard Lab