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Multiplier

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347 条评价

4.2347 条评价
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关于 Multiplier

数据更新
网站
usemultiplier.com
分类
商业服务
所在地
新加坡
状态
待认证
近 12 个月
237 条评价
差评回复率
0%（0/46 条）
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[email protected]usemultiplier.com

商家自述

Multiplier is a leading global employment platform that makes it easy for companies to employ teams internationally. Its proprietary technology simplifies the employment process by managing the complexities of local compliance, labour contracts, payroll, benefits and taxes.We enable companies to manage their distributed teams via a simple dashboard while taking responsibility for local labor law compliance on their behalf. We are passionate about creating a world where people can get a job they love, without having to leave the people they love.

以上内容由商家自行提供，未经平台核实。

Multiplier靠谱吗？

Multiplier（usemultiplier.com）在 OK.one 的综合评分为 4.2 分（满分 5 分），基于本站收录的 347 条用户评价，属于商业服务分类，口碑良好。84% 的评价为 4 星及以上，10% 为 1 星；商家尚未回复差评；评价主要围绕客户服务、使用体验。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely helpful staff and responsive customer service team for consistently resolving inquiries quickly, politely, and very professionally. Consumers also deeply appreciate the smooth user experience and efficient assistance provided with everyday payroll tasks and official documentation needs. Though some reviewers were not happy with the overall service, mentioning severely delayed responses, unresponsiveness, and frustrating communication issues regarding payroll or system access. A few people also felt that the online platform was unnecessarily restrictive and that support members occasionally struggled to provide clear resolutions for urgent problems.

本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。

用户怎么说

E
Ezra以色列 · 写过 1 条评价 · 体验于 2026-04-14 ·

Exceptional Professionalism and Support

I recently had an inquiry regarding tax benefits and Form 101 entries on my pay stub, and I couldn't be more impressed with the service I received. I reached out via email and Sherwin responded within minutes. From the very start, he was incredibly helpful, staying with me throughout the entire process of verifying my forms. He maintained a high level of transparency, keeping me informed on the team's progress and providing clear timelines on when I could expect a resolution. Within just a few days, Sherwin followed up to confirm everything was correct and took the time to explain exactly how to read my pay stub to find my benefits. Key Highlights: Promptness: Initial response was received in minutes. Communication: Very clear, professional, and proactive updates. Clarity: He simplified a confusing payroll issue so I could understand it easily. This was an extremely positive experience. If you are looking for professional and efficient service, Sherwin and the Multiplier team is the way to go!

D
David英国 · 写过 6 条评价 · 体验于 2026-04-16 ·

Frustrating

Multiplier functioned as my Employer of Record. The team themselves were always polite, friendly and responsive when contacted, and the portal is generally easy enough to use for submitting expenses, logging holidays and sick leave. Overall, the team were always pleasant to deal with and the system works at a very basic level, but I would have expected more practical HR support and flexibility from an Employer of Record service. I found the service added very little value beyond acting as a basic administrative layer. While I appreciate that an Employer of Record sits between the employee and the hiring company, I expected more support similar to what you would normally receive from an HR representative. For example, when I left my hiring company and had questions regarding settlement figures and contractual elements, Multiplier repeatedly referred me back to the hiring company as they were unable to answer. At the same time, the hiring company asked me to contact Multiplier as they were technically my employer. This resulted in a frustrating loop where neither side could provide clear answers. The platform itself is functional but very limited. Holiday bookings can be submitted through the portal, but once entered they cannot be amended directly by the employee. If plans change, even months in advance, you cannot update the dates yourself and instead have to ask your hiring company to make the change. That feels unnecessarily restrictive given this is a very standard function in most HR systems. It’s actually quite a big flaw, and one that should be rectified. There is a visible option to change your final date if you are leaving, BUT, the system doesn’t allow you to access it, so why have this visible? I gave extra notice to my employer via multiplier yet then had to go round in circles to amend end date, update letters, request new signatures and this still was not resolved 2 weeks before my final date, and there was no details stored in the system as they then asked me to countersign my exit letter from multiplier yet it was also locked and I was asked by one rep to send a letter, which I did, yet someone else asked me to sign, when I had already told them a month prior I couldn’t as access was not granted. Hugely frustrating. Another challenge if you are based in Europe is the time difference. The support team appears to be primarily based in Asia, which means that during the first part of the European working day there is often nobody available if you need assistance.

S
Sabrina美国 · 写过 3 条评价 · 体验于 2026-04-15 ·

Jinal Pujara Reviw

Hello! Just wanted to send some love and appreciation to Jinal Pujara for the outstanding support during a really long work permit process for one of our EOR. Thank you so much Jinal for your patience in handling the matters and my questions! Keep up the awesome work! Best, Sabrina Saldi Control Risks

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