Ulike (ulike.com) has a 4.5 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Unfortunately I had to return it due to not seeing much difference around the bikini area. Granted, I have thick hair so I understand it would be harder. Customer service was very helpful and informative. Refunded no problem however took a while for the whole process. Still great tho!
This is the best out of all of the ones I ever used also I have been using it and never had any problems with it I love it so much thank you for come up with this thing and the price is better then going to the salon for a one time treatment
Dear Bib, Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you love your Ulike device and that it has become your favorite among all the products you have tried. It means a lot to us to know that you have been enjoying a smooth experience and that our product has helped you achieve salon-quality results from the comfort of your own home. Your support and kind words truly encourage us to continue creating effective, convenient, and affordable beauty solutions for our customers. We are especially happy to know that you find it to be a great value compared to salon treatments. Thank you again for choosing Ulike and for being a valued part of our community. We hope you continue to enjoy your Ulike experience! Best regards, The Ulike Team
Obsessed, It’s only been three weeks but I am already seeing results. No pain and dare I say I actually enjoy it? The repetition is actually relaxing. I just listen to an audiobook and flash away!
I’ve been using the Ulike hair removal system for about 2 weeks now. It is hard to tell how well it works since I normally don’t need to shave as often as I have been to stay on schedule but it does seem that the hairs that do grow back are definitely softer and regrowth of the bikini line is much less. And less irritating. Looking forward to seeing how this has helped in the long haul
Dear Michelle, Thank you so much for taking the time to share your experience and for giving Ulike a five-star review! We are delighted to hear that you have already noticed softer regrowth, reduced bikini line hair growth, and less irritation after using your Ulike hair removal system for just two weeks. Since IPL hair removal works gradually by targeting the hair growth cycle, consistent use according to the recommended schedule is key to achieving the best long-term results. We truly appreciate you sharing your journey with us and are excited for you to continue experiencing the benefits of your Ulike device. We hope it helps you enjoy smoother, more comfortable skin and greater confidence over time. Thank you again for choosing Ulike and for being a valued member of our community. Best regards, The Ulike Team
In 2026 to witness amazing customer support is rare and Ulike has impressed me very much after my device malfunctioned & they sent a replacement as soon as posible . I am very impressed
Dear Mike, Thank you so much for taking the time to share your wonderful feedback with us. We are truly delighted to hear that you had a positive experience with our customer support team. We understand how frustrating it can be when a device encounters an issue, and we are glad that we were able to assist you promptly and provide a replacement as quickly as possible. Your kind words and recognition mean a lot to our team. Providing reliable products and exceptional customer service is always our priority, and we truly appreciate your trust and support. Thank you again for your 5-star review. We are grateful to have you as part of the Ulike community and hope you continue to enjoy your device. Warm regards, The Ulike Team
This company is a scam. I asked multiple times to return the ulike air 3 device during the trial time because I had used it exactly as instructed and although it did work a bit, it was nowhere near the level advertised. When asking to return each time they would not let me. They would ask how I was using it, if I had polycystic ovaries or other conditions and told to up the usage that was recommended or keep using past the trial end. If after then they could give a small discount if it still wasn't working. I kept saying I was using exactly as directed in the instructions and that I had the optimum very pale skin and dark hair. I was saying over and over that I only wished to return because it wasn't working as promised but still they would not allow me to return or give me details of how to start the return. I gave up in the end because I didn't have the fight in me at the time to take it further as I was grieving after my mother died. They are breaking the law by offering a trial and refusing returns. I'm considering reporting the company for fraud and false advertising. They clearly do this all the time and I don't want to stay silent and let them scam other people.
Hi Hannah, We are truly sorry to hear about your experience and the distress this situation has caused. Please accept our sincere condolences for the loss of your mother. 💛 We take your feedback very seriously and want to look into your case personally. Please email us directly at [email protected] with your order details, and our team will review your case and ensure it is handled fairly. We want to clarify that our 100-day trial policy is clearly outlined on our website, and we are committed to honoring it. If you felt that your return request was not properly addressed, we sincerely apologise — that is not the experience we want any customer to have. Please give us the opportunity to make things right. We are here to listen and help. Sincerely, The Ulike Team
I use the red light face mask almost daily and consistency is key. I also did research looking through evidence based peer reviewed dermatology academic journals and found that this product quality has shown it is an effective treatment in small sample size experimental research to improve skin quality
My machine stopped working about three weeks ago. I have tried multiple times to contact them through email with no response. This machine was very expensive and now it does not work.
Dear Rafaela, Thank you for bringing this to our attention, and we sincerely apologize for the frustration you've experienced. We're very sorry to hear that your device stopped working and that you haven't received a response to your previous emails. This is certainly not the level of service we strive to provide, and we understand how disappointing this must be, especially considering your investment in the device. We would like the opportunity to investigate this issue and help you resolve it as quickly as possible. If you haven't already, please contact us at [email protected] with your order number and a brief description of the problem (or simply reply with the email address used for your purchase). Our support team will review your case promptly and work with you to find an appropriate solution. We sincerely appreciate your patience and the chance to make this right. Kind regards, The Ulike Team
Ulike works very very well for both my sister and I. When I misplaced a part, they offered to replace it at no additional cost.
Dear Grace, Thank you so much for your wonderful 5-star review! We're thrilled to hear that the Ulike device has worked so well for both you and your sister. It's especially rewarding to know that you've had a positive experience not only with the product but also with our customer service. Providing reliable support and ensuring our customers have the best possible experience are always our top priorities. We're glad we could help when you needed a replacement part. Thank you for your trust, support, and recommendation. We truly appreciate you taking the time to share your experience. If there's ever anything we can assist you with in the future, please don't hesitate to reach out. Warm regards, The Ulike Team
I love the red light mask from U-like. The multiple settings for firming, acne, and skin barrier protection helped my skin glow!
I purchased the Ulike Air 10 about a year and a half ago and it has been such an amazing purchase! I am literally almost hairless and I LOVE IT! Takes time and consistency but the results are phenomenal!
Dear Fizzah, Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you have had such an amazing experience with your Ulike Air 10 and that you are seeing such fantastic results after using it consistently. Your kind words and recommendation mean a lot to our team. We truly appreciate your trust and support over the past year and a half. Hearing that our product has helped you achieve the smooth, hair-free results you hoped for is the greatest encouragement for us to continue improving and creating better products for our customers. Thank you again for your 5-star review and for being a valued member of the Ulike family. We hope you continue to enjoy your Ulike experience! Warm regards, The Ulike Team
I have been using the Ulike X for over one year and have been very happy with the results. It leaves the treated skin silky smooth!
Don’t buy this company,I had bad experience with them,because they are driver is no responsibility leave my item front hallway at my front house,someone saw that took my item mad problem for…
Hi Cindy, Thank you for sharing your experience, and we are truly sorry to hear about what happened with your delivery. This is not the level of service we want our customers to have, and we completely understand your frustration. We take delivery issues very seriously and will address this with our shipping partners to prevent similar situations in the future. If you haven't already, we kindly ask you to reach out to our customer support team at [email protected] so we can look into your case personally and find a fair resolution. We hope you'll give us a chance to make things right. 💛 Sincerely, The Ulike Team
It's amazing experience in Ulike very helpful and have a patient until you received the items...
Dear Bindi, Thank you very much for taking the time to leave us a 5-star review. We are truly glad to hear that you were satisfied with our great and quick customer service. Providing fast and helpful support is something we continuously strive for, and your feedback means a lot to our team. At Ulike, we remain committed to delivering both high-quality products and efficient customer care to ensure a smooth experience for every customer. If you ever need any further assistance, please don’t hesitate to reach out. We are always here to help. Warm regards, The Ulike Team
I misplaced my charger, went online and chatted with a representative who kindly is sending me a new one. I love my red light mask, it's comfortable and easy to use.
Dear Claire, Thank you very much for taking the time to share your experience and for your kind 5-star review. We are delighted to hear that you love your red light mask and find it comfortable and easy to use. We are also pleased that our customer service team was able to promptly assist you in arranging a replacement charger after you misplaced it. At Ulike, we are committed to providing high-quality products along with attentive and responsive after-sales support. Your feedback is truly encouraging for our team. If you need any further assistance in the future, please feel free to contact us at any time. We are always happy to help. Warm regards, The Ulike Team
Great device with a multitude of settings! Sits very comfortably on my face and does not weigh my head down. The only disadvantage is the wire. Wish they would make a wireless version. :)
First I ordered the device the ordering and delivery process was smooth and i got so many complementary items. I love the bag that comes with it I used it regularly and amazed by the results, my very thick neck hair all disappeared After three months my device broke and I contacted the team, I received my replacement device within a month. They were so helpful. I am so thankful that I chose Ulike
Dear Rutaba, Thank you so much for taking the time to share your wonderful experience with Ulike and for leaving us a 5-star review! We are truly delighted to hear that your ordering and delivery experience was smooth and that you enjoyed the complimentary gifts—especially the storage bag. It means a great deal to us that these little touches added to your overall experience. We're even happier to know that you've achieved such amazing hair removal results. Hearing that your thick neck hair disappeared after regular use is incredibly rewarding, as helping our customers feel more confident is exactly what we strive for. We also appreciate your understanding regarding the issue with your original device. While we're sorry that it stopped working, we're glad our support team was able to assist you and provide a replacement as quickly as possible. Your patience throughout the process means a lot to us. Thank you once again for choosing Ulike and for trusting us with your hair removal journey. Your kind words encourage our entire team to continue delivering high-quality products and exceptional customer service. We truly appreciate your support and look forward to being part of your beauty journey for years to come. If you ever have any questions or need assistance, please don't hesitate to reach out—we're always here to help. Warm regards, The Ulike Team
Its such a good product and customer service was excellent, no stress and no doubts
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