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EMSense

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3.9226 条评价
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关于 EMSense

数据更新
网站
tryemsense.com
分类
家居与园艺
所在地
美国
状态
待认证
近 12 个月
226 条评价
差评回复率
93%(43/46 条)
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商家自述

这是EMSense在Trustpilot的官方页面。EMSense致力于设计精心打造的家用足部按摩仪,帮助您放松身心、享受日常舒适。我们的目标是让足部护理变得简单、便捷、有趣,无论您是在漫长的一天结束后想要放松,还是在日常 routine 中寻找片刻的舒适。每款EMSense足部按摩仪都以易用性为核心,结合轻柔的按摩模式、可选的加热功能和贴合支撑设计,带来舒缓放松的体验。我们的产品专为家庭日常使用而设计,能够无缝融入您的生活,无需复杂的设置或学习成本。我们注重品质、可靠性和持续改进,不断优化设计以提升舒适度和整体用户体验。客户反馈在我们产品迭代中扮演重要角色,我们珍视来自真实消费者的诚实、透明评价。在这个页面上,您将看到已购买EMSense足部按摩仪的认证买家的真实反馈。所有评价都反映个人意见和使用体验,帮助未来消费者做出明智决定。感谢您访问EMSense官方Trustpilot页面,并成为EMSense社区的一员。

以上内容由商家自行提供,未经平台核实。

EMSense靠谱吗?

EMSense(tryemsense.com)在 OK.one 的综合评分为 3.9 分(满分 5 分),基于本站收录的 226 条用户评价,属于家居与园艺分类,口碑一般。77% 的评价为 4 星及以上,18% 为 1 星;商家回复了 93% 的差评;评价主要围绕产品、质量、使用体验。数据最后更新于 2026-09-04。

评价综述

AI 生成

综合4700条评价来看,消费者对这家公司体验很好。大家真心喜欢这款足部按摩仪,觉得它特别舒适、操作简单,而且对缓解小腿和脚部的疼痛、肿胀和麻木非常有效。消费者提到设备加热效果不错,能提供深层舒缓的按摩,显著改善了日常活动能力和放松效果。 不过,也有人吐槽下单过程让人头疼,经常自动添加额外商品,退款也很难拿到。少数消费者对退款延迟和客服不满意,表示拿回钱花了太长时间。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

R
Randy Mack · 写过 4 条评价 · 体验于 2026-07-30 ·

使用足部按摩器的便捷性......

足部按摩器使用的方便性和加热效果。

EMSense 回复2026-07-31

Hello Randy, Thank you for taking the time to share your experience with EMSense. We truly appreciate your kind words and are delighted to hear that you've been enjoying your experience with our product. Your feedback means a great deal to us. If you ever have any questions or would like to share additional feedback, please don't hesitate to contact our support team at [email protected]. We'll always be happy to assist you. Warm regards, EMSense Team

J
James Higham · 写过 6 条评价 · 体验于 2026-07-30 ·

各方面

EMSense 回复2026-07-31

Hello James, Thank you for taking the time to share your experience with EMSense. We truly appreciate your positive feedback and are delighted to know you've been pleased with your overall experience. Your support means a great deal to us. If you ever have any questions or additional feedback, please don't hesitate to contact our support team at [email protected]. We'll always be happy to assist you. Warm regards, EMSense Team

A
April Ammons · 写过 1 条评价 · 体验于 2026-07-30 ·

到目前为止我对此非常满意……

到目前为止我对这个产品非常满意。 我确实希望它能更贴合一点,这样按摩就会更有力。 总体而言,该产品很棒。

EMSense 回复2026-07-31

Hello April, Thank you for taking the time to share your experience with EMSense. We're delighted to hear that you're pleased with the product overall, and we truly appreciate you sharing your thoughtful feedback. Your suggestion regarding the fit is valuable to us, as feedback like yours helps us continue improving our products and customer experience. If you ever have any questions or additional feedback, please don't hesitate to reach out to our support team at [email protected]. We'll be happy to assist you. Warm regards, EMSense Team

A
Alexandria Collins · 写过 1 条评价 · 体验于 2026-07-31 ·

不要购买该产品!

不要购买该产品! 我 7 个月前购买了它,但它停止工作了。我联系了 EMSense,被告知“它是在 6 个多月前购买的,超出了我们的保修期。对于由此可能造成的任何失望或不便,我们深表歉意”。 绝对是犯罪行为。垃圾产品只能持续 600 万,现在让生病的养老金领取者在没有经济能力更换产品的情况下痛苦不堪。

EMSense 回复2026-07-31

Hello Alexandria, Thank you for taking the time to share your feedback. We're sorry to hear that your experience with EMSense wasn't as expected. Our support team has sent you an email in the hope of resolving this issue as quickly as possible. When you have a moment, please check your inbox, as well as your spam or junk folder, and reply to our message so we can continue assisting you. If you haven't received our email, please don't hesitate to contact us directly at [email protected]. Our team will be happy to look into your concerns and work toward a resolution as quickly as possible. Warm regards, EMSense Team

P
Paulette L Haevens · 写过 1 条评价 · 体验于 2026-07-30 ·

我为我丈夫买了这些……

我为我丈夫买了这些,治疗他的 2 型糖尿病脚。他的脚肿胀、刺痛、冰冷,非常不舒服。自从使用这些后,他注意到了一些变化,他晚上睡得更舒服了。 谢谢你!

EMSense 回复2026-07-31

Hello Paulette, Thank you for taking the time to share your experience with EMSense. We truly appreciate your thoughtful feedback and are so grateful that you chose EMSense for your husband. It means a great deal to us to know that you've had a positive experience with our product. Thank you as well for your kind words and support—they truly encourage our team. If you ever have any questions or additional feedback, please don't hesitate to contact our support team at [email protected]. We'll always be happy to assist you. Warm regards, EMSense Team

j
jonny and wanda · 写过 1 条评价 · 体验于 2026-07-12 ·

订单和交货之间的时间范围

EMSense 回复2026-07-30

Hello Jonny, Thank you for taking the time to share your experience with EMSense. We truly appreciate your feedback and are grateful that you chose us. We appreciate you mentioning the timeframe between placing your order and receiving your delivery. Customer feedback like yours helps us better understand our customers' experiences and continue improving every step of the journey. If you have any additional feedback or questions, please don't hesitate to reach out to our support team at [email protected]. We'll be more than happy to assist you. Warm regards, EMSense Team

B
Bernard Olson · 写过 4 条评价 · 体验于 2026-07-24 ·

足部按摩器的效果令人惊讶......

足部按摩器的效果出奇的好。我不认为它们有任何作用,直到我把它们从脚上取下来,脚底的疼痛消失了,它们感觉非常好。它们工作正常,我希望电池能持续更长时间。

EMSense 回复2026-07-30

Hello Bernard, Thank you for taking the time to share your experience with EMSense. We're so pleased to hear that you've been enjoying your experience with our foot massagers, and we truly appreciate your thoughtful feedback. We also appreciate you mentioning the battery life. Feedback like yours is incredibly valuable, as it helps us continue improving our products and the overall customer experience. If you have any additional feedback or questions, please don't hesitate to reach out to our support team at [email protected]. We'll be more than happy to assist you. Warm regards, EMSense Team

C
Chris McDowell · 写过 3 条评价 · 体验于 2026-07-30 ·

该产品给了我一些缓解……

该产品可以缓解我脚部的神经病变。一个大问题,这款足部按摩器终于给我带来了一些改善。 EMSense 的工作人员非常乐于助人、令人愉快且立即做出回应。

EMSense 回复2026-07-31

Hello Chris, Thank you for taking the time to share your experience with EMSense. We truly appreciate your kind feedback and are delighted to hear that you've had a positive experience with both our product and our customer support team. It means a great deal to us to know that our team has been able to provide prompt and friendly assistance whenever you've needed it. Your support and trust are greatly appreciated. If you ever have any questions or additional feedback, please don't hesitate to contact our support team at [email protected]. We'll always be happy to assist you. Warm regards, EMSense Team

C
Candi Encarnacion · 写过 1 条评价 · 体验于 2026-06-22 ·

首先,准时交货没有……

首先,准时交货,没有麻烦,没有问题,而且包装超级好。等待交货没有麻烦。希望它能减轻我正在经历的一些痛苦。总体来说很棒的产品。

EMSense 回复2026-07-30

Hello Candi, Thank you for taking the time to share your experience with EMSense. We're delighted to hear that your order arrived on time, that the delivery process was smooth, and that you were pleased with the packaging. We truly appreciate your kind words and are grateful that you chose EMSense. We hope you continue to enjoy using your device as part of your at-home wellness routine. If you have any additional feedback or questions, please don't hesitate to reach out to our support team at [email protected]. We'll be more than happy to assist you. Warm regards, EMSense Team

J
Jessica Judd · 写过 2 条评价 · 体验于 2026-07-01 ·

我强烈建议任何人从…订购

我强烈建议从 EMSense 订购的任何人在按下最终确认按钮之前仔细阅读每个屏幕并检查每个细节。 我的目的是购买一台足部按摩器。然而,在输入我的付款详细信息后,我的订单中又添加了两个单位。我在几分钟内注意到了这一点,并立即联系了客户服务。尽管我几乎立即报告了这个问题,但我被告知必须等到订单交付后才能做任何事情。 随后,投诉花费的时间远远超过了解决时间,我们进行了大量的重复通信,但进展甚微。尽管 EMSense 最终为我退款了不需要的产品,但我仍然需要为我本来不想购买的产品支付退货邮费。我不认为这是一个公平的结果。 如果您确实遇到同样的情况,我强烈建议您索取您所在国家/地区的退货地址(如果有的话)。与将物品发送到海外相比,这可以显着降低您的退货邮费。 我很高兴不需要的物品最终得到了退款,但整体体验让我非常失望。订购过程、解决问题所花费的时间以及我因退货邮费而被掏空的事实意味着我无法根据我的经验推荐该公司。 **编辑** EMSense 回复:请仔细阅读评论,因为它清楚地说明了从开始到结束所发生的一切。

EMSense 回复2026-07-31

Hello Jessica, Thank you for taking the time to share your feedback. We're sorry to hear that your experience with EMSense wasn't as expected. To help improve your experience and look into your concerns, we requested some additional order details, but unfortunately, we haven't received them yet. When you have a moment, please email us at [email protected] with your order information so our support team can assist you as quickly as possible. We're committed to helping resolve your concerns and look forward to hearing from you. Warm regards, EMSense Team

M
Marie W · 写过 2 条评价 · 体验于 2026-07-22 ·

与(真实)客户合作的好产品......

好的产品和(真正的)客户服务!我有一个问题,并在 24 小时内得到了答复和帮助!

EMSense 回复2026-07-31

Hello Marie, Thank you for taking the time to share your experience with EMSense. We truly appreciate your kind words and are delighted to hear that you had a positive experience with both our product and our customer support team. Providing helpful, responsive service is very important to us, and your feedback means a great deal. If you ever have any additional questions or feedback, please don't hesitate to reach out to our support team at [email protected]. We'll always be happy to assist you. Warm regards, EMSense Team

S
Shanda Stokes · 写过 1 条评价 · 体验于 2026-07-29 ·

不确定结果,直到我坚持……

直到我继续使用它来查看效果之前,我不确定结果。

EMSense 回复2026-07-30

Hello Shanda, Thank you for taking the time to share your experience with EMSense. We truly appreciate your feedback and are glad you gave the device time to become part of your routine. Many customers find that consistency is an important part of their experience, and we're grateful that you chose to share yours. Thank you for placing your trust in EMSense. If you have any additional feedback or questions, please don't hesitate to reach out to our support team at [email protected]. We'll be more than happy to assist you. Warm regards, EMSense Team

J
Jonesy · 写过 6 条评价 · 体验于 2026-07-28 ·

有问题,后来客服解决了

这些有问题,但客户服务在我审核后能够解决问题。

EMSense 回复2026-07-30

Hello Jonesy, Thank you for taking the time to share your feedback. We're sorry to hear that your experience with EMSense wasn't as expected. Our support team has sent you an email in the hope of resolving your concern, and we kindly ask that you check your inbox (and spam or junk folder, just in case) for our message. We're committed to working with you to find the best possible solution. If you haven't received our email, please don't hesitate to contact us directly at [email protected], and our team will be happy to assist you as quickly as possible. Warm regards, EMSense Team

M
Mr Kenneth ch Pickup · 写过 21 条评价 · 体验于 2026-07-29 ·

易于使用的优质产品

易于使用的优质产品,效果积极。送货速度很快,已经推荐给朋友了

EMSense 回复2026-07-30

Hello Mr Kenneth, Thank you for taking the time to share your experience with EMSense. We're delighted to hear that you've found the device easy to use and that you've been pleased with your overall experience. We're also glad to know your order arrived quickly, and we're especially grateful that you've recommended EMSense to your friends. Your support and trust truly mean a great deal to us. If you have any additional feedback or questions, please don't hesitate to reach out to our support team at [email protected]. We'll be more than happy to assist you. Warm regards, EMSense Team

M
Marcus Bland · 写过 1 条评价 · 体验于 2026-07-29 ·

干得好,正是我所需要的。

帮助缓解脚部肌肉刺痛。

EMSense 回复2026-07-30

Hello Marcus, Thank you for taking the time to share your experience with EMSense. We're so pleased to hear that you're enjoying your device and appreciate your kind feedback. It's wonderful to know that EMSense has been a valuable addition to your daily routine. Our goal is to provide a comfortable, easy-to-use, at-home solution designed to support overall foot comfort, and we're grateful you chose to share your experience. If you have any additional feedback or questions, please don't hesitate to reach out to our support team at [email protected]. We'll be more than happy to assist you. Warm regards, EMSense Team

J
Julia steer · 写过 8 条评价 · 体验于 2026-07-28 ·

很棒的客户服务

我就购买事宜联系了顾问,并得到了快速及时的答复。顾问非常乐于助人并回答了所有问题, 这让我对公司和我的购买充满信心。

EMSense 回复2026-07-30

Hello Julia, Thank you for taking the time to share your experience with EMSense. We're thrilled to hear that our customer service team was able to provide you with prompt, helpful support and answer your questions. Providing responsive and knowledgeable assistance is something we take great pride in, so it's wonderful to know that your experience gave you confidence in both our team and your purchase. Your kind feedback means a lot to us. If you have any additional feedback or questions, please don't hesitate to reach out to our support team at [email protected]. We'll always be happy to assist you. Warm regards, EMSense Team

W
Willem Dijkstra · 写过 4 条评价 · 体验于 2026-07-29 ·

在我之前的负面评论之后……

在我之前的负面评论之后,诚实要求我对 EMSense 解决问题的方式表示赞赏和尊重:我的订单总额 EA1C125469,即 201.87 欧元将被退款,订单将被取消。 一旦我看到我的 Visa 卡已记入贷方,我将按原计划重新订购 2(两)台足部按摩器。

EMSense 回复2026-07-30

Hello WIllem, Thank you for taking the time to update your review. We truly appreciate your kind words and are grateful for the opportunity to resolve your concerns. We're pleased that a satisfactory resolution was reached and sincerely appreciate your patience throughout the process. It means a great deal to us that you've chosen to place your trust in EMSense again, and we look forward to providing you with a smooth experience moving forward. If you have any additional feedback or questions, please don't hesitate to reach out to our support team at [email protected]. We'll be more than happy to assist you. Warm regards, EMSense Team

S
Steve Armitage · 写过 2 条评价 · 体验于 2026-07-29 ·

客户服务是一流的

客户服务是一流的。 我有问题,他们很快就有了答案。

EMSense 回复2026-07-30

Hello Steve, Thank you for taking the time to share your experience with EMSense. We're delighted to hear that you had such a positive experience with our customer service team. Providing friendly, knowledgeable, and timely support is something we truly value, so it's wonderful to know our team was able to answer your questions quickly. Your kind words mean a great deal to us. If you ever have any additional feedback or questions, please don't hesitate to reach out to our support team at [email protected]. We'll always be happy to assist you. Warm regards, EMSense Team

D
David · 写过 3 条评价 · 体验于 2026-07-29 ·

小心这家公司的狡猾……

谨防这家公司狡猾的订购设置。我在不知不觉中被收取了订阅费用,当我尝试取消时,我发现他们自己的网站不允许这样做。由于该公司偷偷摸摸的购买设置,我立即向他们的支持人员发送电子邮件取消,但他们回复说该商品已经发货,并希望我在收到商品后完成退款流程。尽管该网站声称已经发货,但仍未更新发货详细信息——这看起来像是避免退款的借口。 更新 – 多次电子邮件交流但没有解决。他们告诉我如何从他们的网站取消订阅,这实际上不可能手动完成。他们甚至问我是否想彻底取消,但没有继续,并要求我再次通过他们的网站取消。感觉就像我在和机器人说话。还是没有退款。 更多更新 - 他们承认订阅错误,但他们没有取消订阅 - 相反,当我多次明确告诉他们取消订阅(句号)时,他们不断询问我是否要暂停 1、2 或 3 个月,因为它不会让我从头开始这样做。公司做法很差!!不要购买,否则你会后悔的。 延长更新——在与感觉像机器人的人进行了 10 多次电子邮件交流后,终于取消了订阅。仍在等待我购买的退款。 更多更新 – 在公司首次确认产品已发出后 12 个多小时后,终于收到了我的跟踪详细信息。不要相信这家公司所说的任何事情。他们本可以在发货前取消订单,但他们选择不这样做。更新-这一定是最恼人的公司,每两个小时发送一次电子邮件,要求你审查你的购买,但你不能。非常狡猾!!这个时候就让人难过了!

EMSense 回复2026-07-30

Hello David, Thank you for taking the time to share your feedback. We're sorry to hear that your experience with EMSense wasn't as expected. Our support team has sent you an email in the hope of resolving this issue as quickly as possible. When you have a moment, please check your inbox, as well as your spam or junk folder, and reply to our message so we can continue assisting you. If you haven't received our email, please don't hesitate to contact us directly at [email protected]. Our team will be happy to look into your concerns and work toward a resolution as quickly as possible. Warm regards, EMSense Team

C
Claudia · 写过 1 条评价 · 体验于 2026-07-25 ·

问题已解决

他们向我收取了两次费用。 我立即打电话 - 拿到答录机并按 1 取消,但订单仍然完成。 现在,我找不到电话号码了。 我也发了电子邮件。 他们说已经发货了。 不可能的!!我已要求我的银行拒绝收费。 但是,可能需要支付退货运费。 这家公司对我来说似乎不合法。 更新:我收到了第二笔订单的退款。然而,他们把两个盒子都寄了。我退回了一件-退回发件人-拒绝。 所以问题已经解决了。他们还回复了几封电子邮件。 只是订购时要小心。

EMSense 回复2026-07-30

Hello Claudia, Thank you for taking the time to share your feedback. We're sorry to hear that your experience with EMSense wasn't as expected. Our support team has sent you an email in the hope of resolving this issue as quickly as possible. When you have a moment, please check your inbox, as well as your spam or junk folder, and reply to our message so we can continue assisting you. If you haven't received our email, please don't hesitate to contact us directly at [email protected]. Our team will be happy to look into your concerns and work toward a resolution as quickly as possible. Warm regards, EMSense Team

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