US Service Animals

Hi Charlotte, Thank you so much for your kind review! We're delighted to hear Sabrina was able to answer all of your questions and make the process easy and enjoyable. Her enthusiasm and dedication to helping our clients are exactly what we strive for, and we'll be sure to share your wonderful feedback with her. We truly appreciate you choosing US Service Animals and wish you and your sweet puppy all the best! Warmly, The US Service Animals Team

Hi Eleanor, Thank you for your wonderful review! We're so glad Tracey was able to resolve your issue and provide the thorough, caring support you deserved. We'll be sure to share your kind words with her—they'll mean so much! We truly appreciate you choosing US Service Animals and are always here if you need us. Warmly, The US Service Animals Team

Thank you so much for your wonderful review! We're thrilled to hear that Toby provided such an exceptional experience and went above and beyond to help you. We'll be sure to share your kind words with him—they'll mean a great deal. We truly appreciate you trusting us and are grateful for the opportunity to assist you. If you ever need anything in the future, we're here to help! US Service Animals

Hi Kenley, Thank you for your wonderful review! We're so happy to hear that Saint made the process easy and was there to guide you every step of the way. We'll be sure to share your kind words with him! We truly appreciate you choosing US Service Animals and wish you and Charlie all the best. If you ever need anything, our team is always here to help. Warmly, The US Service Animals Team

Hi Larisa, Thank you so much for your sweet review! We're thrilled to hear that Aubry was so friendly and helpful. We'll be sure to share your kind words with her—we know they'll make her day! Thank you for choosing US Service Animals! Warm regards, The US Service Animals Team 🐾

Hi Sarina, Thank you for your continued trust in US Service Animals! We're honored to have been able to assist you for a second year. We're so glad Valerie G. made your renewal process simple, fast, and stress-free with her patience and guidance. We'll be sure to share your kind words with her! Warm regards, The US Service Animals Team 🐾

Hi Eunique, Thank you so much for your wonderful review! We're delighted to hear that both Miriam and Wayne provided such helpful and informative service throughout your ESA journey. We're especially glad you enjoyed picking out the matching camouflage gear—your pups are going to look adorable as twinsies! 😊 We'll be sure to share your kind words with both Miriam and Wayne. Warm regards, The US Service Animals Team 🐾

Hi Hannah, Thank you for your wonderful review! We're so glad Jeremy made your first experience a positive one. Providing clear guidance and making the process easy to understand is exactly what we strive for, and we're thrilled to hear he delivered. We'll be sure to share your kind words with Jeremy! Warm regards, The US Service Animals Team 🐾

Hi Alexis, Thank you so much for taking the time to share your experience! We're thrilled to hear that Christina Bee provided you with such kind, helpful, and knowledgeable service. We'll be sure to share your wonderful feedback with her—it will certainly make her day! We truly appreciate you choosing US Service Animals and are grateful for the opportunity to assist you. If you ever need anything in the future, we're always here to help. Warmly, The US Service Animals Team

Javi, Thank you for taking the time to share your feedback. We're sorry to hear that your impression of our company was shaped by reviews rather than a firsthand experience. We want to reassure you that we have removed your contact information from our communications list, and you should no longer receive emails from us. We appreciate you sharing your concerns, as transparency is important to us. We are always working to ensure our products, services, and membership options are presented clearly so customers can make informed decisions. We respect your decision and wish you all the best moving forward. Warmly, The US Service Animals Team

Hi Teena, Thank you for your thoughtful review! We're so glad to hear Lindsey was kind, informative, and took the time to answer all of your questions. Providing a supportive start is exactly what we strive for. We appreciate you choosing US Service Animals and wish you all the best as you begin your training journey. We're here if you need us! Warmly, The US Service Animals Team

Thank you for your wonderful review, Shine! We're delighted to hear you received excellent service. Providing a positive and supportive experience is always our goal, and we truly appreciate you taking the time to share your feedback. Warmly, The US Service Animals Team

Thank you for your kind review, Tathi! We're so glad to hear Wayne was informative, patient, and easy to talk to throughout your experience. We'll be sure to share your wonderful feedback with him—it will mean a lot to know he made the process a positive one. Thank you for choosing US Service Animals! Warmly, The US Service Animals Team

Thank you so much for your kind words, Brittnee! We're thrilled to hear that Wayne Knight made your experience smooth and stress-free. We'll be sure to share your wonderful feedback with him—he'll be delighted to know his dedication and customer service made such a positive impact. Thank you for choosing US Service Animals! Warmly, The US Service Animals Team

Hi Eliza, Thank you for your kind review! We're so happy to hear that Aaron provided such knowledgeable and helpful service. Our team is committed to making every experience as smooth and informative as possible, and we're glad Aaron delivered just that. We'll be sure to share your wonderful feedback with him! Warm regards, The US Service Animals Team 🐾

Thank you so much for your wonderful review, Jess! We're thrilled to hear that Lindsey provided such an exceptional experience. She truly cares about our customers, and your kind words about her thoroughness, professionalism, and positive attitude mean so much. We'll be sure to share your feedback with Lindsey—she'll be delighted to know she made such a great impression. Thank you for choosing US Service Animals, and we appreciate your 10/10 recommendation!

Thank you so much for your wonderful review! We're thrilled to hear that Aaron Baker made the process of getting your emotional support animal documentation set up for your apartment so smooth and stress-free. Making an important step in your move simple and straightforward is exactly what we strive for. We truly appreciate your trust in US Service Animals and wish you all the best in your new home!

Philip, thank you for taking the time to share your experience. We sincerely apologize for the frustration and disappointment this situation caused. We understand how concerning it is to discover charges you did not expect, especially after declining the VIP trial, and we're sorry for the oversight. We've reviewed your account and have reversed the VIP subscription charges. A member of our team will also be reaching out to you directly to ensure everything has been resolved and to answer any remaining questions. We appreciate you bringing this to our attention, as feedback like yours helps us identify opportunities to improve both our checkout process and the overall customer experience. Thank you again for giving us the opportunity to make this right. Warmly, The US Service Animals Team

Thank you for sharing your experience! We're so glad to hear that Pricilla was kind, helpful, and able to guide you toward the best options for your situation. Providing clear, personalized support and making the process as easy as possible is exactly what we strive for. We appreciate your feedback and will be sure to pass along your kind words to Pricilla. Thank you for choosing us! -US Service Animals

Thank you for your kind words, Lindsay! We're so glad to hear Mariam was able to provide you with helpful service. We'll be sure to share your feedback with her—it will mean a lot to know her efforts made a positive impact. We truly appreciate your support and are always here if you need anything. Warmly, The US Service Animals Team