Product took to long to be delivered, more than 4 weeks, they advertise 5-12 days.
Trophy came in 2 parts which I had to superglue together, no told of in original description.
Uuzar 回复2024-12-12
We are so sorry Dear, that the poor express service didn't satisfy you. Our customer service has been following up the logistics information for you. You can contact our customer service next time and choose a better local express service for you. I wish you a happy life.
Thank you for taking your time for positive feedback! We are happy to hear that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product and we look forward to serving you again soon!
I just used my new custom shin pads and they snapped in half already
Uuzar 回复2024-11-18
Dear customer,
We are sorry for the inconvenience. We accept customer suggestions and supervision. If there are any problems with the product, such as damage or other quality problems, you can contact our after-sales customer service email and provide your order number. We will handle it for you properly: [email protected]
Waiting for your reply
I still haven't received my order! 31 days after placing my order. The tracking available is useless and not upto date, as well as being in Chinese.
Even after emailing the company, no progress. Stay well clear folks!
Uuzar 回复2024-11-18
Dear customer,
We are sorry for the inconvenience. We accept customer suggestions and supervision. If the goods are not delivered in time, it may be due to uncertain factors such as weather or logistics delays, or the address provided is incorrect or incomplete. You can contact our after-sales customer service email and provide your order number. We will track you in real time and we will handle it properly for you: [email protected]
Waiting for your reply
Item arrived and is very poor quality. Provided high quality images but have come out very blurry with lines running through them.
To your response, there is no protective film.
Uuzar 回复2024-10-26
Dear customer,
we apologize for the inconvenience. Regarding this acrylic product, there may be a protective film on the surface. You can tear it off and take a look. If there are any problems with the product, such as damage or other quality problems, you can contact our after-sales customer service email and we will handle it properly for you: [email protected]
Waiting for your reply
The item was so beautiful and the pictures come out so nice will be ordering more for years to come
Uuzar 回复2024-09-27
Thank you for taking your time for positive feedback! We are happy to hear that you had a pleasant experience with us. Your suggestion is our motivation to continuously improve and provide better services. Thank you for liking our product and we look forward to serving you again soon!