TiqAssist

Thrilled to hear that your experience has been a positive one! We strive to be the industry leader in customer service and satisfaction. We look forward to continuing to work together!

Happy to hear you have been satisfied with your TiqAssist experience! Glad to hear the platform has been easy to navigate for you. Thanks for selling with us!

Thank you for your interest in TiqAssist and for taking the time to apply. We review each ticket package individually to determine whether we can reasonably support resale over an entire season. Applications may be declined based on factors such as historical resale demand for the team, seat location within the venue, ticket quantity, or expected market liquidity for that package. This review process isn’t related to capacity constraints, but rather to setting realistic expectations and ensuring that sellers who do enroll are positioned for successful outcomes. If your ticket package changes in a future season — for example, seat location or quantity — we would be happy to re-evaluate at that time. We appreciate your understanding and thank you again for considering TiqAssist.

We appreciate your feedback! The TiqAssist commission starts at 15% and covers the data we provide to set prices for every game, management of each game in your season and any sales guarantees we have to extend if necessary. As you evaluate other selling options, keep in mind the marketplaces that offer lower selling fees will require you to do all the work of selling the tickets, don't guarantee a sale, and only reach 20-25% of ticket buyers. TiqAssist does evaluate ticket package value and commission annually and are subject to change. We hope to be able to continue to work with you into future seasons.

Thank you for your feedback. With our access to secondary market we strive to get customer's more for their tickets than they could on their own as to offset our higher fees. There is a premium on 4-packs over 2-packs, but if you would like more flexibility on your package, we encourage you to reach out to a support rep for available options. Thanks for selling with us!

We are thrilled to hear you have been satisfied with your TiqAssist experience thus far! Glad to hear the platform has been easy to navigate for you. Thanks for selling with us!

Thanks for the feedback! Glad there are so many features you enjoy with our service! With our access to secondary market we strive to get customer's more for their tickets than they could on their own as to offset our higher fees. We do the work so fans can focus on being fans! Commissions vary by secondary market ticket package value and each season we re-assess, so commission rate could vary for next year for you. Thanks for growing with us!

We appreciate your feedback! Sales performance by game can vary wildly - just like stocks. We encourage our users to look at the performance of the overall ticket package instead of examining each game's performance. We do not factor in face value as we go with what the secondary market is demanding as well as inventory levels. We also know how ugly resale value can get within four weeks of the game, so we try our best to sell seats in advance of one month from the game. Selling early on average yields the best sale prices and any decreases will be more gradual. We encourage you to reach out to our support team if there is ever a game with price changes you aren't comfortable with. Our goal is to secure customers the highest sale we can. Thanks for selling with us!

Thank you for your feedback!

We are thrilled you are enjoying the service thus far! We understand that many are eager to use our app on Android smartphones or tablets. Until we are available in Google Play, we value your support and patience and are continually committed to providing the best possible user experience for all our users, regardless of their platform.

Thanks for the feedback! We aim to take the hassle away from managing season tickets on your own!

Thank you for continuing to be a valued TiqAssist customer and we appreciate the feedback!

You can call, text, chat or email us and we're typically there immediately, If not, we'll do our best to get back to you as fast as possible. We know it can be stressful during the season to manage your seats, so we prioritize being able to collaborate with our customers to deliver on our promise of season ticket resale made simple!

Thank you for the feedback! We are actively negotiating with all marketplaces to reduce the fees that we pass along to our customers, which is currently a 10% marketplace fee. The TiqAssist commission starts at 15% and covers the data we provide to set prices for every game, management of each game in your season and any sales guarantees we have to extend if necessary. We continuously monitor your ticket prices and transfer the ticket to the final buyer once your seats are sold. The transaction costs are clearly outlined when you list your seats with the dollar amount you pay in commission + marketplace fees. There is a fee for the convenience we provide, and you can always list seats on your own on an individual marketplace. The customers that leave us great reviews appreciate that we get them the best possible value with the least amount of effort, so they can focus on being a fan, and not managing the seats on their own.

Many customers tell us that they make the same amount of money as they did listing on their own, without all the hassle of self listing! When it comes down to it, we know that our customers time is more valuable than paying the commission to sell seats they can't use. Thanks for the feedback! Enjoy the games you can make!!