VINGUYS

We sincerely apologize for the inconvenience you’ve experienced with the V-feeder. We truly appreciate your support and are sorry to hear about the issues with resetting and the difficulty in reaching our support team. Your experience is very important to us. Please reach out to us directly at [email protected], and we’ll be more than happy to assist you with the power reset issue. We’re also working to improve our support channels to ensure quicker, more efficient responses in the future. Thank you again for your valuable feedback—it helps us improve and provide a better experience for all our customers.

Please get in touch with [email protected] and include your device number. Our technical team will immediately look into the issue and assist you in resolving it.

Please kindly reach out to [email protected] with your order number. Our customer service team will promptly look into the status of your order and assist you as quickly as possible. We truly appreciate your patience and support.

We sincerely apologize for the delay in delivering your Vinguys bird feeders, especially since they were meant as holiday gifts. We understand the inconvenience this caused and truly regret the frustration it brought you. To prevent such issues in the future, we’ve already upgraded our logistics partnerships to ensure faster and more reliable deliveries.