省钱!!!淋巴净化产品完全是骗局。我买了一瓶 - 没有订阅 - 并按照说明使用。什么都没发生。今天,8 月 5 日,我被收取另一瓶费用,据称是我从未批准的订阅的“补充”。现在我必须与这些雅虎斗争来纠正这个混乱局面。又一家公司以那些希望改善健康的人为目标。
更新:他们现在已经给我“退款”13.49 美元,用于支付 44.99 美元的未经授权的费用。到目前为止,他们拒绝兑现我在 7/6 为他们的诈骗产品下的订单的“90 天退款保证”。再次强调,不要从这家公司购买产品。
更新 2:发表此评论后,他们现已退还全部 44.99 美元。然而,我仍在等待第一个订单的退款,以兑现他们对根本无法使用的产品的退款保证。 此外,他们还通过 Trustpilot 询问我的姓名和电话号码,以便他们可以“验证”评论是否真实。严重地??!他们已经有了我的姓名、地址、电子邮件和电话号码以及我的信用卡信息,因为他们已于 8 月 5 日发送了未经授权交易的退款。他们在 Trustpilot 上称我为骗子,这似乎很粗略。
Cleantra 回复2026-08-07Hi Cathy,
Thank you for taking the time to share your feedback and for providing these updates regarding your experience.
We’re very sorry to hear about the frustration this situation has caused. We’d also like to clarify that we never intended to suggest or imply that you were being dishonest or that your review was not genuine. When we requested your name and phone number, it was simply so we could verify your information, locate your case, and provide the details to one of our support agents for further assistance.
After reviewing your case, I can also see that one of our agents was able to assist you with your concerns. We sincerely hope the assistance provided was helpful and that your experience with our team was handled in the best possible way.
We truly value your feedback and appreciate you bringing your concerns to our attention as we continue working to improve our customers’ experience.
If you have any additional questions or concerns, please feel free to contact us at [email protected]—we’re always happy to help.
Warm regards,
Cleantra Customer Care Team