Unlogical Poem is an independent fashion designer brand designed by Timmy tian, (also chief editor and co-founder of the conceptual fashion lifestyle magazine- Little thing Magazine), a graduate from Sichuan Art Institute fashion design major.We are an original womenswear design clothing brand, Unlogical Poem.The brand was founded in 2015.The company mainly focuses on women's wear, but it also offers accessories, bags and other fashion items.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the clothing is exceptionally well made, featuring gorgeous designs and lovely details. Reviewers are consistently delighted by the unique and high quality items that arrive nicely packaged. Consumers also note that shipping is generally fast and the ordering process runs smoothly.
However, some people mentioned that certain packages never arrived or went completely missing in transit. A few other people also felt that the sizing ran quite small or resulted in ill fitting garments. Reviewers also pointed out that selecting the right size can be tricky due to differences in overseas standards.
I really love the design of this clothing company.And the shipping was very fast.
But the customer service doesn’t work.I contacted the service shortly after my order-no response.
I would like to return two items and one item has a pulled thread.No one answers.
I am wondering if I will be able to return something in time-if the customer service will not answer…..
unlogicalpoem.store 回复2024-08-09
Hi, thank you very much for your love and purchase of our products. Due to a high amount of emails and requests, we might take sometimes to get back to you. We apologize for any inconvenience this may cause:( We have replied to your email yesterday and also sent you a video and pictures on how to handle pulled thread. Please check them out. If you have any questions, please continue to email us.
Love all of the pictures and detailed description of items
unlogicalpoem.store 回复2024-07-22
Thank you for your favorable review of our store and we look forward to your next purchase. If you have any comments or other questions, please email us. And you can follow instagram@unlogicalpoem to check our store updates.
I was a little nervous about ordering from China. I live in Florida, USA. I placed an order because I loved the clothes! I received my dress in a very timely manner. It was beautifully packaged and sooooo beautiful. I absolutely love it and will order more clothes …I cannot wait to buy another piece. I will say it would be great if you made larger sizes. I was very careful to read the measurements , it would be helpful if you listed the measurements in inches as well as centimeters. My dress fits perfectly but I noticed several pieces are very small and since the clothes are so beautiful I am sure you will sell alot more if you offered larger sizes. Thank you so much for my beautiful dress. I love it !!
unlogicalpoem.store 回复2024-07-16
Hi, thank you very much for your trust in us and your sincere suggestions. We also want to share our ideas with you :) The size: we are a developing brand, please believe that we have been working hard for it, and we will make more sizes in the future when we have the ability. The size data: to be honest, updating the inch data is indeed in our recent plan, and we will speed up the progress. ❤️With your encouragement, we will make better products. Welcome to the UP store next time.
efficient service and I love the dress I purchased.
unlogicalpoem.store 回复2024-07-12
Thank you very much for your support of our store:) Please bookmark the store and subscribe our email to get more product updates and discount news. ❤️
This is my 5 purchase from Unlogical Poem. My dream shop! Every item is made so well and I suspect will last a long time. I love the 18th Century inspiration in the clothing. My only ask is that the designer would use other colors like green, purple and brown more. I am not a big fan of pink and it seems to be the preferred color. Also again, we need bigger sizes. I can't purchase the skirts or trousers because the sizes are too small. Thanks for making great clothing!
unlogicalpoem.store 回复2024-06-19
Thank you for your support. With your encouragement, we will make better products. Our brand is not large, so there is not enough capacity to produce too many sizes. We will work hard to produce more sizes in the future for the people who like our products. Anyway, welcome to the UP store next time.
The original designs are pretty. The pink color was more salmon than pictured. Beautiful otherwise and high quality fabric and cut.
Shipping was medium fast. Items arrived in padded lilac envelopes.
unlogicalpoem.store 回复2024-06-19
Thank you for your favorable review of our store and we look forward to your next purchase. If you have any comments or other questions, please email us. And you can follow instagram@unlogicalpoem to check our store updates.
I love this shop.when don’t have stock,,they explained very kindly and another ex=explained made me surprised “quality little bit miss” I think this is not easy..they one by one checked all thing..how great service for client!!!i don’t know i explain well..anyway i bought this shop every small thing great quality..this mean I want again buy😉thanks for seller!!!
unlogicalpoem.store 回复2024-06-04
Thank you for your support. With your encouragement, we will make better products. Welcome to the UP store next time. ❤️
Easy to use order form, very prompt delivery. The bag is adorable!
unlogicalpoem.store 回复2024-06-04
Thank you very much for your support of our store:) Please bookmark the store and subscribe our email to get more product updates and discount news. ❤️
Thank you very much for your support of our store:) Please bookmark the store and subscribe our email to get more product updates and discount news. ❤️
Hi, I'm sorry that you don't like our product: ( If you feel it's not suitable for you, pls email us and return it to us within 30 days from signing for it. Please refer to our refund policy: https://unlogicalpoem.store/pages/refund-policy
The items that this company creates are so special and unique and I have never found another company that I enjoy the uniqueness as much! I love the quality and artistic expression of each piece!
This is my third order in a year! I am delighted with the stained velvet dress with bunnies! This time I bought a jCircus Embroidered Corduroy Blazer. On the website it is gray in color, but in reality it is closer to light brown. Luckily, it worked for me! The quality is top notch as usual! Thanks for the fast delivery to Canada =)
Why not make larger sizes for us? I'm a 51 year old artist. I've been looking for a company that understands my artistic vision through clothing and I think I have found that company; The Unlogical Poem. I have never seen such creative and eclectic clothing. Right up my alley. I have bought 2 coats and 2 shirts from U.P over the course of 2+years, all absolutely stunning. The length of the arms on the coats are a little too short for me, but I fixed that myself. What I can't understand is the sizing of the clothes. I am 167cm, I weigh 59kg, not heavy, not ultra thin either. If they made skirts and pants that could fit my waistline I would buy a whole lot more. There are so many designs I love but just can't fit into. I've noticed others saying the same, yet they continue to make clothes for model sizes. How many of us have a waist of 60cm?? Women of my age have the $$ to buy, why ignore us? It seems you are trying to target the Western woman (hence the white women in the photos), but the sizes are not for the real Western woman! When you are ready to add more sizes to your repertoire, be sure I will buy a whole lot more. Still waiting. Love the clothes, but can't fit in the majority of them!
unlogicalpoem.store 回复2024-04-23
Thank you very much for liking our products! Regarding size, in fact, we have received a lot of suggestions. We fully understand that more size choices are necessary for people who like us, but we are not yet able to be so comprehensive. For small brands, the cost of producing small quantities of products is relatively high. We once had L and XL sizes, and also launched customization services, but they have been suspended. We can't do more at this stage, but we haven't given up on increasing sizes. We will continue to work hard and hope to provide more choices one day! And most of our products have a looser design, so they can fit more people of different body shapes. Neither our designer nor colleagues have model bodies, but they can still wear with different styles. Anyway, thank you for your sincere sharing and suggestions :)
Why did you refund only the small portion??? I sent you back all your trash intact as the trash they were.
unlogicalpoem.store 回复2024-03-06
Hi, according to our online store policy, we have accepted your return and refunded you. You can dislike our products and we will accept any criticisms and suggestions. But throughout this entire communication, we have endured your abuse. Please don't call our products "trash" over and over again, hopefully this is the last time! That was our original design and hard work, and that's an insult to us and the people who love our products! Once again, please treat online shopping neutrally, communicate as equals, and stop verbally attacking anyone because of racial discrimination!
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