Hi Barry,
We apologize for the frustration with the frequency of emails and repeated items. We understand how overwhelming that can feel, and we want to improve your experience. Please consider adjusting your email preferences, or reach out to our support team at [email protected] for assistance. Thank you for your feedback it helps us make positive changes.
Hi Melody,
We’re sorry to hear about the return experience with your recent gift purchase. We understand the importance of flexible return options, and we apologize for the frustration caused by the shipping cost. Keeping prices low by not covering return shipping is a part of our model, but we’ll consider your feedback as we work to improve. Thank you for sharing your experience with us.
s
sandra · 写过 20 条评价 · 已认证 · 体验于 2024-10-08 ·
★★★★★
轻松订购且价格优惠
S
SKaj · 写过 1 条评价 · 已认证 · 体验于 2024-10-07 ·
★★★★★
我尝试向你们订购...
我尝试向你们订购超过三次,每次订单都被取消,所以你们的服务很糟糕。
UntilGone.com 回复2024-11-08
Hi Sifa,
We’re very sorry for the repeated cancellations you experienced. This isn’t the service we aim to provide, and we understand how frustrating this must have been. We will take note of this points so at least we can serve our customer better and to help further improve the Untilgone.com experience. Every suggestion/feedback given to us will be taken into account. Thank you for sharing this to us.
Hi Michael,
We’re very sorry to hear about your experience with the product quality and the return shipping cost. We understand your frustration, and this isn’t the level of support we aim to provide. Please reach out to our customer support team again at [email protected] so we can review your case and explore options to better address your concerns. Thank you for sharing your feedback—it helps us improve.
P
Patricia Di Maria · 写过 6 条评价 · 已认证 · 体验于 2024-10-06 ·
Hi Dashawn,
We’re sorry to hear that you received the wrong item and that it didn’t meet quality expectations. This isn’t the experience we want for our customers. Please reach out to our customer support team at [email protected] so we can arrange for a replacement or discuss another solution that works for you. Thank you for giving us the opportunity to make this right.