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Multiplier

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347 条评价

4.2347 条评价
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关于 Multiplier

数据更新
网站
usemultiplier.com
分类
商业服务
所在地
新加坡
状态
待认证
近 12 个月
237 条评价
差评回复率
0%(0/46 条)
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商家自述

Multiplier is a leading global employment platform that makes it easy for companies to employ teams internationally. Its proprietary technology simplifies the employment process by managing the complexities of local compliance, labour contracts, payroll, benefits and taxes.We enable companies to manage their distributed teams via a simple dashboard while taking responsibility for local labor law compliance on their behalf. We are passionate about creating a world where people can get a job they love, without having to leave the people they love.

以上内容由商家自行提供,未经平台核实。

Multiplier靠谱吗?

Multiplier(usemultiplier.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 347 条用户评价,属于商业服务分类,口碑良好。84% 的评价为 4 星及以上,10% 为 1 星;商家尚未回复差评;评价主要围绕客户服务、使用体验。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely helpful staff and responsive customer service team for consistently resolving inquiries quickly, politely, and very professionally. Consumers also deeply appreciate the smooth user experience and efficient assistance provided with everyday payroll tasks and official documentation needs. Though some reviewers were not happy with the overall service, mentioning severely delayed responses, unresponsiveness, and frustrating communication issues regarding payroll or system access. A few people also felt that the online platform was unnecessarily restrictive and that support members occasionally struggled to provide clear resolutions for urgent problems.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

We have had the WORST EXPERIENCE with…

We have had the WORST EXPERIENCE with this company. Please STAY AWAY! Not sure why they have so many good reviews on this platform. They keep issuing incorrect invoices, and failed to inform us about health insurance and accural cost. We off boarded our team in July, but still have not received our full deposit. They will only multiply your problems and try to scam you.

Multi-scammers. their software is not ready to go live stay away

Be-aware, First off the address on their website does not exist!. the address belong to the UPS Store!, I checked myself, it happened that I only live few blocks from this address, everyone is this company is in india, I also checked their LinkedIn Profiles. Payroll is missions critical, please do not give you staff confidential records to a company with shady repetition overseas. I work for an IT company, and sadly they fall for the fake reviews, and outsourced the payroll to them. their website is broken, I can not even add my address, for 3 weeks now I am getting emails that they are trying to fix it!. basic functionality is missing that is required by low in BC, like vacation accrual on the paystub of even on the website, even core functionality like the option to request vacation is missing. When you contact you only get one answer they working with their team on the fix, and account manager says contacting support is not "helpful" because she is working with her "team" on the fix, which never actually happened even after my company gave her a deadline.

This company has been an absolute scam

This company has been an absolute nightmare to deal with. We initially worked with them as an EOR provider, but after taking our payment, they made serious mistakes in the contract, some of which honestly felt intentional. It took over three months to try to get everything finalized, and we continued encountering issues throughout the entire process. When we eventually requested a refund, they refused to provide one. Now, they have been completely unresponsive and essentially disappeared for over a month. Overall, it has been one of the worst experiences we’ve ever had with a service provider.

Working with Multiplier has been...HORRIFIC!

Working with Multiplier has been EXHAUSTING and PAINFUL. STAY AWAY! If you sign up with them they only thing MULITIPLIED are your PROBLEMS. 1. It first started with the sales representative lying to us about the need for private health insurance for our EU based employees. He said that this is not needed, and can be waived. We were later told by the costumer service rep that this was mandatory and could not be changed, after we had already signed the contract. 2. The sales rep also claimed that the contracts for the employees would be generated in matter of minutes once we had entered their details on the platform and paid the deposit. This also turned out to be a lie and incorrect. It took several days for the documents to be generated and in some cases longer. 3. Then once we had onboarded, the company on several occasions sent us invoices twice or with incorrect amounts, which meant we needed to engage in lengthly communication with them to make sure they were corrected. 4. The company then started charging us in a different currency than the currency of the country where on of our employees was going to be based, adding a RIDICULOUS MARK UP ON THE CONVERSION RATE. 5. They also started charging us an accrual upfront, without having informed us that this was a part of their charges when we had discussed this with their sales rep. 6. We then decided to terminate our contract with them, at first they claimed this was not possible, although the sales rep had told us the contract could be terminated at any time. 7. We are still in the termination process with them, and not only did they send us an invoice with an inaccurate amount for the last month. They also want to charge us for a FULL YEAR of health insurance for one of the employees . First stating that the employee had only resigned after the full year insurance invoice was issued. And after we shared the documents and written notice documenting the employees resignation date, which was prior to the issuance of the invoice, they went on to claim that since the employee was on a permanent contract, we need to pay for a full year of insurance, regardless of the person not being employed anymore and the fact that the contract has a trail period for both parties. 8. In order to get our deposit back we also need to submit a request on their platform, we haven't started this yet, but based on our experience thus far, they might try to do anything in their power to make this a painful and lengthly process. Working with them has felt like you are constantly at the risk of being scammed, not only do they make mistakes in invoicing and provide incorrect information, they also refuse to take accountability for their actions.

Despite the various challenges we…

Despite the various challenges we sometimes face with billing, systems, corrections, implementations, or process-related topics, I honestly never feel left alone with an issue. Anand our key account manager is consistently responsive, polite, highly solution-oriented, and incredibly reliable. What impresses me most is not only the quality of his support, but also the speed at which he responds and finds solutions — even considering the time difference between our country and his location. It is just remarkable! This level of commitment makes a real difference in our daily work and enables us to move topics forward efficiently, implement solutions, correct issues quickly, and continue working productively with the system. Without such strong and proactive support, systems and processes can easily become frustrating or inefficient. Anand’s engagement completely changes that experience. Working with someone who consistently brings solutions, ownership, and a positive attitude genuinely makes collaboration enjoyable. Thank you Anand, this level of dedication is not something one can take for granted, and I truly appreciate this excellent service!

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