TruConnect (truconnect.com) has a 3.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
The service is very slow. I cannot do a lot of things on the phone. However the images on the camera are very good.
Hi Jan, we understand your concern and want to help. Please contact our Complaints Team at (844) 450-4007 or email [email protected] so they can review this with you. -TruConnect
Hi Dera, Thanks for sharing this. We’re really glad to hear you had a good experience and appreciate you taking the time to let us know. -TruConnect
This is an Amazing company that helps people under the Poverty level to get a Cell phone. Now and days we all need one. Thanks for the opportunity
Hi Valentina, Good to hear the device is meeting your expectations. Thanks for taking a moment to let us know. -TruConnect
Hello Robert, Thanks for sharing this. We’re really glad to hear you had a good experience and appreciate you taking the time to let us know. -TruConnect
Too many lies. No one to help with my concern. Was asked to call back. Was hung up on. Transferred to wrong department. Horrible customer service. Rude. Very disappointed. Do better. It took 15 phone calls and 8 days to resolve my concerns.
Hi Catalina, We're sorry to hear about your experience and want to ensure it is addressed. Please contact our Complaints Team directly at (844) 450-4007 or [email protected]. -TruConnect
Truconnect always on point customer service is the best thank u and your team
Hi Rueben, Thanks for sharing this. We’re really glad to hear you had a good experience and appreciate you taking the time to let us know. -TruConnect
Hi Edgar, Thanks for sharing this. We’re really glad to hear you had a good experience and appreciate you taking the time to let us know. -TruConnect
Hi Fredrick, Thank you for reaching out. We want to make sure your concern is reviewed. Our Complaints Team can be reached at (844) 450-4007 or by email at [email protected]. -TruConnect
Hi Cindy, Really appreciate you taking a moment to share this. It means a lot to the people behind the scenes. -TruConnect
I have been waiting for a refund of the samsung I purchased that was under warranty and broke for 2 months I get the run around on reimbursement
Hi Lisa, I’m sorry to hear about your experience and want to ensure it’s addressed. Please contact our Complaints Team directly at (844) 450-4007 or [email protected]. -TruConnect
Hi Jesus, It’s always nice to hear when things go well. Thanks for letting us know. -TruConnect
Still haven't gotten My phone or no feedback from from you guys about it 😔 I have Drs numbers and the whole
HI James, We understand how stressful it can be when a delivery doesn’t show up as expected. Our Complaints Team can help review the shipment details and work with you to determine next steps. Please reach out to (844) 450-4007 or [email protected] so we can assist. -TruConnect
Easy to connect and start new service Customer service support is great, too
Hi, Really appreciate you taking a moment to share this. It means a lot to the people behind the scenes. -TruConnect
Hi Andy, We appreciate the kind words. It’s great to hear our service is working well for you. -TruConnect
The agent only repeats same things over and over like a robot. Spoke to a manager and he was doing same thing without listening to my problems. So~~~ frustrated.
Hi Monica, We want to understand what occurred so this can be addressed correctly. If you’re able, please reach out to our Complaints Team at (844) 450-4007 or [email protected] to share more information. -TruConnect
Hi Marilyn, Thank you for reaching out. We want to make sure your concern is reviewed. Our Complaints Team can be reached at (844) 450-4007 or by email at [email protected]. -TruConnect
All people within the City of Tulsa have the right to non-discriminatory housing, City services, and access to public accommodations. Title V of the City of Tulsa’s Revised Ordinances outlines various policies, definitions, and prohibited acts related to human rights, as well as establishes a Human Rights Commission to promote non-discrimination in the City of Tulsa.
Hi David, Really appreciate you taking a moment to share this. Making things easy and stress-free is always the goal. Thanks for taking a moment to let us know. – TruConnect
Hi, Your review truly made our day and highlights the hard work behind the scenes. Here’s to more Tru-Connectivity ahead! – TruConnect
It has been less than a week since I signed up with Tru Connect, but everything seems to be going well so far. The sign up people were helpful and nice
Hi Sonya, Thanks for sharing this. We’re really glad to hear you had a good experience and appreciate you taking the time to let us know. – TruConnect
Well the lady was nice and helpful. No complaints. Oh I wish we had phones too. This is the only place you can get them in Maryland at the community center,huh?
Hi Annie, Really appreciate you taking a moment to share this. It means a lot to the people behind the scenes. – TruConnect
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