Book Your Airport Transfer & Car Hire Around The WorldTravelThru provides airport transfer and car hire services by carefully screened drivers in over 150+ countries in the world.
Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent communication, punctual arrivals, and friendly drivers who always ensure smooth, highly reliable, and stress-free airport transfers. People often appreciate the thoughtful little details provided during the journey, making the entire ride comfortable, pleasant, and safe for everyone involved.
Some reviewers were not happy with booking management issues, encountering noticeable difficulties when trying to change reservations or dealing with unexpected delays. A few consumers also mentioned occasional unreliability regarding missed pickups, vehicle issues, or a complete lack of proper support when unexpected problems arose during their travel.
Great transfer. Driver tracked our flight, great communication. Lovely vehicle
Travelthru 回复2026-07-21
Dear Mr/Ms. Helen Griffin,
Thank you very much for taking the time to share your experience with us.
We are delighted to hear that you had a great transfer with our service.
It is wonderful to know that your driver tracked your flight, maintained excellent communication throughout the journey, and provided a comfortable ride in a lovely vehicle. We are pleased that everything went smoothly and met your expectations.
Your kind feedback is truly appreciated, and we look forward to serving you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Very Kind and skillful driver, highly recommend this service.
Travelthru 回复2026-07-21
Dear Mr/Ms. David Kirchesch,
Thank you very much for taking the time to share your experience with us.
We are delighted to hear that your driver was kind and highly skilled, making your journey a pleasant one.
Your recommendation means a great deal to us, and we are truly grateful for your trust and support. Providing safe, professional, and friendly service is our highest priority, and we are pleased that we met your expectations.
We look forward to serving you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Arrived in faro airport. Driver was late. Said he had to get a puncture repaired. Driving down the road he stopped in a petrol station to pump the tire. We made it 2km down the road and the tire was flat. We were on a busy motorway. I got out and it appeared somebody attempted to repair the sidewall of the tire with a bicycle repair patch which is illegal and extremely dangerous. He messed with the tire for 20 mins until we got going again. He got the location wrong and seemed upset as if it was our fault. He got his directions from booking.com. He also mentioned going back to the airport for another collection and no intention of getting the tire fixed.
Travelthru 回复2026-07-21
Dear Mr/Ms. Jack Madigan,
Thank you for taking the time to share your feedback with us.
We are truly sorry to learn about your experience during your transfer from Faro Airport. The situation you described is deeply concerning, particularly the vehicle arriving late due to a tire issue, the repeated stops to inflate the tire, and the apparent use of an unsafe tire repair. We fully understand how distressing and unsafe this must have felt, especially while traveling on a busy motorway.
We also sincerely apologize for the confusion regarding your destination and for any unprofessional behavior you experienced from the driver. This is not the level of service or safety that we expect from our operating partners.
Please be assured that we take your comments very seriously. We have escalated this matter to our local operating partner for an immediate investigation, with particular attention to the vehicle's roadworthiness, the driver's conduct, and compliance with our safety standards. Appropriate action will be taken based on the findings.
Thank you for bringing this matter to our attention. Your feedback is invaluable in helping us improve our service and ensure the safety of all our passengers.
Should you wish to provide any additional information, please feel free to contact us at [email protected] with your booking details.
Once again, please accept our sincere apologies for your experience. We appreciate your patience and the opportunity to address this matter.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Friendly, on time, good driver, nice vehicle!! Couldn t go better
Travelthru 回复2026-07-13
Dear Mr/Ms. Petra,
Thank you very much for taking the time to share your experience with us.
We are delighted to hear that your transfer went so well.
It is wonderful to know that your driver was friendly, punctual, and provided a safe and pleasant journey in a comfortable vehicle. We are especially pleased that everything met your expectations and that, in your words, "it couldn't have gone better."
Your kind feedback is truly appreciated, and we look forward to serving you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
"The trip was great and the staff was amazing. Everything was perfectly organized and we had a wonderful time. But we really missed having a guide. It would be excellent if the driver could speak English to talk to us during the drive, tell us a bit about Thai culture, and explain the places along the way. Also, the guiding at the sites themselves should be more
Travelthru 回复2026-07-06
Dear Mr/Ms. Michal feldman,
Thank you very much for taking the time to share your experience with us.
We are delighted to hear that you had a wonderful trip and that you found everything to be well organized. It is especially rewarding to know that our team helped make your experience enjoyable.
We also sincerely appreciate your thoughtful suggestions. We understand how having an English-speaking driver or guide who can share insights about Thai culture and the places you visit would make the journey even more engaging and memorable. Your feedback regarding more detailed guiding at the attractions is equally valuable.
Please be assured that we will share your comments with our local operating team as we continually look for ways to enhance the experience we provide to our customers.
Thank you once again for your kind words and constructive feedback. We truly appreciate your support and hope to have the opportunity to welcome you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Dear Mr/Ms. Serena,
Thank you very much for taking the time to share your experience with us.
We are delighted to hear that everything went well and that you enjoyed our meet-and-greet service.
It is wonderful to know that you traveled in a new, comfortable vehicle and that your driver was friendly, kind, and welcoming throughout your journey.
Providing a smooth and enjoyable transfer experience from the moment our customers arrive is one of our highest priorities, and we are pleased that we met your expectations.
Your kind feedback is truly appreciated, and we look forward to serving you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Dear Mr/Ms. Yahya Hadadi,
Thank you very much for taking the time to share your experience with us.
We are delighted to hear that everything went well and that you enjoyed our meet-and-greet service.
It is wonderful to know that you traveled in a new, comfortable vehicle and that your driver was friendly, kind, and welcoming throughout your journey.
Providing a smooth and enjoyable transfer experience from the moment our customers arrive is one of our highest priorities, and we are pleased that we met your expectations.
Your kind feedback is truly appreciated, and we look forward to serving you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
All good. New car. Nice meet and greet service. Friendly and kind driver
Travelthru 回复2026-07-06
Dear Mr/Ms. Jevgenij Chomaniuk,
Thank you very much for taking the time to share your experience with us.
We are delighted to hear that everything went well and that you enjoyed our meet-and-greet service.
It is wonderful to know that you traveled in a new, comfortable vehicle and that your driver was friendly, kind, and welcoming throughout your journey.
Providing a smooth and enjoyable transfer experience from the moment our customers arrive is one of our highest priorities, and we are pleased that we met your expectations.
Your kind feedback is truly appreciated, and we look forward to serving you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Dear Customer,
Thank you very much for taking the time to share your experience with us.
We are delighted to hear that everything went well and that you enjoyed our meet-and-greet service.
It is wonderful to know that you traveled in a new, comfortable vehicle and that your driver was friendly, kind, and welcoming throughout your journey.
Providing a smooth and enjoyable transfer experience from the moment our customers arrive is one of our highest priorities, and we are pleased that we met your expectations.
Your kind feedback is truly appreciated, and we look forward to serving you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Dear Mr/Ms. Eva Syska,
Thank you very much for taking the time to share your experience with us.
We are delighted to hear that you received excellent service and that your driver provided such a great experience.
It is wonderful to know that your transfer was efficient, timely, and handled professionally from start to finish. Delivering reliable and high-quality service is our top priority, and we are pleased that we met your expectations.
Your kind feedback is truly appreciated, and we look forward to serving you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Dear Mr/Ms. ismael jabarine,
Thank you very much for taking the time to share your experience with us.
We are delighted to hear that everything went perfectly and that your pickup was smooth and well organized.
It is wonderful to know that your driver was friendly, punctual, and professional throughout your journey.
Your kind feedback is truly appreciated, and we are pleased that your transfer experience met your expectations.
We look forward to serving you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Amazing driver, great communication & we gots lots of info on the area we were visiting.
A+++
Travelthru 回复2026-07-08
Dear Mr/Ms. Kerri-Lee,
Thank you very much for taking the time to share your experience with us.
We are delighted to hear that you had such a positive experience with your driver.
It is wonderful to know that your driver provided excellent communication and shared interesting information about the area you were visiting, helping to make your journey both enjoyable and informative.
Your kind words mean a great deal to us, and we will be delighted to pass your compliments on to your driver.
Thank you once again for your wonderful feedback. We look forward to serving you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Excellent, efficient and timely transfer. I was also texted in advance by my driver to inform me of his arrival. It was very reassuring and no stress at all.
I was very happy and it was a smooth process.
Travelthru 回复2026-07-06
Dear Mr/Ms.AS,
Thank you very much for taking the time to share your experience with us.
We are delighted to hear that your transfer was excellent, efficient, and timely.
It is especially wonderful to know that your driver contacted you in advance to let you know he had arrived. We are pleased this gave you peace of mind and made the pickup process completely stress-free.
We are thrilled that everything went smoothly and that you were happy with your overall experience. Providing reliable communication and seamless transfers is exactly what we strive for.
Thank you once again for your kind feedback. We look forward to serving you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Great communication. Very helpful and knowledgeable. Thankyou for such a warm welcome 😁
Travelthru 回复2026-07-06
Dear Mr/Ms.Stephanie Rogers,
Thank you very much for taking the time to share your wonderful experience with us.
We are delighted to hear that you appreciated the great communication and found our driver to be helpful and knowledgeable throughout your journey.
It is especially rewarding to know that you received such a warm welcome. Creating a positive first impression and making our customers feel comfortable from the very beginning is something we truly value.
Your kind words mean a great deal to us, and we sincerely appreciate your feedback. We look forward to welcoming you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Excellent service, great driver, efficient and timely
Travelthru 回复2026-07-06
Dear Mr/Ms. I Windsor
Thank you very much for taking the time to share your experience with us.
We are delighted to hear that you received excellent service and that your driver provided such a great experience.
It is wonderful to know that your transfer was efficient, timely, and handled professionally from start to finish. Delivering reliable and high-quality service is our top priority, and we are pleased that we met your expectations.
Your kind feedback is truly appreciated, and we look forward to serving you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Dear Mr/Ms. Anna,
Thank you very much for taking the time to share your experience with us.
We are delighted to hear that you received excellent service and that your driver made such a positive impression.
It is wonderful to know that your transfer was efficient, timely, and that your driver provided a great experience throughout the journey.
Your kind feedback is truly appreciated, and we are pleased that your transfer met your expectations.
We look forward to serving you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Dear Mr/Ms. Emmanuel A,
Thank you very much for taking the time to share your experience with us.
We are delighted to hear that you found our service to be efficient and that your driver was lovely throughout your journey.
Providing reliable service with friendly and professional drivers is one of our highest priorities, and we are pleased to know that your experience met your expectations.
Your kind feedback is truly appreciated, and we look forward to serving you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Booked an Airport transfer from Krabi Airport to my hotel, great communication throughout, tracking by flight code, Driver holding a sign with my name as we exited from baggage area. Good safe drive. 100% use again.
Travelthru 回复2026-07-06
Dear Mr/Ms. Simon McKee,
Thank you very much for taking the time to share your experience with us.
We are delighted to hear that your airport transfer from Krabi Airport to your hotel went so smoothly.
It is wonderful to know that you appreciated our communication throughout the journey, including the flight tracking service, and that your driver was waiting for you with a sign displaying your name upon your arrival. We are also pleased that you enjoyed a safe and comfortable drive to your destination.
Your kind words and your confidence in using our service again mean a great deal to us. We truly appreciate your recommendation and look forward to welcoming you back on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
My driver was absolutely amazing really humble accomodating our requests and made us feel safe and looked after very amazing driver and experience
Travelthru 回复2026-07-06
Dear Mr/Ms. Official City Of Justice State,
Thank you very much for taking the time to share your wonderful experience with us.
We are delighted to hear that your driver made such a positive impression on your journey.
It is especially rewarding to know that your driver was humble, accommodating to your requests, and made you feel safe and well looked after throughout the trip. Providing this level of care and professionalism is exactly what we strive for, and we are thrilled that your experience exceeded your expectations.
We will be delighted to share your kind compliments with your driver, as feedback like yours is a great source of encouragement.
Thank you once again for your wonderful feedback. We look forward to serving you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Great experience, staff available and
So kind and ahead of time!!
Travelthru 回复2026-07-06
Dear Mr/Ms.Mourad Ismail,
Thank you very much for taking the time to share your experience with us.
We are delighted to hear that you had a great experience with our service.
It is wonderful to know that our team was readily available to assist you, and that your driver was kind and arrived ahead of time. Providing reliable, friendly, and punctual service is one of our highest priorities, and we are pleased that your experience reflected these values.
Your kind feedback is truly appreciated, and we look forward to serving you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru