Hello,
We appreciate your long-term support and are happy to hear our VPS service works well for your applications.
We acknowledge your experience with game servers. If you are interested in a dedicated server at a very competitive price, we invite you to consider our Eco range available at https://eco.us.ovhcloud.com.
Thank you for the feedback!
Pascal
Updated 08-23-20025:
For the record, the comprehensive response to your previous report was crafted by a Customer Support employee who took the time to provide detailed explanations of our systems and our approach to handling late payments. This response was not generated by an AI.
We thank you for your feedback. We sincerely regret that your experience did not meet your expectations. We take note of your comments and will work to improve our services.
Hi Tony, We're happy to hear that our features, support, and quick VPS deployment met your needs. It's great to know our chat support and VPS performance have been reliable for you.
Thanks for your feedback!
Pascal
E
Ee Siang Lim · 写过 1 条评价 · 体验于 2025-07-25 ·
★★★★★
回复很棒又快
OVHcloud US 回复2025-08-08
thank you
Pascal
K
Kj · 写过 1 条评价 · 体验于 2025-07-09 ·
★★★★★
凯尔西小号
Kelsey S. 出色地回答了我所有的问题并为我指明了正确的方向。我现在有信心购买 Rise Game 2。谢谢。
OVHcloud US 回复2025-07-09
Hello, We're happy to hear that you feel confident about your Rise Game 2 purchase after the assistance you received. We appreciate you taking the time to share your positive experience!
Pascal
R
Robert Gellert · 写过 1 条评价 · 体验于 2025-06-23 ·
★★★★★
知识渊博的客户非常快……
非常快速且知识渊博的客户支持。
最后一个支持不是 BOT。当您需要专家时,他们会为您提供帮助。
OVHcloud US 回复2025-06-23
Hello Robert, We're happy to hear that our knowledgeable support team was able to provide you with a fast and helpful experience. We appreciate your positive feedback!
Pascal
R
Rob Richardson · 写过 1 条评价 · 体验于 2025-06-19 ·
★★★★★
优质的服务
优质的服务。我犯了一个错误,他们很快就解决了。总是很棒的服务
OVHcloud US 回复2025-06-23
We appreciate your feedback and are happy we could quickly resolve the issue. We value your continued support.
Pascal
Hello, We're happy to hear that you appreciate our support, infrastructure, and DDOS protection. We are grateful for your feedback and eight years of customer loyalty!
Pascal
R
Robin Morash · 写过 1 条评价 · 体验于 2025-05-27 ·
★★★★★
支持超出了我的最佳预期。
OVHcloud US 回复2025-06-23
We are so glad our support surpassed what you expected. Thank you for being a customer of OVHcloud US.
Pascal
K
Krystal Amaia · 写过 3 条评价 · 已认证 · 体验于 2025-05-07 ·
★★★★★
可靠的托管、一流的支持——鲍勃值得加薪
刚刚与 OVH 销售团队的 Bob Young 讨论了升级我的服务器的问题。让我告诉你——这个人是客户服务的典范。他快速、高效,让我进入了 Hillsboro 数据中心的最后一台 RISE-2,给了我一个很好的价格,并且以某种方式设法使服务器升级的令人精疲力尽的过程变得非常有趣。完全传奇。
我已经在 OVH 工作四年了,说实话,我真的没什么可抱怨的。当然,有些事情我希望他们做得更好(每个提供商都有自己的怪癖),但总的来说,我对这项服务非常满意。价格有竞争力,硬件可靠,而且系统非常不受干扰——这正是我想要的专用服务器主机。
正常运行时间如何?四年来,我只遭遇过一次服务中断。这件事太小了,我几乎忘记提及它。
瞧,OVH 并不是世界上最好的主持人。他们并不想成为这样的人。但它们还远非最糟糕的。它们的本质是一致的——在基础设施领域,这是物有所值的。
如果您正在购买专用服务器并且看重可靠性而不是闪存,那么 OVH 是一个不错的选择。如果你让鲍勃从事销售呢?你得到了很好的照顾。
OVHcloud US 回复2025-06-23
Hello Krystal, We appreciate you sharing your experience. It's great to hear that the upgrade process was smooth and that you're happy with our reliability. We value your long-term business and thank you for your feedback.
Pascal
a
anas · 写过 2 条评价 · 体验于 2025-04-18 ·
★★★★★
OVHcloud 黑名单 IP 的令人失望的体验,且无退款政策
我决定从 OVHcloud 购买 VPS,但从一开始就遇到了严重的问题。当我收到服务器时,我发现所有提供的IP都被列入黑名单,这直接影响了我正常发送电子邮件和使用服务器的能力。
当我向他们寻求帮助时,我被引导至滥用团队,但我没有收到任何回复
当我询问是否有可能获得额外的 IP 时,他们告诉我,他们无法保证新 IP 的清洁度。
显然,该公司明知自己所有的IP地址都被列入黑名单,但并没有提供有效的解决方案。此外,他们的政策不提供任何退款,即使服务低于标准
我对这次经历非常失望,我相信这家公司不够可靠,无法提供优质的云托管服务。如果您正在寻找 VPS 提供商,我建议您到其他地方寻找更好的支持和更透明、公平的政策。
OVHcloud US 回复2025-06-23
Hello, We regret you had a negative experience with our VPS services. We're sorry to hear about the IP blacklist issues and the lack of response from our abuse team. We'll investigate these concerns to improve our services and policies. We appreciate your feedback.
Pascal
Hi Eric, we appreciate your kind words and are thrilled to hear our support team was able to resolve your issue promptly. We value your feedback and will continue to strive for excellence in all aspects of our service.
Pascal
S
Smurk · 写过 1 条评价 · 体验于 2025-04-01 ·
★★★★★
GTA FIVEM 最佳托管公司
OVHcloud US 回复2025-04-02
Thank you for your kind words. We're thrilled to hear you're enjoying our services.
Pascal
Hello Sean, we're glad to hear that you had a positive experience with our chat support. Thank you for being an OVHcloud US customer.
Pascal
W
William Byrd · 写过 2 条评价 · 体验于 2025-03-28 ·
★★★★★
极好的!
极好的!通过聊天提供快速、直接、简单的客户支持!
OVHcloud US 回复2025-03-28
Hi William, we're thrilled to hear you had a positive experience with our customer support team. We strive to provide quick and helpful assistance to our customers.
Pascal
D
David Speight · 写过 1 条评价 · 体验于 2025-03-28 ·
★★★★★
我在 OVHcloud US 的个人经历……
我对 OVHcloud US 的个人体验 – 可靠的托管和出色的支持
我已经使用 OVHcloud US 几个月了,整体体验给我留下了深刻的印象。
最初吸引我的是它们实惠的价格,尤其是 VPS 和专用服务器选项。在如此具有竞争力的价格点上很难找到如此水平的性能和灵活性。我需要一个可以随着我的项目一起发展而无需花太多钱的托管提供商,而 OVHcloud 已经实现了这一目标。
除了性能之外,真正让我印象深刻的是他们的客户服务。我很早就遇到了一些设置问题,他们的支持团队反应迅速、知识渊博且耐心。当您需要时获得快速、清晰的答案是令人耳目一新的,尤其是在托管领域,而这并不总是能得到保证。
该平台提供了从云到裸机的广泛解决方案,我很欣赏可用的控制和定制水平。用户界面并不是最华丽的,但它可以完成工作——如果我遇到困难,支持人员会随时帮助我。
总而言之,OVHcloud US 是一个可靠的选择。优惠的价格、强大的基础设施和出色的支持使其成为任何需要可靠托管的人的佼佼者——无论您是在经营业务、启动项目还是扩展服务。
我会推荐他们吗?绝对地。
OVHcloud US 回复2025-03-28
Hello David, Thank you for sharing your positive experience with our services. We're thrilled to hear that you've been impressed with our pricing, performance, and support. It's our goal to provide our customers with reliable and affordable hosting solutions, and we're glad that we've been able to meet your needs.
We appreciate your kind words about our support team. We strive to provide prompt and knowledgeable assistance to all our customers, and we're happy to hear that you've found our team to be helpful and responsive. We're committed to continually improving our services and ensuring that our customers have a positive experience.
Thank you for your business,
Pascal
Hello Brian, we understand your frustration with the customer service experience you had. Our team is reviewing your request and we hope to find a satisfactory solution for you.
Thank you,
Pascal
S
Samuel Ouma · 写过 1 条评价 · 体验于 2025-03-19 ·
★★★★★
为了获得收入
通过实践和训练
我的公司进展顺利,所有工作都按时完成
OVHcloud US 回复2025-03-28
Thank you for your kind words and for taking the time to share your experience. We appreciate your positive feedback and are glad to hear that our services have been beneficial to your company.
Pascal