UNIQSO

Took 2 weeks to finally ship

When I ordered the contacts, it said it would be to my house in about 2 weeks, 2 weeks go by and I get a email saying they just shipped. After 2 weeks. I could of miss read something but I doubt it. And if that is the case it qasnt clear at all.

Needs alot of work

After reading the reply all I can say is that dose not fox the problem when someone pays for express shipping you have still lost our business moving forward we will find another company as this one cant give straight answers

Still didn't get the product

Had yet to receive purchase or receive…

Had yet to receive purchase or receive up to date tracking

Awful customer service

Awful customer service! The contacts I purchased are fine but when I received my order it was missing one pair of contacts that appeared to have shipped with the rest of my order. No big deal it was probably just a mistake so I reached out to let them know. I don't even think they bothered to look at what they had claimed to have shipped and just gave me a rudely worded response about how the contacts I was inquiring about aren't able to be shipped and that there is a notice on their site about it. Well that's nice but my shipping info stated that they were shipped with the rest of my order. Won't be buying from them again since they were rude and not helpful in any way. Edit: They are liars as well as rude. No help has been received and now they are trying to charge me shipping on an order they didn't do correctly.

Ordered wigs and contacts all 3-5 day…

Ordered wigs and contacts all 3-5 day guaranteed shipping , got only the contacts, the wigs haven’t even been shipped yet. I would like to know what is going on.

Product itself was satisfactory

Product itself was satisfactory. I didn't appreciate the extended wait for shipment when paid extra for 2-3 day shipping. I complained and got an email from customer service that they had delays due to the virus, and I understand that. I was just never informed prior to purchasing that there were delays expected.

shipping

I ordered nearly 13 days ago and the tracking says the last update was the 18th and its now the 22nd.

Somewhat Okay

First of all the packaging took six days rather than 3 to 5 days I was a little bit worried it didn’t notify me that I was here today but I was super happy that I got to see him open them up and I’m really happy that I did get like a free contact lens case what I didn’t like is that a piece of the doll contacts kind of broke and then I can’t see out of that one just barely. I did like the anime sweet black ones they were a lot more comfortable. But the doll ones were not. Shipping was not all that great I did appreciate the little message that came with it I’m glad that I bought it from it but $50 for just two contacts and shipping not really worth it would I use these contacts again yeah definitely when I get some more practice

Do not use the DHL shipping option

Do not use the DHL shipping option, it's behind schedule and near impossible with its tracking feature.

Good Contacts; Bad Customer Support.

I've ordered from Uniqso multiple times now, and have had little to no issues. The contacts are always comfortable and look amazing on my eyes. Unfortunately, on my latest purchase, my order never arrived. After waiting a week, I tried to track the package off of the Uniqso website itself, and it said the order did not exist despite the money in my bank account being taken. I tried emailing support and got no response. A month passes and I email them again, detailing the problem. They respond this time, but I am given the basic 'copy-and-paste' answer they email everyone. I'm disappointed this is the only response I got, and I am still out of $25 dollars and a pair of contacts.

I did not get my order jet I can‘t…

I did not get my order jet I can‘t review it.

Extremely slow delivery ordered March…

Extremely slow delivery ordered March 31 and April 17 hasn't been delivered yet

Arrived promptly, good pricing

Arrived promptly. Ordered two sets of colored contacts. One was perfect. The other had one contact that has some kind of defect, it's not visible but it causes irritation in either eye it's put in, no matter what I do (as far as I can guess there's a problem with how it domes that causes it to not sit flat on the eye everywhere, and therefore allows for scrunching when I blink). I didn't contact for a replacement or anything, because frankly the price for both pair was what I was willing to pay for 1 so I'm still happy with just having one good set.

Got the wrong pair

I normally love my Uniqso orders, but this time I received the wrong pair of contacts! I ordered the Fruit Blue contacts, which I have had before and loved, and got something completely different. They were the right prescription, but the diameter was smaller and it was more purple than blue. The other pair I ordered was very nice. I will still order again, but I am disappointed by these contacts.

Thank you for keeping me updated with…

I ordered my contact lenses to arrive in 2 to 3 days and it’s been almost a week I also paid for the delivery to be here quicker they haven’t responded back and I’m still waiting I’m so sad

Im sad of change the middle shipping…

Im sad of change the middle shipping method. When I was buying from you ,year ago,there was shipping named EPX(8-10days) -(that was royal mail shipping, that shipping was very great,and fast I received products in about 7 days! I thought it was here for now. But not ,my shipping was the DHL Packet Plus(shipping by dhl ecommerce) and I'm waiting about 13 days and it's still not In my country..I'm disappointed

Talia Muierle美国 · 写过 1 条评价 · 发表于 2020-04-06

Not my First Choice

Okay so I’ve ordered from Uniqso a few times in the past. First time I ordered it got here later than the guaranteed date. Didn’t get in time for a con but whatever. Second time it was fine, I made a mistake while ordering and was able to message customer service before shipping so it turned out okay, but the lenses I got were really uncomfortable compared to the same color and brand I bought somewhere else. My most recent order everything went smoothly, got my email that the item shipped, got a tracking number. But it didn’t actually ship. The tracking never updated and I had to mail them to request a refund, and the customer service was trying to fight it. I think I’d rather just order somewhere else.

I haven't received my contacts yet 😣

I haven't received my contacts yet 😣. I'm sure it has something to do with the COVID-19 virus. Slowing down delivery time. Who knows. Either way if possible can't wait to try them on.

takes a lot of time to arrive