Unlogical Poem is an independent fashion designer brand designed by Timmy tian, (also chief editor and co-founder of the conceptual fashion lifestyle magazine- Little thing Magazine), a graduate from Sichuan Art Institute fashion design major.We are an original womenswear design clothing brand, Unlogical Poem.The brand was founded in 2015.The company mainly focuses on women's wear, but it also offers accessories, bags and other fashion items.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the clothing is exceptionally well made, featuring gorgeous designs and lovely details. Reviewers are consistently delighted by the unique and high quality items that arrive nicely packaged. Consumers also note that shipping is generally fast and the ordering process runs smoothly.
However, some people mentioned that certain packages never arrived or went completely missing in transit. A few other people also felt that the sizing ran quite small or resulted in ill fitting garments. Reviewers also pointed out that selecting the right size can be tricky due to differences in overseas standards.
The jacket is magnificent, with beautiful details like the elephant buttons and circus-themed patches. Placing the order was easy and smooth and I received it in a very short timeframe! That’s definitively a 10.
unlogicalpoem.store 回复2024-12-10
Thank you for your favorable review of our store and we look forward to your next purchase. If you have any comments or other questions, please email us. And you can follow instagram@unlogicalpoem to check our store updates. 😘
The vest is an amazing accessory! The color and craftsmanship are great. Will love it for years to come.
unlogicalpoem.store 回复2024-12-10
Thank you for your favorable review of our store and we look forward to your next purchase. If you have any comments or other questions, please email us. And you can follow instagram@unlogicalpoem to check our store updates. ❤️
Thank you for your favorable review of our store and we look forward to your next purchase. If you have any comments or other questions, please email us. And you can follow instagram@unlogicalpoem to check our store updates. ❤️
There was no communication when I inquired about the sizing of the piece I purchased. I went ahead and took a chance on the purchase. I received it and am disappointed in the quality of the materials: in the images the fabric looked heavier and I guess I wrongly assumed so because of the cost - but the kimono was made of thinner fabric.
unlogicalpoem.store 回复2024-10-16
Hi, we are sorry that we checked all the mailboxes but did not receive your email :(
We always recommend consumers to purchase after fully understanding the product, so if you have any questions about size or other questions, we will try our best to answer them as soon as possible.
Our main customer service email is [email protected]. And we also have a refund policy, please check: https://unlogicalpoem.store/pages/refund-policy. If you have any questions or ideas, please contact us by email, thank you! ❤️
UPDATE: I finally received my order after it had been “out for delivery” for 11 days. it was dropped off by a guy in a beater car wearing an Amazon Prime shirt (this was NOT Amazon Prime.) May I suggest they use a different shipping company.
I never got my order. The last tracking info said it was out for delivery a week ago. I tried to contact the company and the shipper and no one returned my calls and emails. It feels like a scam. My only recourse is to refute the charge with my credit card company. Avoid this place.
unlogicalpoem.store 回复2024-10-08
Hi, sorry for the late reply. We just returned to work after the holiday. We set up an automatic reply email during the holiday, which may be regarded as spam, causing your misunderstanding : ( We have replied to your email ASAP this morning. We are following up on your order. If there is any further news, we will tell you. Don't worry, we will solve the problem for you. Please keep in touch with us.
Update: You have confirmed that you have received the package. Thank you very much for your suggestions and communication:)
Thank you very much for your support of our store:) Please bookmark the store and subscribe our email to get more product updates and discount news. ❤️
The delivery was pretty fast and easily trackable. The dress itself is wonderful, the one that came from a dream, the quality is amazing!
unlogicalpoem.store 回复2024-09-20
Thank you very much for your support of our store:) Please bookmark the store and subscribe our email to get more product updates and discount news. ❤️
Thank you for your favorable review of our store and we look forward to your next purchase. If you have any comments or other questions, please email us. And you can follow instagram@unlogicalpoem to check our store updates.❤️
I am so happy with my recent purchase! The dress is lovely and very well-made.
unlogicalpoem.store 回复2024-08-30
Thank you for your favorable review of our store. If you have any comments or other questions, please email us. And you can follow instagram@unlogicalpoem to check our store updates. ✨
Great customer service! Pretty clothes! i needed to return my purchase and they got right back to me. and the return was very easy. the clothes are so pretty and nice quality!
unlogicalpoem.store 回复2024-08-30
Thank you for your favorable review of our store and we look forward to your next purchase. If you have any comments or other questions, please email us. And you can follow instagram@unlogicalpoem to check our store updates. ❤️
The client service is great, always easy to keep in touch with and the delivery got sooner than anticipated. The products are high quality, overall I'm very happy with my purchase.
unlogicalpoem.store 回复2024-08-16
Thank you for your support. It is our pleasure to provide the best service for you. With your encouragement, we will make better products. Welcome to the UP store next time. ❤️
This is my 2nd time buying and everything Ive gotten is gorgeous. I get so many compliments and the garments are beautifully made
unlogicalpoem.store 回复2024-08-12
It is our pleasure to provide the best service for you. ❤️ Thank you for your support. With your encouragement, we will make better products. Welcome to the UP store next time.
I ordered, it came, no complaints. Good quality product.
unlogicalpoem.store 回复2024-08-12
Thank you for your favorable review of our store and we look forward to your next purchase. If you have any comments or other questions, please email us. And you can follow instagram@unlogicalpoem to check our store updates.