TruConnect（truconnect.com）在 OK.one 的综合评分为 3.9 分（满分 5 分），基于本站收录的 200 条用户评价，属于电子与科技分类，口碑一般。20% 的评价为 1 星，差评比例偏高；商家回复了 100% 的差评。数据最后更新于 2026-08-10。
我 1 月 6 日收到一部手机，第二天早上醒来时它被锁了，所以我把它拿回来，但他们无法解锁它
Hi Joseph, If your device has been locked out, we understand this can be frustrating, especially when your phone is part of everyday life. You’re not alone. Our Complaints Team is here to listen, talk through your options, and help with next steps. Please contact us at (844) 450-4007 or [email protected] for support. - Truconnect
我收到手机的速度比我预期的要快，它的到来给我留下了深刻的印象和高兴，感谢 Tru connect 的支持和服务
Hi Veronica, Nice to hear the shipping experience worked out well. We appreciate you taking a moment to share. -TruConnect
该设备非常糟糕且缓慢，并且充电效果不佳
Hi, we understand how frustrating it can be when your device isn’t working properly. If you’re experiencing software or system issues, our Complaints Team is here to help walk through troubleshooting options and next steps with you. Please contact us at (844) 450-4007 or by email at [email protected] for support. - TruConnect
Hi Amber, Thanks for sharing this. We’re really glad to hear you had a good experience and appreciate you taking the time to let us know. - TruConnect
TruConnect 对我来说效果很好。我住在乡村，服务通常不稳定，但 truconnect 每次都很完美。！！干得好！谢谢大家
Hi Lisa, Your stellar review of our phone service is music to our ears! We love hearing that you’re enjoying a strong, reliable connection. -TruConnect
Hi Joanna, Glad to hear this was a positive experience. I’ll be sure to share your feedback with the team. -TruConnect
有用且很棒的手机！
Hi Cherish, Good to hear the device is meeting your expectations. Thanks for taking a moment to let us know. - TruConnect
我的生命线服务无缘无故被切断
Hi Dimetrius, We’re sorry to hear that you’ve encountered difficulties. Our team will be reaching out soon. If you need help sooner, you can contact our Complaints Team at (844) 450-4007 or [email protected], and we’ll do our best to assist you promptly. TruConnect
Hi Saydee, It’s always nice to hear when things go well. Thanks for letting us know. -TruConnect
可怕的公司，当你需要的时候你永远找不到任何人。他们不支付员工工资，这太疯狂了。哪家公司是您不能与美国的人交谈或不能去零售店的？这完全是疯了 该网站有太多拼写错误，我几乎想知道我的服务是通过谁提供的 他们说他们来自加利福尼亚州，但每个人都有外国口音。当你尝试与某人交谈时。然后另一条线上的人甚至不知道你在说什么，有时间。他们说他们会寄给你一张 SIM 卡，我还没有收到。
Hi Tiffany, We're truly sorry to hear about your experience. We understand how frustrating this must have been, and we’d like the opportunity to make things right. Please reach out to our Complaints Team at 1-844-450-4007 or email us at [email protected] so we can work to resolve your concerns as quickly as possible. -TruConnect
经验
Hi Charles, Really appreciate you taking a moment to share this. It means a lot to the people behind the scenes. -TruConnect
Truconect 让我可以轻松获得生命线电话，我什至不需要当前的身份证件，只需我的医疗卡和/或我的 EBT 卡即可！我的服务永远不会进出，我的手机永远不会失去服务！
Hi Robert, That’s awesome to hear! We’re committed to keeping things easy and seamless, and your feedback reinforces that -TruConnect
客户服务代表提供了未邮寄给我的信息。他在信息传递方面表现出色
Hi Montrell, Really appreciate you taking a moment to share this. It means a lot to the people behind the scenes. -TruConnect
That’s awesome to hear! We’re committed to keeping things easy and seamless, and your feedback reinforces that. - TruConnect
这家公司从一开始就是一场灾难。语音信箱从来都不能正常工作。现在当我尝试访问时它就挂断了。电话服务就像掷硬币一样。 50/50 将是一个进步。它唯一能正常工作的地方是在我家。否则，如果它在其他地方有效，那就是一个标志性的日子。至于数据……它不可能在任何地方发挥作用。我在家里使用无线网络。当我离开家时，除了缓冲之外我什么也得不到。然而，当我在州外 10 小时的往返旅行中错误地将其打开时，它确实在后台服务中消耗了超过 4GB 的数据。他们的“支持”就是个笑话。听起来就像是印度的呼叫中心，甚至很难听懂他们在说什么。他们已经对我撒了两次谎。有一次他们告诉我，如果我从他们那里购买手机，他们只能更改我的 IMEI 号码。他们告诉我的第二个谎言是他们根本无法更改我的 IMEI 号码 - 这个谎言来自“升级团队”。既然他们对我撒了谎，我就告诉他们我只会与他们进行书面沟通——当然，他们不肯这样做。这家“公司”的经营方式对我来说完全是个谜。
Hi, we're sorry to hear about your experience and want to ensure it’s addressed. Please contact our Complaints Team directly at (844) 450-4007 or [email protected]. - TruConnect
这里的服务真的很糟糕，所以我不再需要你们的服务
Hi Emmanuel, We want to understand what occurred so this can be addressed correctly. If you’re able, please reach out to our Complaints Team at (844) 450-4007 or [email protected] to share more information. - TruConnect
他非常友善且专业。他帮我申请了。
Hi Estrella, we really appreciate you taking a moment to share this. It means a lot to the people behind the scenes. - TruConnect
显然，如果您反复向电话号码发送短信，他们第一次会暂停您的帐户，第二次则会完全关闭您。 当您致电时，尝试联系实际的客户服务代理以找出您首先做错了什么，这简直令人沮丧！ 我厌倦了他们的垃圾服务。 我要回去工作，这样我就可以从与您实际合作的公司购买一个像样的工作电话套餐。
Hi Catherine, I’m sorry to hear about your experience and want to ensure it’s addressed. Please contact our Complaints Team directly at (844) 450-4007 or [email protected]. - TruConnect
绝对是一家糟糕的公司..他们毫无理由地再次关闭了我的电话号码，并锁定了我的个人电话，所以我无法将其转移到其他运营商和绝对糟糕的公司....他们只是一直告诉我给他们打电话....当你的时候我怎么打电话给你再次关闭我的生命线服务 ..可怕的公司可怕
Hi John, we're sorry to hear about your experience and want to ensure it’s addressed. Please contact our Complaints Team directly at (844) 450-4007 or [email protected]. - TruConnect
我担心该提供商的合法性并担心他们的安全标准。尤其是对于一家被选为企业家未来的公司来说。这是一件好事吗？
Hi Brittany, Thank you for reaching out. We understand how important it is to have questions or concerns addressed, and we’d be glad to assist. Our Complaints Team can be reached directly at (844) 450-4007 or at [email protected] - TruConnect
共 200 条符合条件的评价