Dear Ravinder,
Your positive feedback made our day! Thank you for trusting us and sharing your experience publicly. It’s always rewarding to know our efforts are making a real difference for our valued customers like you.
Kindest Regards,
Team Travelopod
Dear Vijay,
Thank you for sharing your feedback. We're truly sorry to hear about your experience and apologize for the frustration you've described. Your concerns regarding the booking process, the itinerary, the communication you received, and the change fees are important to us. Please be assured that we take your comments seriously and will conduct a thorough investigation into your case, including reviewing the booking details and all communications. Once our review is complete, a member of our team will reach out to you to discuss the matter further.
Thank you for bringing this to our attention and giving us the opportunity to look into your concerns.
Kindest Regards,
Team Travelopod
Dear Amit,
Thank you for sharing your feedback. We're sorry to hear that you feel this way. However, we'd like to clarify that the terms of the promotional offer were clearly communicated to you during a recorded phone conversation, and you acknowledged and agreed to those terms at the time. The discount offered was subject to specific terms and conditions. When those conditions were no longer met, the offer was withdrawn in accordance with our policy. This was communicated to you clearly, and we also sent multiple emails explaining the reason for the withdrawal.
We kindly request that you review our previous email correspondence for the complete details. If you still have any questions or would like to discuss the matter further, we'd be happy to assist you.
Kindest Regards,
Team Travelopod
Dear Priyank,
We really appreciate your positive feedback. It means a lot to us that you chose our agency for your travel needs. We’re always here to serve you with the best possible support and service!
Kindest Regards,
Team Travelopod
Dear Joy,
Thank you for your feedback. We sincerely apologize for the disappointment and understand your frustration. We'd like to clarify that airline fares are never guaranteed until a ticket is successfully issued with a unique 13 digit ticket number. Due to the dynamic nature of airline pricing, fares can change at any moment. In many cases, even when customers book online and complete a payment, if the fare changes before ticket issuance, the airline simply declines the booking and refunds the payment without any prior discussion. In your case, we were unfortunately unable to secure the quoted fare. However, your credit card was never charged. We requested your payment details only to attempt ticket issuance at the live fare available at that time. Travelopod has been serving customers for over 21 years, and we take the security of our customers' personal and payment information very seriously. We appreciate your feedback and regret that your experience did not meet your expectations.
Kindest Regards,
Team Travelopod
Dear Jitendra,
Your satisfaction is our top priority, and we're delighted to hear that we hit the mark for you. Thank you for your trust and support!
Regards,
Team Travelopod
Dear Santosh,
Your review means the world to us! Thank you for taking the time to share your thoughts. We’re glad you had a great experience and we’re excited to continue providing you with excellent service.
Kindest Regards,
Team Travelopod
Dear Swaroop,
Thank you for the wonderful feedback, we’re glad we could meet your expectations and deliver a great experience.
Regards,
Team Travelopod
Dear Gurnam Singh,
Your kind words motivate us to keep improving and continue delivering high-quality service to all our customers.
Regards,
Team Travelopod
Dear Tanzina,
Thank you for your feedback! We’re always just a message or call away whenever you need to book your next ticket. Safe journeys ahead!
Regards,
Team Travelopod
Dear Hemlata,
Thank you a lot for the great review! Whether it’s your next personal travel, family trip or business tour, we’re here to get you there without the hassle.
Regards,
Team Travelopod