Try and Review

Thank you for bringing this to our attention, and we sincerely apologize for the mix-up! It looks like there was a packing error with your campaign materials. Please disregard the printed guidelines in your package entirely—we definitely don't want you using household bleach instructions for a sun protection cream! You should have also received a copy of instructions in your email inbox which should be the correct one. If you still have concerns please reach out to us directly at [email protected] with your account details and campaign name? Our team will get you sorted immediately. Thank you for being a valued member of our community. Try & Review Team

Thank you for reaching out and for being an active part of our community! We understand it's frustrating not to be selected for every test. To maximize your chances, we highly recommend writing spontaneous reviews on our website for everyday items you already use. As you mentioned we prioritize highly engaged members, and as much as we'd like to we cannot send free products to everyone due to quantities available. Regarding your delivery notifications: We apologize for the lack of notice regarding your package. Delivery alerts often depend on our local partners, but we understand how important advance tracking is. We have shared your feedback directly with our operations team to help us improve shipping notifications moving forward. Thank you for your valuable feedback, and please keep applying for upcoming product trials! Best regards, Try and Review Team

Please accept our sincere apologies for the delay and any frustration this has caused. We completely understand how annoying it is to wait a month for a refund. We do our best to process refunds in a timely manner, and your feedback has been taken into account. If you still need help with a specific refund, please email us at [email protected] We truly appreciate your patience, understanding, and continued support! Best regards, Try and Review Team

Thank you so much for your feedback! We truly appreciate you sharing your thoughts, as it helps us improve the experience for our community. We understand it can be frustrating to wait for campaign approvals, especially when you are eager to build up your review history. Many factors can impact the total duration, and on average the selection process typically takes a couple of weeks. A quick tip: You don't need to wait for a campaign approval to boost your profile! You can write spontaneous reviews on our website for day-to-day products you already use at home. This active engagement helps fulfill our community criteria and significantly increases your chances for future brand selections. We are constantly working with brands to secure more products so we can give everyone a fair chance. Thank you for your patience, and happy reviewing! Best regards,

Thank you for sharing your feedback. We want to assure you that our community relies entirely on honest reviews from members like you! Our core mission is to give you the opportunity to try real products for free, and in return, all we ask is for your genuine, unbiased feedback—whether positive or constructive. Your honest opinions are exactly what helps other shoppers make informed decisions. We appreciate your participation and hope you continue sharing your authentic experiences with us! Best regards, Try and Review Team