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TiqAssist

62 reviews

4.462 reviews
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About TiqAssist

Data updated
Website
tiqassist.com
Category
Sports
Location
United States · Los Angeles
Status
Unclaimed
Last 12 months
22 reviews
Replies to negative
100% (7/7)
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Is TiqAssist legit?

TiqAssist (tiqassist.com) has a 4.4 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Sports and its reputation is good. 82% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 100% of negative reviews; 22 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

J
Jim · 1 review · Experienced 2026-07-22 ·

First time user

First year using TiqAssist. So far pleased with the result. I was never able to sell preseason games but it sold quite easily . Haven’t experienced the full process yet ( regular season games, payments or the actual fees, first sale was free). Hope everything goes smooth, and my info remains safe.

C
Carole · 5 reviews · Verified · Experienced 2026-06-26 ·

It was fast and easy and I appreciate…

It was fast and easy and I appreciate the quick sale.

Reply from TiqAssist2026-07-09

Happy to know the sales have met your expectations! Thank you for listing with us!

J
Jack Atchison · 3 reviews · Verified · Experienced 2026-07-03 ·

ticket management made easy.

I'm amazed at how fast my tickets have sold and I no longer stress about the games I know I'm not going to. I put up for sale and I've already had three games sold. Tiqassist support has answered all my questions and in an extremely timely manner same day sometimes within the same hour. Listing of easy and all my games that I'm selling are in one location tickets listed, not listed. Sold commission. It's all there. In one easy to navigate place. I'm so grateful. Thank you tiqassist!!! John

Reply from TiqAssist2026-07-06

Thank you for sharing your experience, it's great to know you have found the sales process and customer support experience to be exemplary. Thank you again for selling with us!

T
Toni · 2 reviews · Experienced 2026-05-13 ·

My tickets sell at a good ROI Your team…

My tickets sell at a good ROI Your team is spot on

Reply from TiqAssist2026-06-03

Thrilled to hear! Our pricing team is constantly working to get you the best price for your seats! Thanks for selling with us!

R
RB · 4 reviews · Verified · Experienced 2026-05-17 ·

Bucs or Bolts…

When I can't get to Bucs or Bolts games, TiqAssist is my go-to ticket broker.

Reply from TiqAssist2026-05-20

Thanks for using us for multiple packages! The more ticket packages you have, the more challenging it us managing resale, we're happy to do all the heavy lifting for you. Thanks for selling with us!

R
Ryan Ross · 1 review · Verified · Experienced 2026-04-20 ·

Takes all the time and stress out of…

Takes all the time and stress out of selling tickets. Much better rate of sale and price than when I did it myself. Thank you!

Reply from TiqAssist2026-05-20

Taking the stress out of resale is our #1 priority, glad to hear we've been able to do so while also getting you great sales prices. Thank you for listing with us!

c
customer · 3 reviews · Verified · Experienced 2026-04-26 ·

Muletrain

My tickets move at a good ROI Your staff is spot on

Reply from TiqAssist2026-04-27

Great to know your ROI has been good, as our pricing is a major part of our value and why users keep returning. Thank you for selling with us!

M
Mike Lucki · 3 reviews · Verified · Experienced 2026-04-24 ·

Personal service with a human !!

Personal service with a human !! Colin takes great care of me and executes all my requests !!

Reply from TiqAssist2026-04-27

Our customer support is an incredibly important part of our business! Glad they have been helpful, thank you for selling your tickets with us!

D
Daniel Link · 1 review · Verified · Experienced 2026-04-01 ·

True to their word

True to their word, I know exactly what I’m getting with them. Will continue to sell my tickets through TIQ Assist, much appreciated.

Reply from TiqAssist2026-04-02

Transparency is an integral part of our business, and we're always striving to continue to improve it. Happy to hear you've been satisfied with the experience, thank you for selling with us!

R
Ross · 2 reviews · Verified · Experienced 2026-03-29 ·

Selling the tickets and taking the…

Selling the tickets and taking the stress off my hands.

Reply from TiqAssist2026-04-02

That's our main objective with TiqAssist, is providing a stress-free simple solution for season ticket resale. We're glad you have been benefitting from the service, thank you for selling with us!

K
Kara · 2 reviews · Verified · Experienced 2026-03-17 ·

Quick and easy way to sell your season…

Quick and easy way to sell your season tickets.

Reply from TiqAssist2026-04-02

TiqAssist strives to be simple and efficient, thrilled to see you have had positive experiences selling with us!

c
customer · 2 reviews · Verified · Experienced 2026-03-01 ·

TiqAssist is awesome

TiqAssist is awesome! Great service and easy to use!

Reply from TiqAssist2026-03-17

Thanks for sharing your experience with us! Thrilled the service has been easy to navigate!

F
Frank Walter · 1 review · Verified · Experienced 2026-02-12 ·

TiqAssist makes it easy

TiqAssist makes it easy. That’s what Im looking for. They have not let me down. I plan to keep using them into the future!

Reply from TiqAssist2026-02-27

Making season ticket resale simpler is our goal, glad to hear we have exceeded your expectations! Thanks for selling with us!

R
Randy Carruthers · 6 reviews · Verified · Experienced 2026-01-13 ·

A Better way to sell your tickets!

TiqAssist makes the process of listing the tickets with detail information on the value. They get very close to the numbers the show, its not a fake number just to get you to list, I like that.

Reply from TiqAssist2026-01-27

Thank you for sharing your experience! We strive for transparency with all clients and always work to maximize your potential return. Thanks for listing with us!

J
Jordan M · 2 reviews · Experienced 2026-01-02 ·

Seamless. Great customer service.

I've been using them since September of 2022 for my NFL season tickets. They are so easy to use. Customer service is always excellent. Most recently spoke with Colin - handled onboarding a family member for their tickets extremely well. Would highly recommend.

Reply from TiqAssist2026-01-07

Thrilled to hear it has been easy experience selling with us and that our customer support team has been valuable to you! We look forward to continuing to work together!

D
Dave C. · 5 reviews · Verified · Experienced 2025-12-24 ·

3 years with TiqAssist and counting

I've been a Denver Nuggets season ticket member for 5+ seasons, and I've sold with TiqAssist since 2023. Selling with TiqAssist has made my experience as a season ticket holder SO MUCH EASIER. Because I know what games I'm going to as soon as the schedule is announced, I list the rest with TiqAssist on the first day of the season, and they take care of the rest. They automatically adjust prices, list my tickets across all major marketplaces, and everything syncs instantly. I don't worry about pricing my tickets correctly or fulfilling orders. It all just happens. It's amazing and worth the higher fee just to know that your tickets will sell for market value without you having to keep up with the market. I highly recommend TiqAssist to all of my fellow season ticket members. They do an incredible job every season, and their customer service is A+.

Reply from TiqAssist2026-01-07

Thank you so much for continuing to sell with us year after year, we look forward to continuing our partnership together!

H
Hermosa Hank · 1 review · Experienced 2025-12-27 ·

Price guarantee not honored. Sale guarantee by dropping over 50%

Listed 21+ in advance but did not get price guarantee. Was told it's because the tickets were not part of my season tickets but a.) they are and b.) never does it say in their faqs that price guarantee is only for season tickets. Decided to still trust tiqassist with the sale since they had a sales guarantee and the price listed up until 12am the day of the game was still acceptable ($450 list price each for chargers v Texans). Check 6am the day of the event only to see that they dropped the list price to $200 and it sold.... If I had known they would drop the list price by over 50% to get the sale I would have had it delisted.... Not happy that for this specific game the difference in sale per ticket was $450 72 hours before event ( price guarantee not honored) vs $200 what it sold for when they did a drastic price drop to honor the sale guarantee

Reply from TiqAssist2025-12-30

Thank you for escalating your concerns to us on this matter! You are correct—this price cut is too significant and does not align with the transparent and honest repricing strategy we strive for. To make it right we will be adjusting your sale price per ticket back up to $450 per ticket for the sale. We recognize that this experience with our inventory has not been ideal, and we acknowledge that our policies could be clearer. We are committed to improving the language in our FAQ section to enhance transparency. We sincerely hope to regain your trust and continue our collaboration in the years to come.

D
Danno · 1 review · Verified · Experienced 2025-10-16 ·

Adjusted pricing to accommodate my…

Adjusted pricing to accommodate my needs to make sure we got maximum value from reselling our tickets

Reply from TiqAssist2025-10-20

Glad to hear the service has been working out well! We are prioritizing season ticket holder flexibility and are dedicated to ensuring all sales meet our client's expectations. Thank you for selling with us!

A
Avi Gelboim · 1 review · Experienced 2025-09-30 ·

Highly recommend TiqAssist

Saves me a massive amount of time and achieves better sales prices (even after fees) when selling my Mets tickets. Highly recommend for MLB season ticket holders!

Reply from TiqAssist2025-10-07

Thrilled to hear you have been satisfied with our service on your Mets tickets this year! We look forward to continuing to work with you!

T
Todd Schlemmer · 1 review · Experienced 2025-09-20 ·

Do not recommend

Sometimes when I activate tickets it takes too long (over 24 hours) for them to show up on major ticket sites. It seems especially bad on weekends. It seems they may not be automated but have to rely on a staff member doing something. Also what they show you for your listing price doesn't refresh well. I have a listing showing a list price of $473 even after I got an email saying the tickets sold at $368 and netted $288 after fees. Fees are too high - they skim off 12% in addition to the typical 10% charged by the main site (e.g. Ticketmaster, StubHub). You're much better off selling tickets yourself on the main platform associated with the team. On a good note I did get paid for the tickets I sold.

Reply from TiqAssist2025-09-23

Thank you for taking the time to share such detailed feedback — we appreciate both the positives and the areas you called out for improvement. Ticket visibility and timing can vary by marketplace, especially for listings activated closer to game day or in non-business hours Regarding pricing display, we understand how seeing a listed price after a sale can be confusing. Our dashboard reflects the most recent marketplace pricing data available at the time of refresh, while final sale price and net payout are confirmed once the transaction clears. We’re actively improving pricing refresh visibility to make this clearer for sellers. On fees, TiqAssist operates as a fully managed resale service. In addition to marketplace fees, our commission covers multi-market distribution, dynamic pricing management, fulfillment, and payout handling. While some sellers may prefer to self-manage listings on a single platform, others choose TiqAssist for the broader exposure and time savings across an entire season. We’re glad to hear your payout was completed successfully, and we appreciate your feedback as it helps us continue improving the experience.