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Multiplier

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347 条评价

4.2347 条评价
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关于 Multiplier

数据更新
网站
usemultiplier.com
分类
商业服务
所在地
新加坡
状态
待认证
近 12 个月
237 条评价
差评回复率
0%(0/46 条)
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商家自述

Multiplier is a leading global employment platform that makes it easy for companies to employ teams internationally. Its proprietary technology simplifies the employment process by managing the complexities of local compliance, labour contracts, payroll, benefits and taxes.We enable companies to manage their distributed teams via a simple dashboard while taking responsibility for local labor law compliance on their behalf. We are passionate about creating a world where people can get a job they love, without having to leave the people they love.

以上内容由商家自行提供,未经平台核实。

Multiplier靠谱吗?

Multiplier(usemultiplier.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 347 条用户评价,属于商业服务分类,口碑良好。84% 的评价为 4 星及以上,10% 为 1 星;商家尚未回复差评;评价主要围绕客户服务、使用体验。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely helpful staff and responsive customer service team for consistently resolving inquiries quickly, politely, and very professionally. Consumers also deeply appreciate the smooth user experience and efficient assistance provided with everyday payroll tasks and official documentation needs. Though some reviewers were not happy with the overall service, mentioning severely delayed responses, unresponsiveness, and frustrating communication issues regarding payroll or system access. A few people also felt that the online platform was unnecessarily restrictive and that support members occasionally struggled to provide clear resolutions for urgent problems.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Support is very prompt and user friendly process

Support is very prompt and helps resolve issues with employers quickly. All the information is clear, transparent, and user-friendly, which makes the overall experience easy to navigate. For example, Mr. Ishaq Aman assisted me in resolving my concern with the Resignation process.

2 Month Delay for Invoice Processing

I will preface my review by saying that every Multiplier support team member I've communicated with has been attentive, communicative and dedicated to their job. However, I have had several encounters where the turnaround time for something to be actioned has been insufferably long. The first was Multiplier taking very long to prepare a contract so my client could onboard me. That took about 3 months. This time, I am awaiting the payment of an invoice that was submitted 2 months ago. It has been approved by my client but they informed me that Multiplier changed their contract without notice. Once that was resolved, my client requested an order form which they are still waiting for and I believe it's been close to 2 weeks. Why is there such a delay in actioning 1 to a couple of items? What also makes this exasperating is that this involves payroll, therefore it affects one's livelihood. As an EOR, Multiplier plays a crucial role but I have been disappointed this time. I've submitted a few tickets but no one was actually able to help me. I even had one support person tell me that the other person allocated to manage the account wasn't responding to their enquiries too. This was my last resort because sadly it sometimes takes a public review like this for companies to act more quickly. Please Multiplier, do something to change this narrative.

Multiplier is a Wonderful Platform

Multiplier is a wonderful and user-friendly platform. The entire team has been incredibly supportive and has helped me resolve various issues related to my daily work and life efficiently. I would especially like to give my highest praise to Rohini for the outstanding support. Rohini is highly responsive, professional, and dedicated to addressing my customized requests, particularly regarding certificate-related documentation. Rohini's prompt communication and strong sense of responsibility made the entire process smooth and effective. Thank you to Rohini and the entire Multiplier team for the excellent support and service!

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