Book Your Airport Transfer & Car Hire Around The WorldTravelThru provides airport transfer and car hire services by carefully screened drivers in over 150+ countries in the world.
Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent communication, punctual arrivals, and friendly drivers who always ensure smooth, highly reliable, and stress-free airport transfers. People often appreciate the thoughtful little details provided during the journey, making the entire ride comfortable, pleasant, and safe for everyone involved.
Some reviewers were not happy with booking management issues, encountering noticeable difficulties when trying to change reservations or dealing with unexpected delays. A few consumers also mentioned occasional unreliability regarding missed pickups, vehicle issues, or a complete lack of proper support when unexpected problems arose during their travel.
Excellent pick up service from Denpasar Airport to our hotel. The baggage reclaim took twice as long as expected but our driver dealt with it calmly and ensured that we got to our hotel safely and reassuringly stress-free. He made our arrival smooth and efficient- very welcoming and a very good driver.
Travelthru 回复2026-08-25
Dear Mrs Jane West,
Thank you very much for taking the time to share such wonderful feedback with us.
We are delighted to hear that you had an excellent pickup experience from Denpasar Airport to your hotel.
We understand that the baggage reclaim took much longer than expected, and it is especially rewarding to know that your driver handled the situation calmly and patiently. We are pleased that he helped make your arrival smooth, reassuring, and stress-free despite the unexpected delay.
It is also wonderful to hear that you found him welcoming and appreciated his professional and safe driving. We will be delighted to share your kind compliments with him.
Thank you once again for choosing TravelThru and for your kind feedback. We look forward to serving you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Dear Mr/Ms. Leonardo Cimini,
Thank you very much for taking the time to share your feedback with us.
We are delighted to hear that you had such a positive experience and that your driver was absolutely amazing.
We truly appreciate your kind words and will be happy to share your compliments with the driver.
We look forward to serving you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Great experience!! Super responsible and friendly.
Travelthru 回复2026-08-21
Dear Mr/Ms. Jacqueline,
Thank you very much for taking the time to share your feedback with us.
We are delighted to hear that you had a great experience with our service and appreciated the responsible and friendly service provided.
Your kind words mean a great deal to us, and we truly appreciate your support.
We look forward to serving you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Dear Mr/Ms. Hrefna Pálsdóttir,
Thank you very much for taking the time to share your feedback with us.
We are delighted to hear that everything was just perfect and that Anna Maria provided you with such an excellent experience.
We will be very happy to share your kind compliments with Anna Maria. Your feedback means a great deal to us and is truly appreciated.
We look forward to serving you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Dear Mr/Ms. Annie,
Thank you very much for taking the time to share your feedback with us.
We are delighted to hear that you had a very good experience with our service. Your satisfaction means a great deal to us, and we truly appreciate your kind feedback.
We look forward to serving you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Dear Mr/Ms. Joe H,
Thank you very much for taking the time to share your feedback with us.
We are delighted to hear that you had a very good experience with our service. Your satisfaction means a great deal to us, and we truly appreciate your kind feedback.
We look forward to serving you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Great communication after the booking and before my flight. Before boarding I knew exactly where I should be after landing. The driver was nice and very helpful!
Travelthru 回复2026-08-21
Dear Mr/Ms. Nashaira Deul,
Thank you very much for taking the time to share your experience with us.
We are delighted to hear that you appreciated the clear and timely communication after your booking and before your flight. It is wonderful to know that you knew exactly where to go upon arrival, helping make your transfer smooth and stress-free.
We are also pleased that your driver was nice and helpful throughout your journey.
Your kind feedback is truly appreciated, and we look forward to serving you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
We used this service for transport from Faro airport to Albufeira. Our driver was amazing, he message me the day before to introduce himself and give details of where to meet etc. He was there waiting when we landed and we got stuck in security queues but he waited patiently. We messaged him when we were at the meeting point and he came to us within 5 minutes. He was very polite and friendly, helped with luggage and even came with bottled water for us. He let my teenage children pick their music for the journey. The car was comfortable, very clean and he drove safely. Overall an excellent service was provided and great value for money.
Travelthru 回复2026-08-21
Dear Mr/Ms. Victoria Birkin,
Thank you very much for taking the time to share such detailed and wonderful feedback about your transfer from Faro Airport to Albufeira.
We are delighted to hear that your driver contacted you in advance, provided clear meeting instructions, and was ready and waiting for you upon your arrival. We also appreciate knowing that he patiently waited while you experienced delays at security and was able to reach you quickly once you arrived at the meeting point.
It is especially rewarding to hear that he was polite and friendly, helped with your luggage, provided bottled water, and made the journey enjoyable for your family by allowing your children to choose the music.
We are also pleased that you found the vehicle comfortable and very clean, and that you felt safe throughout the journey. Providing a reliable, welcoming, and high-quality service at great value is exactly what we strive for.
Your kind words mean a great deal to us, and we truly appreciate your recommendation and support. We look forward to welcoming you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Punctual personal and patient. Great effort in making my arrival stress free
Travelthru 回复2026-08-21
Dear Mr/Ms. Paul Bowes,
Thank you very much for taking the time to share your feedback with us.
We are delighted to hear that our team was punctual, professional, and patient, and that their efforts helped make your arrival smooth and stress-free.
Your kind words mean a great deal to us, as providing a reliable and reassuring experience for our customers is always our priority.
We truly appreciate your feedback and look forward to serving you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Dear Mr/Ms. Zahur Sayed,
Thank you very much for taking the time to share your feedback with us.
We are delighted to hear that you had a very good experience with our service. Your satisfaction means a great deal to us, and we truly appreciate your kind feedback.
We look forward to serving you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Putu was amazing, he kept in touch with me even before I arrived in Bali till the end.
Travelthru 回复2026-08-21
Dear Mr/MS.Zanda,
Thank you very much for taking the time to share your experience with us.
We are delighted to hear that Putu provided you with such an amazing experience. It is wonderful to know that he stayed in touch with you even before your arrival in Bali and continued to provide attentive support until the end of your journey.
We will be delighted to share your kind compliments with Putu. Your feedback means a great deal to us and is truly appreciated.
We look forward to serving you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
The driver Ashraf was very friendly and polite and amazing personality
Travelthru 回复2026-08-21
Dear Mr/Ms. Mohamed Hamouda,
Thank you very much for taking the time to share your feedback with us.
We are delighted to hear that Ashraf made such a positive impression during your journey. It is wonderful to know that he was friendly, polite, and had such an amazing personality.
We will be delighted to share your kind compliments with Ashraf. Your feedback means a great deal to us and is truly appreciated.
We look forward to serving you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Dear Mr/Ms. Karen Crowston,
Thank you very much for taking the time to share your feedback with us.
We are delighted to hear that your driver arrived on time and provided such helpful and polite service.
Your kind feedback is truly appreciated, and we are pleased that you had a positive experience with us.
We look forward to serving you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Dear Mr/Ms. Hälge,
Thank you very much for taking the time to share your feedback with us.
We are delighted to hear that you had such a positive experience.
We truly appreciate your kind words and will be happy to share your compliments with the driver.
We look forward to serving you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
All the personnel was very friendly and effective and the trip was smooth, however, i specifically requested a child Seat for my youngest kid and a booster for my “oldest” (it was in the reservation) and the Van was only equipped with a toddler Seat which was too small anyway.
Safety is important and so is promising something and not maintaining it.
Travelthru 回复2026-07-23
Dear Mr/Ms. Roberto,
Thank you for taking the time to share your feedback with us.
We are pleased to hear that our staff were friendly and efficient and that your journey was smooth. However, we sincerely apologize that the requested child seat and booster seat were not provided as booked.
We fully understand your concerns. Child safety is extremely important, and we recognize that failing to provide the requested equipment, especially when it was clearly included in your reservation, fell short of the service we promised you.
We are also very sorry that the child seat provided was not suitable for your youngest child. This should have been checked and arranged correctly before your transfer.
Please be assured that we take your feedback seriously and will share this matter with our local operating team for review. We will reinforce the importance of carefully checking all child-seat requirements before each transfer to help prevent this from happening again.
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and concern caused and appreciate your valuable feedback.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Excellent driver.
Good conversation
Service was excellent.
Travelthru 回复2026-07-23
Dear Mr/Ms. Deb,
Thank you very much for taking the time to share your experience with us.
We are delighted to hear that you were pleased with our service and that your driver provided an excellent experience throughout your journey.
It is wonderful to know that you enjoyed the conversation and appreciated the excellent service provided by your driver. We will be happy to share your kind feedback with them.
Your feedback is truly appreciated, and we look forward to serving you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Polite, helpful and on time. No more needs to be said. Thank you
Travelthru 回复2026-07-23
Dear Mr/Ms. Craig Phillips,
Thank you very much for taking the time to share your experience with us.
We are delighted to hear that your driver was polite, helpful, and punctual, providing you with a smooth and pleasant transfer.
Your kind words mean a great deal to us, and we truly appreciate your feedback.
We look forward to serving you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
The driver arrived at my hotel in time. He was pleasant and able to talk in English. The journey was seamless and he drove very well. I felt confident in him as driver and me a passenger.
Travelthru 回复2026-07-21
Dear Mr/Ms. Sam Mahony,
Thank you very much for taking the time to share your experience with us.
We are delighted to hear that your driver arrived on time and provided such a pleasant and professional service.
It is wonderful to know that the driver was able to communicate with you in English, making the journey smooth and enjoyable. We are especially pleased that you felt safe, comfortable, and confident throughout the trip, as passenger safety and satisfaction are our highest priorities.
Your kind feedback is truly appreciated, and we look forward to serving you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Easy to book. Nice van. Nice driver. Driver was waiting at designated time and location.
Travelthru 回复2026-07-21
Dear Mr/Ms. Rodney Caccavo,
Thank you very much for taking the time to share your experience with us.
We are delighted to hear that the booking process was easy and that you enjoyed your transfer.
It is wonderful to know that you were pleased with the comfortable van, your friendly driver, and that the pickup took place exactly as scheduled at the designated time and location.
Your kind feedback is truly appreciated, and we are pleased that we could provide you with a smooth and reliable travel experience.
We look forward to serving you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru
Good experience. Chat on whatsapp fast and clear. The driver was waiting for us with a a sign with my name and drove us to our destination. No problems at all.
Travelthru 回复2026-07-21
Dear Mr/Ms. Laura Antonelli,
Thank you very much for taking the time to share your experience with us.
We are delighted to hear that you had a good experience with our service.
It is wonderful to know that our WhatsApp communication was fast and clear, and that your driver was waiting for you with a sign displaying your name upon your arrival. We are also pleased that your transfer to your destination was smooth and hassle-free.
Your kind feedback is truly appreciated, and we are glad that everything went perfectly. We look forward to serving you again on your future travels.
Kind regards,
Ha
Quality Assurance Manager
TravelThru