USA Service Dogs (usaservicedogs.org) has a 4.9 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Very easy process and everything we order arrived in just a few days
Reply from USA Service Dogs2026-07-09
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Great customer service.
Material came by mail, a complete kit including everything needed for my service dog. Turn key operation. Thanks to your dedicated support staff.
Reply from USA Service Dogs2026-07-09
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
L
Laura · 2 reviews · Experienced 2026-06-09 ·
★★★★★
Great Service
Yes, I received my items. Everything was great.
Reply from USA Service Dogs2026-07-09
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
M
Mike Harris · 1 review · Experienced 2026-06-05 ·
★★★★★
Package was received on time.
Package was received on time.
No damage.
Reply from USA Service Dogs2026-07-09
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Hi Nevaeh, We apologize and according to our records, Milo has been successfully registered as a Service Dog under the Instant Delivery Kit. Your dog's registration ID card will be sent to you electronically via email within the next few minutes. This card will include your dog's lifetime registration number for your convenience in future lookups within our database.
Please note the following important details regarding your registration materials:
- You will receive an electronic ID card only; no physical items will be mailed.
- The electronic ID card can be printed at home or accessed on your cell phone for presentation when required.
- A registration certificate is not included with the ID card.
If you do not receive your registration email shortly, we recommend checking your spam folder, as some email servers may not recognize our messages.
Additionally, if you are interested in obtaining a physical, laminated ID card along with a registration certificate, we are currently offering an upgrade for just $20. We attempted to reach you previously but were unable to connect. If you wish to proceed with this upgrade, please reach out to our team through any of the following channels:
- Phone: 888-656-DOGS (3647)
- Email: [email protected]
- Live Chat: Available via the Help button in the bottom-right corner of our website
Our friendly support team is available to assist you with any questions or to help with existing or new orders during the following hours:
- Monday–Friday: 9:00 AM – 8:00 PM EST
- Saturday–Sunday: 9:00 AM – 6:00 PM EST
Thank you for your attention, and we look forward to assisting you further.
I have received my order and it is perfect and I thank you for responding
Reply from USA Service Dogs2026-07-07
Hi Kyle, Our records show that we have an icloud email address on file and not a yahoo email. In addition, USPS indicated that your physical items have been delivered to your PO Box at 12:01 pm on June 12, 2026. For reference, your USPS tacking number is 9400150106151260720284 which you can verifiy this with your mailing service. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Thank you.
USA Service Dogs was the easiest way to register your dog as a service dog. Fast and easy. No problems. Thanks for all you do.
Reply from USA Service Dogs2026-07-08
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
I was able to get my dog Willow registered as service dog, easily, and effectively on the site.
Reply from USA Service Dogs2026-07-05
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Received items as ordered, I am pleased at the quality and the speed. I was able to contact this company to adjust the picture of my pet easily.
Reply from USA Service Dogs2026-07-06
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
R
R Young · 4 reviews · Verified · Experienced 2026-07-03 ·
★★★★★
Done quickly
Done quickly, received quickly. Vest too small and exchanged quickly.
All around good experience
Reply from USA Service Dogs2026-07-04
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Got the wrong size. My dog is smaller than I think. 😊 They done an exchange for me and was real pleasant. Great company.
Reply from USA Service Dogs2026-07-04
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
M
Maurício · 1 review · Experienced 2026-06-16 ·
★★★★★
Fast delivery
Fast delivery, I loved !
Reply from USA Service Dogs2026-06-30
Thank you for the feedback. Should you require further assistance, please do not hesitate to contact us through the following channels:
• Phone: 888-656-DOGS (3647)
• Email: [email protected]
• Live Chat: Via the help button on the bottom right side of our website
Our friendly support staff is available to answer your questions, assist with existing orders, or help you place new orders during our regular hours of operation:
• Monday - Friday: 9am - 8pm EST
• Weekends: 9am - 6pm EST
