USA Service Dogs (usaservicedogs.org) has a 4.9 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
I got the 99$ package which came with two ID holders, 2 IDs, a harness with EMA patches and a certificate. I’ve already lost a patch I wish they were sewn in or better grip.
Reply from USA Service Dogs2026-08-05
Hi there, We apologize to hear that the one patch for your dogs vets got lost. We will mail out another set as quickly as possible. We offer a wide variety of vest like our Heavyt Duty Vest ( https://usaservicedogs.org/shop/service-dogs/heavy-duty-service-dog-vest ) which the patches are sewn in for dogs who have a more active lifestyle. We also have Utility vest ( https://usaservicedogs.org/shop/service-dogs/utility-vest ) that also works advantageous to dogs who have a more active lifestyle. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Thank you.
J
Jason · 2 reviews · Experienced 2026-07-15 ·
★★★★★
Great service provider
Great service provider! Made it extremely simple to do business with. Highly recommend!
Reply from USA Service Dogs2026-08-04
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
I was just a little disappointed for the plastic sleeve for the id card but overall very pleased
Reply from USA Service Dogs2026-08-04
It was great briefly speaking with you. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Rey please with how fast things were processed and how quickly it was mailed.
Reply from USA Service Dogs2026-08-04
You will receive your electronic printable ID cards within 10 minutes of registering. On our physical products, we process all orders within 1 business day and ship with USPS according to the chosen shipping method. Our free shipping takes about 4-7 business days, and we offer priority shipping (+$9.95) which is 2-3 business days, and priority express (+$29.95) which is 1-2 business days. Priority Mail express should arrive the next business day after we process the order however we have seen the post office miss its guarantee date so we cannot guarantee that your registration will arrive the very next day if choosing priority mail express at checkout.Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
I purchase this service in order to take my dog on an airplane. DOT now says support dogs are not allowed. I would think USA Service dog would tell customers this.
Reply from USA Service Dogs2026-08-05
Hi there, We apologize and sorry to hear that you did not find this information on the webistes Frequently Asked page at https://usaservicedogs.org/faq. Should you need assisatnce with your dog's registration, please let us know adn we will be more than happy to help through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Very easy to deal with and certificates arrived quickly
Reply from USA Service Dogs2026-08-05
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Was fast to get, price was good and the product is very strong.
Reply from USA Service Dogs2026-08-04
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
M
Marc and Nancy Plier · 1 review · Verified · Experienced 2026-07-31 ·
★★★★★
Jackson
Everything went well 😌
Reply from USA Service Dogs2026-08-04
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
P
Paul · 1 review · Verified · Experienced 2026-07-21 ·
★★★★★
Ordering
The website was easy to use, the price was right and the delivery was great.
Reply from USA Service Dogs2026-08-02
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
K
Karen Gerry · 1 review · Experienced 2026-07-20 ·
★★★★★
Received all my requested items.
Received all my requested items.
Very happy.
Reply from USA Service Dogs2026-07-31
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
L
Lisa M · 1 review · Experienced 2026-06-29 ·
★★★★★
This was so easy and products are…
This was so easy and products are awesome. Thank you
Reply from USA Service Dogs2026-07-28
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
O
Ollan · 3 reviews · Experienced 2026-06-25 ·
★★★★★
Vest received quickly
Reply from USA Service Dogs2026-07-26
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
F
Frank Caldero · 1 review · Experienced 2026-06-25 ·
★★★★★
Together again
Registered my dog easily and quickly. Registration was a simple process and the shipment process was just as timely as indicated.
Reply from USA Service Dogs2026-07-23
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Very easy to do on line and I received items within 10 days.
Reply from USA Service Dogs2026-07-20
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Process was very simple and self explanatory. Very positive experience.
Reply from USA Service Dogs2026-07-20
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Product very easy to see on my dog. I like it and leople see it and give us room. No problems from any stores, restaurants, etc
Reply from USA Service Dogs2026-07-20
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
The rep I spoke with was very friendly, knowledgeable and customer focused
Reply from USA Service Dogs2026-07-18
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
