Ulike

Dear Customer, Thank you for your honest and gracious review! 🌟 While we're sorry to hear that your device stopped working after two weeks — which certainly shouldn't happen — we're truly grateful for your understanding that manufacturing defects can sometimes occur. Most of all, we're glad our team was able to respond promptly and provide a replacement to make things right for you. 💛 Your appreciation means the world to us, and we're honored that you gave us the opportunity to resolve the issue. Thank you for your trust in Ulike — we're here for you whenever you need us. Warmly, The Ulike Team

Dear Freya, Thank you so much for taking the time to share your experience with the Ulike Air 10. We’re delighted to hear that you’ve been seeing great results after two months of use. You’re absolutely right—consistency and following the recommended schedule really make a difference, and we truly appreciate your dedication. It’s also wonderful to know that you find the device easy to use and convenient enough to fit into your routine, even while relaxing and watching TV. Thank you again for your trust and support. If you ever have any questions or need assistance, please feel free to reach out anytime. Warm regards, Ulike Customer Support Team

Dear Katie, Thank you so much for the thoughtful review and for trusting Ulike! We’re thrilled to hear it’s comfortable and painless for you—and we love that you discovered us through Gabi. For best results, a little consistency goes a long way: Weeks 1–8: use every other day. Before each session: shave the area so the light can reach the follicle more effectively. We’re especially mindful of users with PCOS, and we’re here to support you on that journey. If you’d like a personalized plan (settings, cadence, tips), please reach out to [email protected] —we’re happy to help. Thanks again for sharing your experience and for being part of the Ulike community! The Ulike Team