UltraServers is a premier game hosting provider dedicated to delivering high-performance infrastructure without the "premium" price tag. Founded on the principle that top-tier gaming should be accessible to everyone, we offer industry-leading Minecraft and Hytale server hosting for just $1/GB. By leveraging the raw power of AMD Ryzen 9950X and 7950X3D processors combined with DDR5 RAM and NVMe SSD storage, we ensure your community enjoys a lag-free experience.We take the complexity out of server management. Our customized Pterodactyl-based control panel allows for instant setup in under 30 seconds and features a one-click installer for over 15,000 Minecraft modpacks and plugins from CurseForge, Modrinth and FTB. Whether you are running Vanilla, Forge, Fabric or Bedrock, our platform scales with your needs, providing integrated task scheduling, automated offsite backups and full FTP access at no extra cost.Reliability and security are at the forefront of our service. We maintain 24/7 server availability supported by a global network of data centers in North America, Europe, Asia and Australia. Every server is shielded by advanced 3+Tbps DDoS protection covering L3, L4 and L7 layers to keep your connection secure from volumetric and application-based attacks.At UltraServers, we let our performance and features speak for themselves. We stand behind our service with 24/7 expert support, aiming for sub-30-minute response times, and a risk-free 7-day money-back guarantee. We are committed to providing a transparent, powerful and user-friendly hosting environment for gamers worldwide.
Reviewers overwhelmingly had a great experience with this company. Consumers often praise the extremely affordable pricing combined with flawless server performance, reliable connections, and a very easy-to-use control panel. People consistently highlight the incredibly fast and exceptionally helpful support team, noting that expert assistance on various technical issues is provided almost instantly at any time.
Some reviewers were not happy with the customer service, mentioning unhelpful template replies or support tickets being closed unexpectedly. A few people also reported occasional technical difficulties, such as unexpected server crashes during large player events, hardware limitations, or noticeable latency issues in specific global regions.
Title: 4.5 HOURS WAITING FOR A 30-SECOND TASK - AVOID AT ALL COSTS!
I am giving 1 star only because there is no option to give zero. I have been waiting for 4.5 HOURS just to have one backup file unzipped. This is a task that takes exactly 30 seconds via CLI, but their support is either completely incompetent or they simply don't care.
Instead of helping, the agent (Andrés) wasted my entire night with ridiculous delay tactics, asking for a SHA256 signature for an 8GB file at 2 AM! I work in construction—I am a professional, serious man, and I don't have time for these childish games. I stayed up all night while my community was offline, only to receive 'copy-paste' template replies.
They took my money but refused to provide the most basic technical support. This isn't a hosting service; it's a nightmare. I’ve already moved my files and I’m demanding a full refund. DO NOT waste your breath or money here. Total lack of respect for customers' time and work.
P.S. Date of experience was 01/31/2026 but now it's 02/01/2026 because of them.
After using UltraServers for a few months, I got nothing other than good things to say. Good support, super good prices and the Discord community is friendly and is also happy to help if you need assistance with practically anything. The hardware is exellent and performance is super good. They even support using G-Cash, PayPal and Card payments.
I can not recommend them enough for your hosting needs.
Best host ever for pretty much anyone, no other server hosts come even close to beating the cost and quality relation ultraservers offers and your think there isn't any support, or that they sacrificed a lot of features, but nope, you get plenty of great features like lots of backups, multiple ports, mysql databases, has a good amount of storage to start with and they work on fixing issues quickly. Also I heard that support is great which is a good plus to have since many less experienced people will definetly need help. Can't give much opinion on that since I haven't required server support since I have 4 years of experience running Minecraft servers.
Even if the prices increase by over 75% aka, 1.75 dollars by gb due to ram shortage or whatever other reasons, it still be the cheapest host out there where you can get one of the bests CPUs to run your server out there in the market which is the ryzen 9950x or the ryzen 7950x3d
Terrible servers. They advertise 'lag free servers' and when I get my server that I ping 200ms to (I was running fine on a 700ms server), I endlessly time out. And it's not just me. This happens to EVERYBODY on my server. In the past week there's been 243 time outs spread amongst 7 active members. I've tried everything their support said and nothing works. They can take a week to respond with something that won't work or they just miss important points. Very disappointed that I'm paying money for this. I got the same experience but less time outs ON A FREE SERVER.
Best Minecraft server hosting as far as I know. I tried multiple hosting and they have either bad CPU or very bad internet. But this hosting has very good CPU, it can handle 17 players at once on heavy modded bedrock server without any lags. I only encounter lag when I have 20 players but I use the cheapest plan they have just 43$ yearly which is impressive so using better plan will probably fix it but I'm poor and my mom is kinda homeless. But this hosting 99.8 points out of 100
I asked vor a server in Europe and even they couldn't help me with that, I had a friendly answer in literally no time.
Considering changing when there are the options I need.
So ive been hosting a long time with UltraServers, been setting other people up as well(the guest accounts are amazing). First of all the customer service is a 10 out of 10, through discord they will help you so fast and thoroughly with any questions; new or experienced.
Besides that customer service is a nice thing but the servers been also 10 out of 10. while hosting for multiple regions the ping is even manageable if i join a US server (im from europe).
RE: Ticket #US-156193
A dissapointingly dismissive "solution" to a database problem on a server that has been working perfectly fine with no changes for the last 20 months.
Very dissapointing indeed!
Update: Sorry, I meant to do this sooner.
I submitted another ticket a week later and the problem was resolved in the manner i had come to expect, quickly clearly and completely. Thank You! Back to 5/5 stars for you guys.
Came across ultra servers for my Australia mc network, as I have seen them powering other networks before and the pricing looks cool, support team took 5 minutes to first respond on the live chat, normal, I asked them a few questions, about their servers, net speed and location, they answered both the server and the location and just say they are running a speed test on the server after 7 minutes of silence. I still wasn't told what's the uplink speed is. Okay that's fine, still going ahead, I asked them if they have a proxy plan, they do! Great? Right? Apprenately they have a TOS that prevents you from chaining other providers servers if you using their proxy because of bandwidth issues, fine, I'm going to have to have my entire backend, they did allow me 1 external server as an exception, which did granted 1 star.
Why 3 ⭐ then? Not 4/5?
Because the fact that on their pricing nor the FAQ they ever mentioned that you are not allowed to use another provider servers when you are using proxy on ultra servers, it's only on their TOS, so please! Add a note somewhere on the pricing or something, if you didn't read or missed the part on TOS and you chained your external servers, well your servers can get suspended!
The 2 stars are coming from the amazing support and the powerful servers, if they have ever put a note on the pricing that you are not allowed to use another server if you are using ultra servers as proxy, this would have been a 4 ⭐
Panel wise, modified pterodactyl, I am also slightly annoyed at the fact that the file managers are split into pages as I think they want to keep the theme tidy? But being honest for me on ultrawide screen there's so much gap at the bottom so it becomes a half screen file manager.
Going to give ultra servers 3 ⭐, I wish to see the improvement.
While they provide speedy servers and quick support, they tend to promise things they can't keep. Also, they never add more games.
I had 3 bad experiences:
1. I was a beta user as the early stage, and we got offered a special lifetime discount. I never got it, even having chat on their Discord showing feedbacks I provided as user, I was not allowed to get it.
2. When they pushed a new renewable major discount, I choosed the best tiers that made sense to me. I've asked their owner if I could switch to game servers that are not yet supported and I was told "yes, open a support ticket when you are ready". When I was ready to ask for a game server that was not offered, I opened a support ticket, and I was told it was not possible. I bought the offer also because of that, as they only host 7 games.
3. Before ordering, I asked if I could switch to another game and keep my special price (see 2). I was told yes as long as I keep the offer. In the past we even had a button to switch the game and this was not changing the price at all. The only condition was to stay out of Minecraft if it's not a Minecraft offer, which made sense to me considering how heavy Minecraft can be. I was also told I'd get a similar tiers as the one I bought (reminder, it was a high tiers).
Few days ago I wanted to switch for a game they still support, I was told I'd have to switch on a new pricing which would make me loose my special pricing. When I've informed about what I was told, fortunately they accepted to switch for free for this time, without changing my pricing. While I'm thankful at least I was allowed to switch for this time, I feel betrayed about false advertisement I got when I bought the offer.
And one of the worst part, is that I can't find past chats because they archive it away from public view.
This company provides speedy servers and fast support. But on the side, they do fake promises and offers. I think this offer will be my last one, I'm not ok to be fooled.
Note that I'm an advanced user, meaning I never need technical support.
Their support team through Discord is extremely knowledgeable and helpful with any questions or issues that arise. I've had two separate issues resolved in the matter of minutes thanks to their support team.
The provided hardware for their Minecraft servers are fantastic. I haven't experienced any problems with performance or loss of data.
If you can't host a server on your own hardware I would highly recommend using UltraServers.
Idk how customer service is so quick with it. Love the console cheat detector and thanks for making it easy to mod the server. Its also insanely quick, holding around 12 people with 200 mods each, held by a $15 server provider. I got recommended this server provider by a youtuber that recently revieved server hosters. Man the value you get is insane. No comments. Customer service responded within minutes btw crazy.
It is good when it works.
Pros:
- Good panel
- Great performance
- Stable Minecraft Servers
- Fast customer support, though not the fastest. For example, Pebblehost’s customer support was noticeably quicker in my experience.
Cons:
- Doesn’t appear to own its own hardware (from what I understand, the servers seem to be hosted or co-located with RoyaleHosting, based on an IP lookup).
- The panel was down three times within two days after I purchased, due to DDoS attacks, panel update and a "quick" hotfix? that lasted about 45min.
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