Vincero Collective（vincerowatches.com）在 OK.one 的综合评分为 4.1 分（满分 5 分），基于本站收录的 101 条用户评价，属于购物与时尚分类，口碑良好。22% 的评价为 1 星，差评比例偏高；商家回复了 100% 的差评；近 12 个月新增 82 条。数据最后更新于 2026-08-11。
Vincero Watch Collective 拥有非常时尚的手表，具有不同的优雅风格，适合所有场合，值得每一分钱都拥有一块闪闪发光的手表
Thank you so much for your wonderful review! We're thrilled to hear you appreciate the style and elegance of our watches. Knowing you feel they're worth every penny means a lot to us. Thank you for your support, and we hope you continue to enjoy your Vincero timepieces for years to come!
很棒的客户服务。真的很喜欢你在手表上做限量运行。使它们更加独一无二。收到了我的手表并且很喜欢它。快速运输。
Thank you so much for your amazing review! We're delighted to hear you're loving your watches and that you appreciate our limited-edition releases, they're designed to be truly special. We're also glad your order arrived quickly. Thank you for your support, and enjoy your new timepieces!
手表看起来棒极了，客户服务在一小时内解决了我的问题！ 非常感动！
Thank you so much for your wonderful review! We're thrilled to hear you're loving your watch and that our customer service team was able to assist you so quickly. Your kind words mean a lot to us, and we truly appreciate your support. Enjoy your new timepiece!
我于 6 月 8 日父亲节订购了手表，但尚未收到，但已标记为已交付。我发送了几封后续电子邮件以努力跟踪该项目。原因是由于雕刻请求造成的延误，以及他们离开后不对物品负责。我基本上扔掉了 359 美元。我以前从他们那里购买过，但这次经历是迄今为止最糟糕的。
We're so sorry to hear that your order hasn't been received despite being marked as delivered. We've sent you an email requesting a few details so we can look into this and do our best to assist. While some parcels are marked as delivered before they arrive, we also recommend filing a lost parcel claim with the carrier, as they are best placed to investigate the delivery. As outlined on our website, once an order has been dispatched, it's the customer's responsibility to monitor the tracking and work with the carrier. That said, we'll do everything we can to help recover your order
不要从 vincero 购买。我收到了他们的爸爸生日石项链作为礼物，在它持续的 5 个月里我很喜欢它。最近，其中一颗生日石掉了出来，当联系客户服务时，他们称这是正常磨损。购买后 5 个月内这不是正常磨损。当被拒绝时，他们愿意“半路”与我会面，并收取 19.99 美元的更换费用，这也是他们的运费和手续费。终身保修就这么多了。 忠告一下，如果他们的产品只能使用 5 个月并且他们不会支持他们的产品，请不要购买他们的产品。产品质量和客户服务很差。他们也会让你在 Messenger 上保持沉默。不推荐 根据供应商的回复进行编辑：吊坠本身售价 38.00 美元。我不会支付超过该商品实际成本一半的费用来运送新商品。实际运费 6 美元，当然我会支付这个费用，但在这种情况下不会支付 19.99 美元来更换类似的东西。这是我提议的。对于石头只能在吊坠中保留 5 个月，这要么是产品质量很差，要么是固有的制造/设计缺陷，他们应该支持并纠正，而不会给消费者带来额外费用。做得更好。对于其他消费者来说，如果你的商品有问题，并且你花了 20 美元购买，他们会根据终身保修向你收取 20 美元寄送新商品的费用。这是一个诡计，而不是一个保证。
Thank you for taking the time to share your experience. We're truly sorry to hear about the issue with your necklace. After reviewing your previous conversations with our support team, we can confirm that your Lifetime Guarantee replacement was approved in line with our policy. As outlined on our website, the replacement is provided with a shipping and handling fee, which is why the $19.99 charge was offered. We stand behind the quality of our products and our Lifetime Guarantee is designed to ensure our customers are covered should issues arise. We appreciate your feedback and are sorry that this experience did not meet your expectations.
Thank you for your review! We're delighted to hear you're happy with the quality of your purchase. Your support means a lot to us, and we hope you enjoy it for years to come.
经过多年的佩戴，我不得不检查一下我的表带。当我联系文塞罗时，他们迅速做出了回应，并在几周内保持了沟通。优质的客户服务和我的替换表带最终超出了我的预期。谢谢。
Thank you for your wonderful review! We're thrilled to hear that your replacement strap exceeded your expectations and that our team was able to provide the support you needed along the way. We truly appreciate your loyalty over the years and are grateful to have you as part of the Vincero family. Enjoy your refreshed timepiece!
Thank you so much for your kind words! We're delighted to hear you had a great experience with our customer service team. We truly appreciate your support and look forward to serving you again!
一家真正关心客户的公司生产的优质手表。我买了几件商品，他们总是把你当作唯一的顾客。我拥有 Chrono S 已有 10 年了，这款手表仍然处于完美状态并且运行完美，我强烈推荐任何人都去检查一下。
Thank you so much for your kind words and continued support, Arturo! It means a lot to hear that your Chrono S is still going strong after 10 years. We're grateful and truly appreciate your recommendation!
喜欢他们的手链的合身性和外观！他们的客户服务也非常积极和乐于助人。我的问题在一天之内就得到了解决，几个小时之内！他们肯定有回头客！
Thank you for the fantastic review! We're thrilled to hear that you love the fit and look of your bracelets, and that our team was able to resolve your issue quickly. Providing exceptional products and customer service is what we strive for, so your feedback means a lot to us. We truly appreciate your support and look forward to serving you again in the future!
客户服务审查。折扣代码存在问题，但很快就得到了解决。友好而及时的服务。
Thank you for your review! We're delighted to hear that our team was able to quickly resolve the issue with your discount code. Providing friendly, prompt, and helpful service is always our goal. We truly appreciate your support and look forward to serving you again in the future!
我真的很喜欢所有设计、质量好、客户服务好。这是我第二次购买手表项链
Thank you so much for your continued support, Tito! We’re happy to hear you love the designs, quality, and customer service. It means a lot to us. Enjoy it!
我对从 Vincero 购买 Chrono S2 43mm 感到非常满意！运输速度非常快，整个交易非常顺利。 手表本身看起来非常锋利。由于其纤薄的 11 毫米表壳，它是长袖和正装佩戴时的理想腕表。戴在手腕上感觉非常好且优质。棕褐色表带做工精良，看起来非常漂亮，完美补充了整体设计。 （我还订了一条黑色鳄鱼带，非常好看！） 如果您正在寻找一款锋利、可靠且手腕美观的计时器，我强烈推荐这款来自 Vincero 的腕表！
Really appreciate your feedback, Terry! We’re glad the Chrono S2 is hitting the mark for you. Thanks for the support and recommendation! 🔥
这款储备腕表的重量超出了其重量级别。这就是评论。
Glad the Reserve is exceeding expectations, Patrick! Thanks for the support!
我从这家公司购买了几件商品。每当我寻求支持时，他们都会及时回复，并总是设法有效地解决我的问题。我强烈推荐他们的产品，他们的客户服务很棒！
Thank you so much for the kind words and continued support, Zachary! We’re thrilled to hear you’ve had great experiences with both our products and customer service. We truly appreciate your recommendation!
当我在深夜上网时偶然发现了 Vincero。当我看到金色/玛瑙十字架时，我立即认为我的兄弟应该拥有它，所以我立即订购了它。好吧，我就这样睡着了，第二天（周六），我觉得我犯了一个错误。我很快给 Vincero 客户服务部发了电子邮件（尽管 Google AI 告诉我没有人会在那里接收该消息，并且订单将到达“履行中心”立即处理。）好吧，我很高兴在几个小时内找到回复，经过几次友好的交流，我的订单部分恢复，部分取消——正如我所希望的那样。我就是喜欢 Vincero 的简约风格和真实材质。我最后订购了大号黑色隐形十字架。我打算去当地的一家雕刻公司进行个性化定制。我本来可以买小一点的来做到这一点，但我对这个尺寸很不满。
Thank you for sharing your experience! We're so glad our customer service team was able to assist you quickly and help adjust your order exactly as you hoped. It's wonderful to hear that you appreciate the style and craftsmanship of our products. The Large Black Stealth Cross sounds like a great choice, and personalizing it with an engraving will make it even more special. We truly appreciate your support and hope your brother loves it!
客户服务非常友好和乐于助人。响应速度非常快
Thank you for your kind words! We're delighted to hear that you found our customer service team friendly, helpful, and responsive. Providing excellent support is very important to us, and we truly appreciate your feedback and support.
对文塞罗非常失望。 我订购了产品，收到了已交付的通知，但从未真正收到包裹。我立即联系了客户支持，提供了照片，并解释说，当我检查邮箱时，我发现了属于我邻居的包裹，而不是我的订单。 一个多星期过去了，我仍然没有包裹，没有换货，也没有退款。 最令人沮丧的是，Vincero拒绝承担责任，只是告诉顾客自己联系USPS。作为客户，我向 Vincero 支付了产品和送货费用。我没有从 USPS 购买任何东西。 公司应该支持其订单并帮助解决交付问题，而不是将责任转嫁给客户。 根据我的经验，客户服务令人失望，我会强烈重新考虑再次从 Vincero 订购。
Hello there. We’re really sorry to hear about this experience and the frustration it’s caused. This is not the experience we want for any of our customers, and we’d like the opportunity to take a closer look and help make this right for you. Please reach out to us via email with your order details so our team can properly review what happened and assist you further. We appreciate you bringing this to our attention, and we’re here to help get this resolved as quickly as possible.
我不信任这家公司。 5 月 16 日，我花了 175 美元买了一份父亲节礼物。他们的网站说标准邮件需要 3-5 天。但我仍然没有礼物。我曾多次联系该公司，但尚未收到任何回复。我收到了一封确认电子邮件，其中包含订单号，但从未包含跟踪号码。在电子邮件中，它说我会收到一封带有跟踪号码的闲置电子邮件，但我从未收到带有跟踪号码的电子邮件，我永远不会再从这家公司购买，并且正在尝试拿回我的钱
Hello, Jennifer! We sincerely apologize for the delay and completely understand your frustration, especially since this was meant to be a Father’s Day gift. We also apologize for the lack of updates regarding your tracking information. Please know that we are actively coordinating with our fulfillment center to determine the cause of the delay and get this resolved as quickly as possible. As soon as we receive an update, including tracking details, we will reach out to you immediately. We truly appreciate your patience and the opportunity to make this right.
提防！这家公司的退货条件非常有限，而且客户服务很差！如果您选择生日石或字母吊坠，这些将被视为“最终销售”，因为它们是“定制商品”。话虽如此，这些都不是个性化的，因为如果是的话，最终的销售政策绝对是有保证的。这相当于在网站上选择购买一件红色衬衫，然后被告知不可退货，因为您选择了想要的颜色。让它有意义…… 我不写评论，但这太荒谬了，我必须让其他潜在客户意识到这一点。
Thank you for sharing your feedback, KH. We’re sorry to hear you’re disappointed with your experience and understand your concerns regarding our policy for customized items. While these pieces are considered final sale, we’d still love the opportunity to help make things right. As a one-time courtesy, we’d be happy to make an exception and offer an exchange for another item. Please feel free to reach out to us directly so we can assist further.
共 101 条符合条件的评价