About usWe are online store of beautyBuy cheap & quality cosplay wigs, colored contact lenses/circle lenses, skin & eye care products culled from Japan & Korea.Shop now
Demanding reviews before product has shipped or arrived is weird and rude.
I haven't gotten my product in yet. And actually upon checking out it demanded me to review the lenses I hadn't even tried before they even shipped. At least wait until the package is confirmed at its destination before demanding a review. That's not very useful for either of us. I am planning to review the lenses once I receive them but not before!
As a whole, your customer service is awesome. Never had any issues with you guys in the past, however i still haven’t received my order which was placed 2 weeks ago.
Would have given a better review but the only thing that’s a letdown is the super slow shipping process. Even after paying extra for rushed shipping it took 2 weekdays to actually ship it out and another 4 in customs alone then one more day to actually deliver the package. The contacts were great though.
Shipping is unclear and said it would take up to 10 days. I ordered my item on the 2nd of December and now it’s the 1st of January.. and it’s still in Germany and i live in the USA... very disappointed.
Shipping sucked and took forever, much longer than it should have, but the contacts work great
UNIQSO 回复2019-12-31
Hi
Please note shipping duration is exclusive of processing duration that is about additional 2-3 business days. We only work from Mon to Friday, we hope you are aware of this :) Also, its a busy season so once the package has been shipped, its completely in courier's control when to deliver the package. For assistance and track/trace please email [email protected] :)
I ordered some contacts on Nov 29 that said that would arrive in 15-20 days, it's now been 29 days and I don't have them. And the tracking information has only been updated 3 days since ordering them, very disappointed because I had many people recommended this company.
My package is taking a long time I’ve been waiting for I believe more then a 8 days I understand it’s Christmas things can be hectic but the tracker isn’t very clear with it just says the same thing the day I bought it ☹️
UNIQSO 回复2019-12-24
Hi, Thank you for your review. Kindly understand that shipping is beyond our control. We hope you get you package soon :)
The shipment was fast . , perfect. But the color were not what I wanted . In the video looks darker . But when i tried them , the color was very different.
Thanks anyway
UNIQSO 回复2019-12-29
Hi, please note contact lenses tend to look different on every color. They may not look exactly what they appear on your friends eyes. When in doubt about the colors please drop us a message and we will help you find the best :)
I only got my contacts, not my wig. But it was of good quality what I did get.
UNIQSO 回复2019-12-29
Hi, we ship contacts from Malaysia and wigs from our warehouse in China.
You will receive wig later in time. For track and trace please email to support
@uniqso.com
Delivery is extremely slow and no updates on where the package is. I can't even get a detail search with the tracking number. I know the product will be good because I've ordered from this company before but unsatisfied with the delivery communication. Especially around the holidays
UNIQSO 回复2019-12-18
Hi.
Delivery information takes time to be uploaded. You can email [email protected] for track and trace. :)
I ordered 3 products and was not notified that 2 of the products I ordered were out of stock until after I purchased them thankfully they were quick to respond to my email about them and I was able to get change them out for a different color
UNIQSO 回复2019-12-12
Thank you for your valuable feedback. We hope you receive your package soon and come back to rate us again :)
Need to be clear whether or not x1 means one lens or one pair for new cosplayers/lens wearers/etc. I had no idea what I was doing and made that mistake.
UNIQSO 回复2019-12-12
Hi, We sell in pairs so 1 means 1 pair of lenses :)
I ordered a pair of lenses with mixed power and I got both of them with the same power. Moreover they were actually two different models. Totally disappointed.