Vincero Collective（vincerowatches.com）在 OK.one 的综合评分为 4.1 分（满分 5 分），基于本站收录的 101 条用户评价，属于购物与时尚分类，口碑良好。22% 的评价为 1 星，差评比例偏高；商家回复了 100% 的差评；近 12 个月新增 82 条。数据最后更新于 2026-08-11。
一流的客户服务！我订购了刻有狗牌的产品，但系统没有提供正确的折扣。我联系了该公司（康纳），得到的答复不仅及时，而且还提供了我的卡报销的屏幕截图以及未来订单的额外折扣。 Vincero Collective 在未来几年赢得了这个客户。太棒了！
Robert, welcome to the Vincero fam! Thrilled to have you and we really appreciate you taking the time to write us a review here. We hope to continue to impress you for many years to come, too!
我的女朋友订购了一块手表，并额外支付了 20 美元的运费，以便在 5 天内送达。一周后，我们收到一封电子邮件，说缺货。漂亮的手表。只是我和他们的经历。
Hey there, we are really sorry this was your experience with us. It is definitely not the normal experience and we really apologize for the inconvenience we caused you due to our error. We hope down the line you will give us another shot at making it right.
最近，当我佩戴两年多的手表的表冠脱落时，我联系了文斯。他们的迅速反应给我留下了深刻的印象。在短短两周内，他们给我寄来了替换件以及我将来可能需要的其他零件。总之，他们非常棒，提供出色的客户服务。我非常感激！纳萨尔.英国伦敦
老实说，我不经常在网上订购，因为我对商品的合身性、外观以及重量都非常挑剔。但我可以说我非常喜欢我从 Vincero 订购的项链。该材料坚固、轻便，而且非常好！我非常喜欢它，所以我给朋友买了第二个！
几年前，我买了一块 Vincero 正装手表（计时码表），我的手表有一个小问题。 Vincero 客户部门竭尽全力试图帮助我。当我通过电子邮件与他们沟通时，回复时间在几个小时内。伟大的产品和伟大的人
我购买的（漂亮的）手表出现了问题，该公司非常迅速、专业地处理了它，令我完全满意。事情可能会出错；我有时认为对客户服务的真正考验是公司如何应对。
Ted, thanks a ton for taking the time to share your experience with us. Sorry to hear that you had an issue with your Vincero piece, but thrilled we could remedy it for you, and do it to the standards you were looking for. Hope to help you again soon!
这家公司以优惠的价格提供令人难以置信的产品，并且他们的客户服务是一流的！我订购了两件商品，然后发现它们以较低的价格捆绑在一起。我给该公司发了电子邮件，很快就得到了回复。他们退还了我捆绑商品和单独购买商品之间的差额。我非常欣赏一家提供优质产品、为客户提供无罪保证并提供如此快速、周到服务的公司。太感谢了！我会再次和你一起购物！
Lynn, we really appreciate you taking the time to tell us about your experience with our customer service team! We wouldn't be able to provide what we do without customers like you, and we are thrilled that you had a great experience. We look forward to assisting you whenever you need!
长期粉丝，对品牌的热爱与日俱增！在过去的几年里，我收藏了大约 10 块 Vincero 手表，考虑到成本、质量和美观等综合变量，它是迄今为止我最喜欢的品牌。他们的设计理念独特而引人注目，同时又保持实用性。我几乎每天都会收到对它们的赞美，它们很舒适，而且用途广泛，可以满足我的日常生活，从院子里的工作日到晚上的美妙约会之夜。最近，我的一只手表出现了问题，支持团队的响应非常迅速和支持。这进一步增强了我对这个品牌及其背后团队的尊重和欣赏。期待与他们一起继续增加我的收藏！
Nic, thats INSANE. You're the reason we do what we do, and we are so thankful to have you part of the Vincero Fam. Thanks so much for the incredibly kind words and feedback. We can't wait to continue to help grow your collection!
这款手表绝对华丽。制作精良，而且是我定制的。当我收到它时，我真的热泪盈眶，因为紫色是我已故母亲最喜欢的颜色。题词是纪念她的好方法。💜
Jesse, thanks so much for sharing this with us! We really love to hear this and we are so happy to be part of something special to you. Cheers!
刚刚收到 Vincero 寄来的 2 件作品。他们太棒了。我喜欢它的合身性，而且做工非常精良。将从这家出色的公司购买更多产品。他们的客户服务也很棒。我也非常欣赏这一点。 10星🤙🤙
Dane, thanks so much for taking the time to share you feedback with us! Can't wait to see you again soon and enjoy both pieces!!
四年前为我的伴侣购买了这款大理石自动腕表，他仍然很喜欢它并且得到了很多赞美。现在我哥哥也要求给他送一份同样的生日礼物。 看起来比其他手表特别多
Greta, thanks so much for taking the time to write us a review! The Marble Automatic is a great look and we are thrilled you have had a great experience!
购买太阳耀斑手表，完美的配合和完成！强烈推荐！！！
Love to hear this, Matt. Thanks so much!
这是我第三次从这家公司购买产品，以前从未遇到过任何问题。我喜欢他们的产品；然而，这一次我在收到我付款的商品时遇到了很多问题。我什至为及时发货支付了额外费用，但截至今天，我还没有收到该公司的回复。没有联系他们的电话号码，由于这次经历，我不会再从他们那里购买。
Nikki, we apologize you have had a less than stellar experience this time around with us. We cannot identify you or your order by this review, but we'd love to get this sorted out for you. You can email us at anytime at [email protected] and we will get back to you promptly.
我有几块 Vincero 的手表，我真的认为我现在不需要从其他人那里买手表。它们价格实惠，但仍然得到与更昂贵的手表一样多的评论和赞美。根据我的经验，他们的客户服务一直是可靠且易于合作的，这在当今似乎非常罕见。强烈推荐这些人。
Appreciate the very kind words, Chris. Cheers!
为什么我会信任一家在其网站上完全歪曲其提供处方镜片能力的公司并从其购买？他们的网站自豪地谈论他们的处方镜片和所有可用的选项。我给他们写了三封信，他们最终承认了网站上的错误，并表示将与他们的网络开发人员讨论此事。什么？？您经营一家公司并且没有意识到（或没有注意）如此重大的错误？还有什么是我不应该相信的？
Paul, we have received your email regarding this issue and as we did there with our reply, we want to apologize here as well. When moving over from our distribution and fulfillment locations, we lost the ability to do prescription lenses and found that the edits to our website didn't take affect as quickly as we had hoped. We appreciate you reaching out to us about this matter and hope we will be able to regain your trust at a later time.
几年前买了一块手表，它的外观和性能仍然很好。最近买了一条链子和吊坠，非常棒。现在我妻子想要一个！跟公司不能出差错！
We appreciate the very kind words, Jerry. Thanks for being a part of the Vincero family for so long!
圣诞节买了 2 块手表和一条手链，最近又买了 2 副太阳镜。服务非常好，产品质量非常好.. 总的来说非常满意。
This is so great to hear, Vincent! Thanks so much for trusting us with your Christmas gifts and then coming back to continue to be part of the Vincero fam. Cheers!
非常喜欢这款手表的外观。 既独特又庄严。 手腕上有点重，但这是可以预料的（毕竟它是大理石）。 我会喜欢另一个，但等着看红色大理石版本是否会回来，因为我第一次错过了它。
We really appreciate the continued support, Adam Thanks so much for taking the time to share a review and feedback. We will let you know if we bring back that red marble version!
糟糕的客户服务——无法联系且不退款！ 我和文塞罗的经历非常令人失望。两个多月前，我发起了对我的 Argo 自动腕表（300 美元）的退货，并获得批准。为了确保流程顺利，我使用了DHL，因为Vincero与他们有合作关系，甚至还支付了额外的退货服务费用。 尽管正确执行了所有程序，我仍然没有收到退款。最糟糕的部分？他们的客户服务完全无法联系。他们不回复电子邮件，忽略通过网站支持表格发送的消息，而且根本不回复。就好像他们拿了我的钱后就消失了一样。 更糟糕的是，带有手表的退货包裹无法送达他们的地址——发货不成功。看起来文塞罗甚至已经不在他们列出的位置了。这引发了人们对他们是否仍然作为合法公司运营的严重担忧。 这是令人无法接受的。拒绝与客户沟通、不处理退款、甚至无法接收退货的公司根本不值得信赖。如果您正在考虑从 Vincero 购买产品，请三思而后行 - 因为如果您需要支持或退款，您将不会得到。不惜一切代价避免！
Hi Luciano. We appreciate your time in writing us a review and it looks like you had a less than stellar experience with us, which we apologize for. According to our records and correspondence with you, you initiated a return and received a full refund for an order you placed at the end of November once the return was received midway through the month of February of 2025. Sometimes with returns, they get lost in transit to us, or delayed due to peak shipping times. We do not have any partnership with DHL, or any other shipping entity for that matter either, but are happy to provide the ability to accept packages from multiple shipping couriers. Unsure of the issue you are seeing on your end as the refund was sent back, along with a note to you. We recently reached out again to you and hope to salvage your customer experience with us.
喜欢我的新手表。 这正是我订购的。 一家很棒的公司。 我强烈推荐他们。
We love to hear this, Cathy. Thanks for taking the time to share your experience with us!
共 101 条符合条件的评价