Tours4Fun

Dear guest, At Tours4Fun, we highly value every customer's comments, as they help us continuously improve our services. After receiving your feedback on May 29, we immediately investigated the matter with our local operator. Based on the investigation, the tour guide explained that his intention was to remind all guests of the importance of being punctual so as to avoid delays to the group's itinerary. However, we sincerely apologize that his remarks made you feel uncomfortable. We take your concerns seriously and have strengthened our tour guide training, with additional emphasis on respectful communication, cultural sensitivity, and customer service. As part of our efforts to resolve your concerns, we offered a USD 45 goodwill compensation on June 2, which you kindly accepted and confirmed that you considered the matter resolved. If you feel that we have now addressed your concerns satisfactorily, we would sincerely appreciate it if you would consider updating your review to reflect both your experience and the resolution of this matter. Your honest and balanced feedback is very important to us. If there is anything further we can assist you with, please feel free to contact us at any time([email protected]）. We truly appreciate your support and hope to have the opportunity to serve you again in the future. Thank you for your understanding and cooperation.

Hi Nirav Shah, We appreciate your honest review and are sorry to hear you felt there were unstated hidden fees on your tour. Transparent pricing is always our priority at Tours4Fun. If you have specific concerns about unexpected costs during your trip, kindly send your booking ID to our support team, and we’ll investigate this thoroughly. Thank you for helping us improve our service! Tours4Fun