USA Service Dogs 回复2026-07-07Hi Nevaeh, We apologize and according to our records, Milo has been successfully registered as a Service Dog under the Instant Delivery Kit. Your dog's registration ID card will be sent to you electronically via email within the next few minutes. This card will include your dog's lifetime registration number for your convenience in future lookups within our database.
Please note the following important details regarding your registration materials:
- You will receive an electronic ID card only; no physical items will be mailed.
- The electronic ID card can be printed at home or accessed on your cell phone for presentation when required.
- A registration certificate is not included with the ID card.
If you do not receive your registration email shortly, we recommend checking your spam folder, as some email servers may not recognize our messages.
Additionally, if you are interested in obtaining a physical, laminated ID card along with a registration certificate, we are currently offering an upgrade for just $20. We attempted to reach you previously but were unable to connect. If you wish to proceed with this upgrade, please reach out to our team through any of the following channels:
- Phone: 888-656-DOGS (3647)
- Email: [email protected]
- Live Chat: Available via the Help button in the bottom-right corner of our website
Our friendly support team is available to assist you with any questions or to help with existing or new orders during the following hours:
- Monday–Friday: 9:00 AM – 8:00 PM EST
- Saturday–Sunday: 9:00 AM – 6:00 PM EST
Thank you for your attention, and we look forward to assisting you further.
