Craftly（us.craftly.com）在 OK.one 的综合评分为 4.7 分（满分 5 分），基于本站收录的 39 条用户评价，属于家居与园艺分类，口碑优秀。好评高度一致，93% 的评价为 4 星及以上；商家回复了 100% 的差评；近 12 个月新增 8 条。数据最后更新于 2026-08-10。
优秀的客户服务。
Hi Derek, Thank you for your fantastic review! We're delighted to hear that you had a great experience and are satisfied with our customer service. We truly appreciate your support and look forward to serving you again! Cheers, Craftly Team
我需要一些特定的东西，他们能够满足我的需求🙌🏼。合作真是太棒了！
Hi Sarah, Thank you for your fantastic review! We're delighted to hear that we could accommodate your needs and that you enjoyed working with us. We appreciate your support and look forward to serving you again! Cheers, Team Craftly
该产品很棒。我们收到朗姆酒的那天就开始制作它。我与送货公司发生了一些问题，他们说他们送货了，但我一周都没有收到。与此同时，Craftly 非常乐意帮助我们更换或退款并迅速解决问题。我丈夫很喜欢这份礼物！
Hi Jibi, Thank you for your review! We're thrilled to hear you enjoyed making rum and that it was a hit with your husband. We're sorry about the delivery issue, but glad we could resolve it quickly. We appreciate your support! Cheers, Team Craftly
订单遇到意外延迟，当时没有任何沟通，但是一旦整理好，订单交货很快，并且订单上的运费已退还。会再次从他们那里购买
Hi Cody, Thank you for your feedback and patience. We apologize for the shipping delay and lack of communication. We're glad the issue was resolved quickly and that you received a shipping refund. We appreciate your support and look forward to serving you again! Cheers, Team Craftly
智能、可回收的包装、易于使用的成分和可靠的配方。一个遗漏是食谱没有说明开始时的酒精量。我猜它们是为 750 毫升配方设计的。稍微澄清一下会有所帮助，但除此之外，我对购买感到非常满意。
Hi Todd, thank you so much for leaving a review! We appreciate the feedback and will take it internally as a point of improvement. Have fun mixing! Cheers, Team Craftly
交货非常快，产品安静地高。
Hi Mary, thank you for your great words. We wish you a lot of fun making your own drinks at home. Cheers, Team Craftly
我收到了杜松子酒套件作为礼物，制作了杜松子酒并且很喜欢它。 所以我想订购更多的杜松子，我就这么做了。 运输出现问题。 与客户服务取得联系有点困难，但一旦我联系了他们，他们很快就解决了问题。
Hi Jeff, thank you for giving us the chance to improve your experience with us. Have fun on the mixing adventure! Cheers, Team Craftly
很棒的快速服务。他们犯了一个诚实的运输错误并完美地修复了它！
他们的客户服务给我留下了深刻的印象，一开始我以为我没有收到我订购的东西，他们的客户服务团队及时联系了我，让我的体验更好。事实证明我真的拥有了它，而且我订购的礼物非常棒！我的未婚夫喜欢它！一定要买！
运输速度很快，订购也很顺利
收到了 Do You Gin 套件作为生日礼物，我对它非常着迷，以至于今年圣诞节我要“将这段经历传递给”我的兄弟。清脆的干马提尼节前晚餐，有人吗？ 是的，请！ Craftly 是一次愉快、积极的购买体验，适合独特的礼物赠送。
我唯一的客户服务经历非常棒。我询问了一种没有货的产品，但代理商还是帮我拿到了产品。我一定会向我所有的朋友推荐自己做的威士忌。 谢谢巧手！
很棒的圣诞礼物产品。准时交货。
买来当礼物的，质量真的很好。非常满意。
产品很棒，客户服务甚至更好！！！！！！！！！！！！绝对推荐！
Hi Rosa, thank you so much for leaving a review! We are delighted to hear that you like our product & services. Cheers, Team Craftly
我把它作为礼物送给我丈夫。他喜欢它。他一打开就用了。他让所有来家里的人都来尝试一下，他计划购买更多原料来尝试更多食谱。
We're delighted to hear that your husband loves our kit! Thank you for leaving a review & enjoy the mixing adventure :)
Hi John, thank you so much for leaving a review. We hope you will have a lot of fun brewing your own whiskey! Cheers, Team Craftly
包装精美，所有东西都准时到达且完好无损。易于遵循的说明和良好的品尝结果！
Hi Viviana, thank you for taking the time to leave a review. Amazing to hear that you love our kit! Have fun mixing! Team Craftly
更新：Craftly 联系我要求退款，并提供免费套件作为道歉。我已经向他们订购了两次，没有出现任何问题，由于他们的及时回复，我可能会再次向他们订购。 包裹里的玻璃到达时碎裂了，整个盒子不得不扔掉。我知道这可能是运输公司而不是 Craftly，但 Craftly 应该确保包装好玻璃，这样它就不会到处碎裂。我目前正在与 Craftly 联系以寻求退款。仅供参考——他们的电子邮件最初会进入垃圾邮件文件夹。
Hi Josephine, we are sorry for the inconveniences but glad to hear that we were able to solve the situation to your liking. We are looking forward to seeing you back to mix with us! Team Craftly
共 39 条符合条件的评价