Hi dear Glenn,
Thank you for choosing Cleantra and welcome to our community!
We're so happy you've decided to begin your wellness journey with us. Every great result starts with a first step, and we're honored to be part of yours. We hope you love your experience with our product and that it becomes a valuable addition to your daily routine.
If you ever have any questions or need support, we're always here for you at [email protected].
Warm regards,
Cleantra Customer Care Team
Hi dear Rhonda,
Thank you so much for taking the time to share your experience with us!
We're delighted to hear that you've already noticed some positive changes, even with an inconsistent routine. It's wonderful to know you're seeing results you didn't expect.
We're also sorry to hear that you're currently in the hospital. We sincerely hope you're feeling better soon and wish you a smooth and speedy recovery. Your health comes first, and we'll be here whenever you're ready to continue your wellness journey.
If you ever have any questions or need assistance, please feel free to contact us at [email protected]—we're always happy to help.
Warm regards,
Cleantra Customer Care Team
Hi Brenda,
Thank you for taking the time to share your experience with us.
We're very sorry to hear about the difficulties you've experienced. This is certainly not the level of service we strive to provide, and we sincerely apologize for the frustration and inconvenience you've encountered.
Please know that one of our support agents will be reaching out to you as soon as possible to review your case in detail and provide you with the assistance you deserve. We are committed to working with you toward the best possible resolution.
We truly appreciate your feedback, as it helps us continue improving both our products and our customer experience.
If you have any additional questions or concerns, please feel free to contact us at [email protected]—we’re always happy to help.
Warm regards,
Cleantra Customer Care Team
Hi Elsa,
Thank you for taking the time to share your experience with us.
We're very sorry to hear that our product did not meet your expectations and that you felt your concerns were not addressed. This is certainly not the experience we want for our customers, and we sincerely apologize for the frustration you've experienced.
Please know that we are not a scam company. We genuinely care about our customers and are committed to resolving any concerns they may have. One of our support agents will be in contact with you as soon as possible to review your case and provide the assistance you need.
We appreciate your feedback, as it helps us continue improving both our products and the experience we provide to our customers.
If you have any additional questions or concerns, please feel free to contact us at [email protected]—we’re always happy to help.
Warm regards,
Cleantra Customer Care Team
Hi dear Tammy,
Thank you so much for taking the time to share your experience! We're thrilled to know that the Cleantra ParaVanish is working well for you.
Your feedback is incredibly encouraging for our team, as we put a lot of care into making products that support real results. Knowing that you've had such a positive outcome reminds us why we're committed to this mission.
We truly appreciate your trust in us. Please don't hesitate to reach out at [email protected] if you'd ever like to share more.
Best wishes,
Cleantra Customer Care
P
Pamela Clayton · 写过 1 条评价 · 体验于 2026-07-19 ·
★★★★★
糟糕的客户服务,他们不重视产品质量,也不关心运输过程中的产品!
我收到了第二批牛至油。 它被发送的卡车没有气候控制,它被放在我位于阳光下的社区邮箱中。 当天晚些时候,当我收到邮件时,产品因热损坏而导致凝胶盖变形。 I tried to reach out to the company by phone several times but reached their phone tree where I was told that a customer service agent would answer my call shortly. 几秒钟后,线路断开。 我已经向他们发送了三封电子邮件,要求停止我的订阅并对损坏的产品进行退款。 I know they received my email because I received a message that they cancelled my subscription but they still have not addressed or even mentioned my refund. 即使产品没有损坏,时间线也符合他们的“日间退货政策”。 糟糕的客户服务,他们不重视产品质量,也不关心运输过程中的产品!
Cleantra 回复2026-07-26
Hi Pamela,
Thank you for taking the time to share your experience with us.
We're very sorry to hear about the condition in which your order arrived and the frustration you've experienced. This is certainly not the experience we want for our customers, and we sincerely apologize for the inconvenience.
After reviewing your case, I can see that one of our support agents is already handling your case. Please allow them a little more time to review everything carefully and work toward the best possible resolution for you.
We truly appreciate your patience and your feedback, as it helps us continue improving our products and customer experience.
If you have any additional questions or concerns, please feel free to contact us at [email protected]—we’re always happy to help.
Warm regards,
Cleantra Customer Care Team
Hi dear Friend,
Thank you for sharing your experience with us! We appreciate you giving Cleantra's ParaVanish a try and taking the time to let us know how it's been going.
We understand you haven't noticed the results you were hoping for yet, and we want you to know that your feedback is taken seriously. Every review is important to us, and we carefully track this input as we continue to refine and improve what we do.
It's also important to recognize that every person's body responds in its own way. The natural ingredients we use can interact differently depending on factors like metabolism, routine, and individual body chemistry.
If you'd like to share more details about your experience, our team is available at [email protected].
Best wishes,
Cleantra Customer Care
L
Lorna Greenwood · 写过 1 条评价 · 体验于 2026-07-24 ·
★★★★★
Shady:折扣代码但没有地方使用
In-game ads advertised 50% off & after clicking, the website gave me another 20% off via a code to enter at checkout...but there was no place to add the discount cide before paying. 我尝试拨打客户服务 3 次,但 3 次都被断线。 Then I got texts from 2 different #'s, both claiming to be "Maya," who "helps run Cleantra," & she said the 50% off must be an expired promotion. 不 - 游戏内的促销甚至列出了今天的日期。
看到关于这家公司的客户服务有多么阴暗的评论,我不想冒险。
#ShadyAF
Cleantra 回复2026-07-26
Hi Lorna,
Thank you for taking the time to share your experience with us.
We're very sorry to hear about the frustration you've experienced. This is certainly not the experience we want for our customers, and we sincerely apologize for the inconvenience.
We truly appreciate you bringing your concerns to our attention regarding the promotion and your difficulty reaching our support team. Your feedback is valuable, and we will share it with our team as we continue working to improve both our communication and the overall customer experience.
If you still need assistance or would like us to review your situation, please feel free to contact us at [email protected]. Our team will be happy to assist you.
Warm regards,
Cleantra Customer Care Team
T
Terresa Nelsen · 写过 5 条评价 · 体验于 2026-02-18 ·
★★★★★
我点了 2 或 3 瓶(此时......
我在二月份订购了 2 或 3 瓶 Cleantra(此时我什至不记得我订购了多少)。我收到一封电子邮件,说明我的订单已收到,并将很快寄出。这笔钱(大约 100 美元)已从我的银行账户中扣除,但我从未收到订单。 I have tried multiple times to contact the company but I do not have an order number so I can't give them that information in order to locate my order.我向他们提供了我的姓名、地址和电子邮件地址,但我的电子邮件尚未得到回复。 They obviously have my information, or at least my email address, because I keep getting promotional emails from them wanting me to buy MORE of their products.我从未收到原始订单!
Cleantra 回复2026-08-05
Hi Terresa,
Thank you for taking the time to share your experience with us.
We're very sorry to hear about the frustration you've experienced. This is certainly not the experience we want for our customers, and we sincerely apologize for the inconvenience.
After reviewing your case, I can see that one of our support agents has already reached out to you regarding your concerns. We truly hope the assistance provided helps locate your order and bring your case to a satisfactory resolution as quickly as possible.
We appreciate your feedback, as it helps us continue improving the experience we provide to our customers.
If you have any additional questions or concerns, please feel free to contact us at [email protected]—we’re always happy to help.
Warm regards,
Cleantra Customer Care Team
c
customer · 写过 2 条评价 · 体验于 2026-07-20 ·
★★★★★
拯救你的理智
**更新**
读完他们关于有人帮助我的回复后。我回到我的电子邮件查看,仍然没有收到任何人的回复。
我订购了 90 天的产品,他们试图在 30 天的时间向我发送更多产品。 I sent them an email stating this doesn’t work for me over 5 days ago (followed the directions of how to get your refund as they have a 90 day money back guarantee).我根本没有听到任何回音。但与此同时,他们一直在努力推动订阅。我尝试浏览该网站,尽管点击了链接并做了一些事情,但它只会让你陷入困境。不要浪费你的时间或金钱(你的理智,因为谁有时间去搞乱这一切?)
Cleantra 回复2026-08-05
Hi Friend,
Thank you for taking the time to share your experience with us.
We're very sorry to hear about the frustration you've experienced. This is certainly not the experience we want for our customers, and we sincerely apologize for the inconvenience.
After reviewing your case, I can see that one of our support agents has already been assisting you with your concerns. We truly hope the assistance provided helps resolve your case as quickly as possible and addresses all of your questions.
We appreciate your feedback, as it helps us continue improving the experience we provide to our customers.
If you have any additional questions or concerns, please feel free to contact us at [email protected]—we’re always happy to help.
Warm regards,
Cleantra Customer Care Team
Hi dear Karen,
Thank you for choosing Cleantra for your first order — we're truly excited to have you as part of our community!
We know trying something new is an important step, and we're grateful you decided to give our ParaVanish a chance. Our goal is to make wellness simple, supportive, and easy to incorporate into your daily routine.
If you have any questions or need any guidance along the way, our team is always here to help at [email protected].
Warm Regards,
Cleantra Customer Care Team
N
Nicole Hall · 写过 2 条评价 · 体验于 2026-07-22 ·
★★★★★
活力
使用两周后我感觉好多了。我祈祷在瓶子用完之前我感觉更好。
Cleantra 回复2026-07-27
Hi dear Nicole,
Thank you so much for taking the time to share your experience! We're thrilled to know that the Cleantra ParaVanish is working well for you.
Your feedback is incredibly encouraging for our team, as we put a lot of care into making products that support real results. Knowing that you've had such a positive outcome reminds us why we're committed to this mission.
We truly appreciate your trust in us. Please don't hesitate to reach out at [email protected] if you'd ever like to share more.
Best wishes,
Cleantra Customer Care
Hi Denise,
We're truly sorry to hear that your experience left you feeling this way. We understand how frustrating situations like this can be, and we regret that we did not build the trust you expected.
Please know we are a legitimate company, and it's never our intention for anyone to feel misled or unheard. We're continuously working to improve our communication and customer support so experiences like this can be avoided.
We'd really appreciate the chance to look into this for you and provide any support you may need. You can reach us at [email protected] — we're always here to help.
Warm Regards,
Cleantra Customer Care Team
Hi dear Lolo,
Thank you so much for your kind words about our customer support team! We're delighted to know that your experience with us was a positive one.
Providing attentive, timely, and caring support is something we take very seriously, and it means a lot to hear that this came through for you. Your feedback is an encouragement to our team to keep holding ourselves to that standard every day.
We're grateful you took the time to share this. If you ever need assistance again, our team will always be here for you at [email protected].
Warm regards,
Cleantra Customer Care
Hi Connie,
Thank you for taking the time to share your experience with us.
We're very sorry to hear about the frustration you've experienced. This is certainly not the experience we want for our customers, and we sincerely apologize for the inconvenience.
After reviewing your case, I can see that one of our support agents was able to assist you with your concerns. We truly hope the assistance provided met your expectations and helped resolve the issue.
Please know that we are not a scam company. We value every customer and are committed to providing the support needed to resolve any concerns as quickly and fairly as possible.
If you have any additional questions or concerns, please feel free to contact us at [email protected]—we’re always happy to help.
Warm regards,
Cleantra Customer Care Team
Hi Christina,
Thank you for taking the time to share your experience with us.
We're very sorry to hear about your frustration. This is not the experience we want for our customers, and we sincerely apologize for the inconvenience.
After reviewing your case, I can see that one of our support agents was able to assist you. We truly hope the assistance provided helped address your concerns and that your experience with our support team was as helpful as possible.
We appreciate your feedback, as it helps us continue improving both our products and the experience we provide to our customers.
If you have any additional questions or concerns, please feel free to contact us at [email protected]—we’re always happy to help.
Warm regards,
Cleantra Customer Care Team
Hi dear Christine,
Thank you so much for your wonderful feedback!
We’re delighted to hear that the information about our ingredients and their purpose helped you feel confident in your decision to try Cleantra. We believe it’s important for our customers to have access to clear and helpful information when choosing products for their wellness journey.
We’re also happy to know that the offer helped make your purchase decision easier. We truly appreciate your trust in Cleantra and hope our product meets your expectations.
If you ever have any questions or need assistance, please feel free to contact us at [email protected]—we’re always happy to help.
Warm regards,
Cleantra Customer Care Team
N
Nyra Petree · 写过 3 条评价 · 体验于 2026-07-12 ·
★★★★★
我在 Cleantra 购物的经历……
我在 Cleantra 的购物经历是无缝的,产品的描述清晰易懂。 Checkout was easy, and a Cleantra representative followed up with me immediately after purchasing to inquire about how my experience was and how I learned about the brand.很棒的客户服务!
Cleantra 回复2026-07-14
Hi dear Nyra,
Thank you so much for your kind feedback about our customer support team! We're truly glad to hear that you felt taken care of during your experience with us.
At Cleantra, we believe that service is more than just answering questions — it's about making sure every customer feels heard, respected, and supported.
We'll be sure to share your words with our team. You can always reach us directly at [email protected].
Warm regards,
Cleantra Customer Care
Hi Friend,
Thank you for taking the time to update your review.
We're delighted to hear that you felt heard and that our team was able to respond quickly to your concerns. It's wonderful to know that your subscription was canceled as requested and that your refund was processed promptly.
We truly appreciate your update and hope you'll still have the opportunity to enjoy our product. If you ever have any questions or need further assistance, please feel free to contact us at [email protected]—we're always happy to help.
Warm regards,
Cleantra Customer Care Team